My Verizon FIOS QIP2500 STB Channel Changing Stopped Working

[mike1961]

It seems that my serial cables can't seem to control my STB anymore. What happened? I'm thinking the Verizon updated firmware but I'm not sure.

I'm wondering first how I can test my com ports on my server to be sure it's not a serial issue. Second, what can I do to get Sage Service to start changing the channel again on my STB?

These things always seem to happen at the worst time.

Mike

[aflat]

I don't know why it's not working, but if you want to get it working again those boxes support firewire very nicely.

[mike1961]

Are you sure? There's a USB port in the back but I did not see a firewire port.

Is there a thread on this? How do I get this working?

Thanks,
Mike

[TechJunkie]

Without looking up the information I believe the QIP2500 are standard definition. The High definition boxes have the firewire ports that work.

[mike1961]

Looks like I finally got it working. Two important details of which one was pointed out to me and the other I found on another thread. 1. When Learning the codes you have to be very close (within a few inches of the USB-UIRT). 2. The second and third blasters from the jacks of the USB-UIRT are not nearly as strong and therefore have to be right up against the STB. I read that some even take off the panel on some STBs.

QUESTION though - it seems that sometimes if I change the IR file for an STB then it does not always properly respond or not at all. It's as if I really have to stop SageService and start it up again.

Well - at least it is now working. Thank you Verizon for turning off the serial ports in the QIP2500.

Thanks,
Mike