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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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Old 02-25-2010, 03:00 PM
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wubdich wubdich is offline
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Join Date: Sep 2009
Location: Germany
Posts: 235
SageTVService.exe - Event ID 7031

I'm trying to fix a SageTV installation at one of my best friends home. SageTVService.exe is dying once a day with Event ID 7031 (The SageTV service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.). Did anybody experienced a similar problem ? How was it fixed ?

Last edited by wubdich; 02-25-2010 at 03:31 PM.
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Old 02-25-2010, 03:31 PM
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GKusnick GKusnick is offline
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Join Date: Dec 2005
Posts: 5,083
Do you have debug logging enabled (under Detailed Setup > Advanced)? What do the logs show the service doing just before it crashes?

You might also check to make sure you're running an up-to-date version of Java.
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Old 05-16-2010, 09:50 PM
ptaylor ptaylor is offline
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Join Date: May 2004
Posts: 308
I've recently started having this problem, I think since I switched to Windows 7 about a month or so ago. Today, it happened twice. Prior to today, it happened on the 7th, then on the 3rd, then several times last month. I thought it was related to a failing hard drive, but I removed it and shipped it off to Seagate for replacement last week.

I've just upgraded my Java, so we'll see if the issue continues.
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