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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 04-24-2010, 09:10 AM
texneus texneus is offline
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Stuttering audio / video in Win7? Try this!

I've been fighting an occational video stutter on my new Win 7 SageTV install basically since I got it stable. Not an obnoxious stutter, but usually one about every 15-30 seconds, usually pretty subtle but still very visible on news crawls.

I finally found the answer...I had a DPC latency issue! What's DPC latency you ask? Good question, read here as it's a great explanation:

http://www.thesycon.de/deu/latency_check.shtml

To see if you have a problem, download the DPC Latency Checker from above and run. While I was researching this, it appears DPC Latency problems are very common on Windows 7. In my case, once I disabled EIST (in the BIOS) my SageTV box DPC "flatlined" and stays right around 100uS no matter what I do with it. AND playback is now completely and utterly smooth in SageTV.

I have read lots about A/V stutters here, but never saw this mentioned as a cause...
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  #2  
Old 04-24-2010, 11:05 AM
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Fuzzy Fuzzy is offline
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Honestly, this really isn't as common a problem in audio video playback, because there is usually enough buffer in use to cover up any bad/slow hardware drivers. It is much more of a problem in DAW (Digital Audio Workstation) type setups, where you can't run with a high buffer, as it introduces too much audio latency between record and playback. As you've discovered, SpeedStep can have a detrimental effect on it, as each time the processor changes speeds, it can delay interrupt processing until it gets stable at the new speeds.
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  #3  
Old 06-09-2010, 02:53 PM
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QueOnda QueOnda is offline
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I converted to Win7 64bit and have some audio hickups. Used the DPC Latency Checker. Disabled my 1000mb lan card and showed that was the problem but is it really? I found that programs might also be a culprit. In disabling my Avast, utorrent and all other programs, seem a bit better.

I found a good read: http://forum.avast.com/index.php?topic=57589.0

Basically taking it up a notch to troubleshoot (see last post in page 4). I need to do this, I do some minor spikes (up to 591). Before I had above 1800.

If anyone has some other good sources or suggestings in trying to make this better. I wondering in shutting down some services. Or I remember in WinXPMCE you had to disable MCE part for it not to conflict with sagetv (or was that the other program b4 I came to sage).

NOTE: They say Win7 is better, not if this is a major PITA for DPC but I'm sure not the average user sees this.
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  #4  
Old 06-10-2010, 11:12 AM
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QueOnda QueOnda is offline
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Had a hardtime finding xperf, found a link and helped me out.

FYI:http://www.oamate.com/howto-install-...s-windows.html
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Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!!
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  #5  
Old 06-10-2010, 02:04 PM
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doncote0 doncote0 is offline
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Lightbulb Audio and Network Throttling Relationship

The main premise is that the network communication processing and audio processing is effectively shared due to Microsoft's throttling. By changing one registry entry and rebooting, a majority of issues go away due to this LAN/audio relationship.

Here are some good articles on it.

http://www.howtogeek.com/howto/windo...ows-vista-sp1/

http://support.microsoft.com/kb/948066

http://www.anandtech.com/show/2452/2

For Windows 7, the registry entry of concern can be found here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile

Last edited by doncote0; 06-10-2010 at 03:16 PM.
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  #6  
Old 06-10-2010, 10:11 PM
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darcilicious darcilicious is offline
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Entirely non-SageTV related but I get audio stuttering occasionally when my HP TouchSmart 600xt gets too busy -- quite possibly to network-busy now that I think about it (it's my desktop and I watch a lot of HD video over the network...).

Thanks for posting this info, I'm going to have read up and see if this may be a fix for me
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  #7  
Old 06-11-2010, 09:54 AM
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doncote0 doncote0 is offline
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Red face Throttling? No problem.

You're welcome. I know many have said that non-integrated network interface cards have given them better performance over integrated. I wonder if this is related.

Maybe this setting is adjusted in the setup routines of some those devices (especially Intel).
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  #8  
Old 06-11-2010, 03:30 PM
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QueOnda QueOnda is offline
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Quote:
Originally Posted by doncote0 View Post

For Windows 7, the registry entry of concern can be found here:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile
I don't see Multimedia under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\
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Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!!
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  #9  
Old 06-14-2010, 03:58 PM
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doncote0 doncote0 is offline
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Red face Intel Chipsets

I believe that the throttling registry entry may only be for Intel chipsets. I checked the path on 4 different computers.

Last edited by doncote0; 06-14-2010 at 04:52 PM. Reason: clarity
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  #10  
Old 06-14-2010, 04:23 PM
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gplasky gplasky is offline
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Quote:
Originally Posted by doncote0 View Post
I believe that it may only be for Intel chipsets. I checked the path on 4 different computers.
On a 790 Gigabyte AMD powered mb and chipset. Win 7 Ultimate 64bit. This does have WMC built-in and may have something to do with it.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile]

Gerry
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  #11  
Old 06-14-2010, 04:51 PM
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doncote0 doncote0 is offline
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Cool Throttling

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia

probably exists on Intel systems only.

I am also running Win7Ultimate 64 bit on multiple Intel systems and the reg entry is found on each one.
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  #12  
Old 06-14-2010, 05:35 PM
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gplasky gplasky is offline
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Quote:
Originally Posted by QueOnda View Post
I don't see Multimedia under HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\
Quote:
Originally Posted by doncote0 View Post
I believe that the throttling registry entry may only be for Intel chipsets. I checked the path on 4 different computers.
Quote:
Originally Posted by gplasky View Post
On a 790 Gigabyte AMD powered mb and chipset. Win 7 Ultimate 64bit. This does have WMC built-in and may have something to do with it.

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile]

Gerry
Quote:
Originally Posted by doncote0 View Post
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia

probably exists on Intel systems only.

I am also running Win7Ultimate 64 bit on multiple Intel systems and the reg entry is found on each one.
I'm sorry-what am I missing? Intel systems as opposed to what? I mentioned that setting is also found on my AMD systems. 3 of them to be exact. Which is the same type system QueOnda has and where he said he can't find that setting in his registry. In Windows 7 it should be there.

Or are you saying Intel as opposed to Linux or Intel NIC as opposed to other NICS?

Gerry
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  #13  
Old 06-30-2010, 10:07 PM
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Red face Yes You Did Sorry

I saw that at the bottom of your answer you included the path to the registry entry. I assume now that it means you also found the entry on your AMD system.

My apologies, gplasky. I meant no disrespect, and didn't understand what you were trying to say.

It now seems that Windows 7 Ultimate (as well as Windows 7 Enterprise since it is the Enterprise version of the same OS) with WMC will have this entry regardless of the chipset.

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