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SageTV Beta Test Software Discussion related to BETA Releases of the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. regarding SageTV Beta Releases should be posted here.

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  #21  
Old 08-09-2010, 10:36 AM
mschauer mschauer is offline
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Just so you know, no, you are not the only one who has had a bad support experience here.

That others have had nothing but good experiences is of little consolation to those of us who have had a bad experience.

http://forums.sagetv.com/forums/showthread.php?t=49155
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Last edited by mschauer; 08-09-2010 at 10:40 AM.
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  #22  
Old 08-12-2010, 03:01 PM
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wubdich wubdich is offline
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During the last 2 month I had 2 issues with SageTV v7, filled out a a Bug Report, and sent some logs. Both issues have be fixed with the next version - so I'm really satisfied with support.
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  #23  
Old 08-12-2010, 03:08 PM
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Naylia Naylia is offline
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Did you make sure to log a bug report so that it gets moved into the proper queue?
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  #24  
Old 08-13-2010, 07:10 AM
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motobarsteward motobarsteward is offline
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I'm going to upgrade to the latest beta and see if the problem goes away. If not, I'll collect the logs and file a new bug report.

Will keep you posted...
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Setup: - Server - Intel 3.4G D + XP, 2Gig ram, 3TB of raid. All running in service mode with 2 Hauppauge HVR4000 Running v7 with LMGestion's XMLTV and DG2XML. I also have the web server running.
Client - x2 plus PlaceShifter on various machines including eeepc Ubuntu 8.04. I am streaming Live TV to my PocketPC.
Stable but can use DVB-S on second HVR400.
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  #25  
Old 08-13-2010, 07:27 AM
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motobarsteward motobarsteward is offline
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OK, bug still there so I've raised a new beta bug report.
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Setup: - Server - Intel 3.4G D + XP, 2Gig ram, 3TB of raid. All running in service mode with 2 Hauppauge HVR4000 Running v7 with LMGestion's XMLTV and DG2XML. I also have the web server running.
Client - x2 plus PlaceShifter on various machines including eeepc Ubuntu 8.04. I am streaming Live TV to my PocketPC.
Stable but can use DVB-S on second HVR400.
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  #26  
Old 08-13-2010, 08:16 AM
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motobarsteward motobarsteward is offline
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Ok, to prempt Sage getting back to me, I've backed up and deleted my SageTV installation. I've gone into the registry and deleted the FreyTechnoligies key there. I've re-installed. Where it prompted me to change/repair/remove, I've removed and then re-installed.

I go through the GUI up until I am prompted to start adding inputs.

I am given a choice of 4, the analogue input on each card and the digital input on each card.

I select the digital input on the first card, 'Hauppauge WinTV 88x TS Capture'. I then select the Digital TV Tuner. It asks me if this is a Hauppauge HVR-4000 Hybrid Tuner. I select 'Yes'. It then prompts me to choose either 'DVB-T' or 'DVB-S'. I get all excited and select 'DVB-T' and it presents me with a menu to select the satellite! Last time I checked, DVB-S was satellite, DVB-T was terestrial. I know this software is Beta (even though I was forced to pay for it) but I don't think it has been tested at all!

Is anyone else on this palnet trying to use two HVR4000 cards or am I the only one?

Additional Note: - I then went to the second card and added a DVB-T input. Subsequent attempts to add a digital input on the second card only allowed further DVB-T inputs, not the DVB-S that I know is there.
__________________
Setup: - Server - Intel 3.4G D + XP, 2Gig ram, 3TB of raid. All running in service mode with 2 Hauppauge HVR4000 Running v7 with LMGestion's XMLTV and DG2XML. I also have the web server running.
Client - x2 plus PlaceShifter on various machines including eeepc Ubuntu 8.04. I am streaming Live TV to my PocketPC.
Stable but can use DVB-S on second HVR400.

Last edited by motobarsteward; 08-13-2010 at 08:19 AM.
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  #27  
Old 08-16-2010, 06:03 AM
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motobarsteward motobarsteward is offline
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Join Date: Dec 2005
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I've been contacted by an apologetic support guy (Qian) who says he missed the email. I'm now proceeding...
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Setup: - Server - Intel 3.4G D + XP, 2Gig ram, 3TB of raid. All running in service mode with 2 Hauppauge HVR4000 Running v7 with LMGestion's XMLTV and DG2XML. I also have the web server running.
Client - x2 plus PlaceShifter on various machines including eeepc Ubuntu 8.04. I am streaming Live TV to my PocketPC.
Stable but can use DVB-S on second HVR400.
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  #28  
Old 08-22-2010, 05:02 AM
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motobarsteward motobarsteward is offline
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Just to keep this thread up to date...
After two long sessions with VNC, Qian has now got my server to recognize and use both inputs on each of my HVR 4000 cards. I will write a full how to for the wiki later today.
Thankyou for yor efforts, Qian.
__________________
Setup: - Server - Intel 3.4G D + XP, 2Gig ram, 3TB of raid. All running in service mode with 2 Hauppauge HVR4000 Running v7 with LMGestion's XMLTV and DG2XML. I also have the web server running.
Client - x2 plus PlaceShifter on various machines including eeepc Ubuntu 8.04. I am streaming Live TV to my PocketPC.
Stable but can use DVB-S on second HVR400.

Last edited by motobarsteward; 08-22-2010 at 05:04 AM. Reason: Fat fingers
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  #29  
Old 08-23-2010, 12:00 PM
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Naylia Naylia is offline
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  #30  
Old 08-23-2010, 12:42 PM
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ToxMox ToxMox is offline
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Maybe we can get the subject updated to "Complaint about poor support [RESOLVED]" or something
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