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| SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
01-23-2010, 03:19 AM
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One video that won't output sound...
Hello. I'm having a problem with one particular video file that will not output any sound when played back through sagetv. I've verified that with media player classic, the file has sound, but just nothing with sage. I pulled up the ac3filter window while the video was playing in sage, and all of the green bars were moving indicating that sound was being mixed properly. I am just clueless when it comes to troubleshooting codec/filter/rendering issues. If anyone could help me enter into a troubleshooting mode, I would love to learn.
Thanks!
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AMD Athlon X2-3800+, Asus A8N-SLI Deluxe, 2x512 GB DDR400, BFG 7600 GT, 2 Hauppauge PVR 500 Cards, Motorola DCT6208 via FW, USB-UIRT, 3 MediaMVP's, DirMon2, ShowAnalyzer 
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#2
01-23-2010, 11:10 AM
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It looks to me that something is tying up the Digital output on the sound card. (As demonstrated by the SPDIF Status listed as 'Disabled (Disallowed)'. What is your speaker config (analog computer speakers, digital to a receiver, etc).
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Buy Fuzzy a beer! (Fuzzy likes beer) unRAID Server: i7-6700, 32GB RAM, Dual 128GB SSD cache and 13TB pool, with SageTVv9, openDCT, Logitech Media Server and Plex Media Server each in Dockers. Sources: HRHR Prime with Charter CableCard. HDHR-US for OTA. Primary Client: HD-300 through XBoxOne in Living Room, Samsung HLT-6189S Other Clients: Mi Box in Master Bedroom, HD-200 in kids room
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#3
01-23-2010, 05:42 PM
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I had this problem with one video. I ran it through mkvmerge and that fixed it.
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#4
01-23-2010, 10:51 PM
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Quote:
******************************************** We found out that the problem was that the sample rate for ac3filter didn't match the compatible sample rates of our sound card. I took some screen capture shots to better illustrate. In the first picture you see that our sound card only supports a sample rate of 48.0kHz, but the ac3filter "Rate" was set to "AS IS." So if the movie was recorded using a sample rate of anything but 48.0kHz, the sound won't work. For the video(s) that we had problems with, the sampling rate was 44.1k, thus no audio! We changed the "Rate" in the ac3filter settings to match the compatible sample rate of our sound card (from "AS IS" to "48000"). Once this was completed, we had sound.
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AMD Athlon X2-3800+, Asus A8N-SLI Deluxe, 2x512 GB DDR400, BFG 7600 GT, 2 Hauppauge PVR 500 Cards, Motorola DCT6208 via FW, USB-UIRT, 3 MediaMVP's, DirMon2, ShowAnalyzer Last edited by jryan15; 01-23-2010 at 11:32 PM.
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