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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 12-23-2009, 08:07 AM
broconne broconne is offline
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HDHR Install Problem

I finally got off the fence yesterday and purchased a SageTV license.. Been reading the forums and messing with the trial off and on for a bit.

I have a brand new install of XP with a brand new install of SageTV 6.6 on it. I installed the HDHR software and am able to tune it using quickTV.

I followed the instructions (i think!) for setup.. I have selected SageTV as my main application. I have also tried "Repair/Reinstall Windows Components". I can't seem to find any HDHR logs and the only message it sends to the system event viewer is a successful install message.

Once I get into sage I am get an error when I go to setup the tuner.

I see this on the screen:
Code:
 ERROR (-4,0x80040154): There was an problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.
When looking at the logs:
Code:
Thu 12/24 8:57:01.868 [main@141d683] autotune0 digital tuner 'Silicondust HDHomeRun Tuner 1017A350-1-0' num=5-1 (ver 3.1)
Thu 12/24 8:57:01.868 [main@141d683] Splitter Filter set output mpeg2 format 
Thu 12/24 8:57:01.877 [main@141d683] Connecting capture Filters. (@device:sw:{FD0A5AF4-B41D-11D2-9C95-00C04F7971E0}\Silicondust HDHomeRun Tuner 1017A350-1)
Thu 12/24 8:57:01.877 [main@141d683] Network not specified, Try Network type ATSC
Thu 12/24 8:57:01.877 [main@141d683] Setup ATSC BDATuningSpace (3  0)
Thu 12/24 8:57:01.877 [main@141d683] Failed to creat ATSC TuningSpace instance
Thu 12/24 8:57:01.877 [main@141d683] Couldn't initial ATSC TuningSpace
Thu 12/24 8:57:01.878 [main@141d683] Exception from line: 2417
Thu 12/24 8:57:01.878 [main@141d683] Built:sage.EncodingException: ERROR (-4,0x80040154): There was an problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.
Thu 12/24 8:57:01.878 [main@141d683] LoadTuneTable ATSC
Thu 12/24 8:57:01.878 [main@141d683] Failed loading frq file Silicondust HDHomeRun Tuner 1017A350-1-0-ATSC.frq
Thu 12/24 8:57:01.878 [main@141d683] Tuning Space is NULL
Thu 12/24 8:57:01.879 [main@141d683] DONE: autotune0 hr=0x80004005 locked:0
I think the failed loading frq file is probably the root cause of the issue.. But I can't seem to figure out how to correct and have not seen any solutions when searching this board.

I read in one thread that I should have .scn files created by HDHR in my Sage directory.. But I don't and am not sure how to make the HDHR put them there.


Any tips would be appreciated.

Thanks!
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  #2  
Old 12-23-2009, 10:03 AM
carlgar carlgar is offline
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The HDHR software creates the *.scn files. Did you use the HDHomeRun setup program? If not then use and make sure the main Application is set properly. Then insure the tuner source is also correctly set. Then find all the channels available, when you click OK or Apply that should create the *.scn files in Sage. Then when you run Sage and setup the tuners it will use the *.scn files to create the *.frq files.
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  #3  
Old 12-23-2009, 10:09 AM
broconne broconne is offline
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Quote:
Originally Posted by carlgar View Post
The HDHR software creates the *.scn files. Did you use the HDHomeRun setup program? If not then use and make sure the main Application is set properly. Then insure the tuner source is also correctly set. Then find all the channels available, when you click OK or Apply that should create the *.scn files in Sage. Then when you run Sage and setup the tuners it will use the *.scn files to create the *.frq files.
Yep.. I have done that.. A few times. Main application is set to sage. I did some more looking and found this on the Sage HDHR Setup thread:
Quote:
As of v20090411, SiliconDust has updated their software to no longer create .scn files when using an HDHR tuner in Digital Antenna mode. Now, you should set up an antenna-based HDHR tuner solely in SageTV, doing the full channel scan in SageTV's Channel Setup menu. Any needed channel/station remapping should be done as mentioned in the "Remapping Stations for EPG data using ATSC or QAM Digital Tuners" section of the SageTV PDF manual's coverage of the Channel Setup menu, found near p. 164.
Link

So it sounds like I should NOT have .scn files, at least that is how I read it.

Since now I don't think I should have .scn files.. I am at a total loss.
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  #4  
Old 12-23-2009, 10:50 AM
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Opus4 Opus4 is offline
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Creation of scn files depends on whether you are using the HDHR to tune OTA or QAM channels; these are the instructions:
HDHR setup for Windows

It looks like trying to use the tuner is the issue; not just a config issue. Make sure both SageTV and the HDHR drivers are up to date. Are any other apps already using the HDHR?

- Andy
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  #5  
Old 12-23-2009, 11:17 AM
broconne broconne is offline
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Quote:
Originally Posted by Opus4 View Post
Creation of scn files depends on whether you are using the HDHR to tune OTA or QAM channels; these are the instructions:
HDHR setup for Windows

It looks like trying to use the tuner is the issue; not just a config issue. Make sure both SageTV and the HDHR drivers are up to date. Are any other apps already using the HDHR?

- Andy
Andy,
Thanks. Sorry my initial description wasn't more complete. I am doing OTA only. So, as I read those instructions, I shouldn't need .scn files? Right?

Version Information:
Code:
Thu 12/24 10:33:15.815 [main@141d683] JVM version=1.6.0_10
Thu 12/24 10:33:15.815 [main@141d683] OS=Windows XP 5.1
Thu 12/24 10:33:15.815 [main@141d683] locale=en_US
Thu 12/24 10:33:15.821 [main@141d683] Succesfully setup system shell hook
Thu 12/24 10:33:15.821 [main@141d683] not specifiy WinkeyboardHook in registery, load default one
Thu 12/24 10:33:16.054 [main@141d683] ImageUtils loading URL jar:file:/C:/Program%20Files/SageTV/SageTV/Sage.jar!/images/splash.gif
Thu 12/24 10:33:16.073 [main@141d683] ImageUtils creating BI copy sun.awt.image.ToolkitImage@480457 w=520 h=350 freeMem=22315720 totalMem=25034752
Thu 12/24 10:33:16.135 [main@141d683] SageTV V6.6.2.218
So I am on SageTV6.6.2.218 which I think is the latest.
I am on the 20091024 version of HDHR software.

No other applications are using the HDHR that I know of.. I can start the quickTV application that comes with the HDHR on this same machine and tune channels without issue.
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