Plugin: SageAlert

[eric3a]

I got everything running (not tested completely).

I had to add
"CD C:\Program Files\Growl for Windows\Displays\Scripty"
as the fiirst line in "Rename.bat"

I broke the five minute wait somehow? I edited out "300" and it renames back in like a second.

Where do I put the 300 again?

Good news on the first part.

The wait 300 goes after the bat renamed from regular name to "recentreset" or however I called it. (Still not in front of my machine). And before the second rename which renames it back to the regular name.

As soon as I can I'll PM you the current files I have on my machine.
Eric

[jerryt]

Originally Posted by eric3a

Good news on the first part.

The wait 300 goes after the bat renamed from regular name to "recentreset" or however I called it. (Still not in front of my machine). And before the second rename which renames it back to the regular name.

As soon as I can I'll PM you the current files I have on my machine.
Eric

Eric3a

Thanks for helping understand these batch files.
I have two additional questions;
1) What is the logic of this script;
"@echo off
:: app
echo %1 %2
shift
shift
::id
echo %1 %2
shift
shift
:: type
echo %1 %2
shift
shift
:: title
echo %1 %2
shift
shift
:: desc
echo %1 %2
echo %1 %2 | find "#2"
echo %1 %2>> growler.log

if errorlevel 1 goto :not-found"

and 2) What is the logic of this script;
"@ping 127.0.0.1 -n 2 -w 1000 > nul
@ping 127.0.0.1 -n %1% -w 1000> nul"

[eric3a]

The first part simply reads each output of the controllable power strip in turn before moving on to the next one:
:: app
echo %1 %2
shift
shift
::id
echo %1 %2
shift
shift
Read the app value and output it to screen, move on to the id value, output it to screen, etc...

until you reach the description field (commented as ::desc) which is then tested to see if it contains the string "#2".

----

The second part is a classic wait function done by pinging your own machine.

Take care;
Eric

[davephan]

I installed the current Jetty, SageAlert, and Common Logging Upgrade. I have all the e-mail categories checked for both e-mail addresses. I am getting some e-mail alerts, but only for one of the two e-mail accounts configured. Only two 'recordings started' e-mail alerts were received at one e-mail address and zero alerts at the other re-mail address. About six recordings actually started at various times. The e-mail test buttons do not work.

The e-mail configuration area greys out when I click on "save", which is an indicator to me the e-mail addresses actually saved. However, the SMTP configuration did not grey out when it's save button was pressed.

I'm not sure what might be causing the e-mail to be unreliable. I use Acronis on the same system, which has a SMTP configuration area for it's e-mail alerting. The Acronis e-mail alerting is consistently reliable. I'm not sure why the e-mails are not reliable using SageAlert.

Dave

[Slugger]

In the sagetv root install dir should be a file called sagealert.log. What does it have to say? It should record each time it tried to send an email along with any errors it encountered.

[davephan]

After using SageAlert for a couple days, I've found the e-mail is just not dependable. I get some messages and miss other messages.

I checked the sagealert.log file. I was able to match up some of the e-mails received with the logged events. I sometimes don't receive messages the recording is starting, and sometimes don't receive messages that the program is stopping recording.

I did see some errors like this one in the sagealert.log file:

2010-03-19 22:00:51,843 ERROR [EmailServer]: Error sending email
javax.mail.MessagingException: Could not connect to SMTP host: smtp.comcast.net, port: 25, response: 421

Maybe this is a problem with the Comcast e-mail system.

The Comcast e-mail seems to be reliable for the Acronis backup software notifications. However, there are very few e-mails sent with Acronis compared to SageAlert.

Dave

[GKusnick]

Originally Posted by davephan

2010-03-19 22:00:51,843 ERROR [EmailServer]: Error sending email
javax.mail.MessagingException: Could not connect to SMTP host: smtp.comcast.net, port: 25, response: 421

421 means "service not available". It could mean the mail server is down for maintenance and refusing connections, but my guess is that there's probably a spam filter in place using this error code to reject messages it doesn't like. Make sure you're using a well-formed sender name in the From address, and try adding that address to your spam filter's whitelist (if there is one).

[Slugger]

Most ISPs require that the from address is at least from the domain of the ISP (@comcast.net in this case), and in some cases it might even have to be a valid, registered email address in that domain. And in more extreme cases, it might have to be the email address registered to the MAC address associated with the cable modem from which the email is coming from. As GKusnick said, ensure the from address is set appropriately in the SageAlert SMTP settings. If you still have problems, I'd suggest using Google's SMTP server with a Gmail account to send your emails. I use Gmail, as a way to keep my SMTP server ISP agnostic, and I've never had a missed email (knock on wood).

In either case, the SageAlert logs you've provided are showing that your ISP SMTP server is rejecting emails and that's why you're not getting all email alerts from SageAlert. Based on what you've provided, there is no bug with SageAlert.

[davephan]

Originally Posted by Slugger

Most ISPs require that the from address is at least from the domain of the ISP (@comcast.net in this case), and in some cases it might even have to be a valid, registered email address in that domain. And in more extreme cases, it might have to be the email address registered to the MAC address associated with the cable modem from which the email is coming from. As GKusnick said, ensure the from address is set appropriately in the SageAlert SMTP settings. If you still have problems, I'd suggest using Google's SMTP server with a Gmail account to send your emails. I use Gmail, as a way to keep my SMTP server ISP agnostic, and I've never had a missed email (knock on wood).

In either case, the SageAlert logs you've provided are showing that your ISP SMTP server is rejecting emails and that's why you're not getting all email alerts from SageAlert. Based on what you've provided, there is no bug with SageAlert.

I would like to trying using Google e-mail. What is the smtp address and port number for gmail?

Dave

[razrsharpe]

just an fyi - i use the comcast smtp server to send my sagealert emails (using my @gmail address as the from address) and i've never noticed missing any alerts... I do the same thing with my raid controller and also receive all the alerts i should be...


and here is Google's smtp settings

[davephan]

Razrsharpe,

Thanks for the link. I setup my Google e-mail, and it is reliable so far.

I did notice a little inconsistency of the messages when I tested it with starting and stopping a timed recording, which has nothing to do with the unreliable e-mail problem I was having with Comcast e-mail.

When I start a timed recording the message is:
'Timed Record' started recording at 14:10 CDT

When the timed recording ends, the message is a bit different.
'Channel 2-1' finished recording at 14:15 CDT

It might be nicer if the first message, when starting a manual timed recording also included the channel number. It would be easier to relate the separate e-mails to each other if they both had the channel number included in the messages in this example.

Dave

[Slugger]

That's a result of Sage changing the title of the timed recording after it's done. Since there's no way to know it's a timed recording (via an API call) then there's no way I can do this (other than to add the channel for all recordings, which, in general, I don't think we'd want).

[toricred]

Originally Posted by eric3a

Sure.

The main part is a remotely controllable power strip. I have one of these.
It can be controlled via a web interface or a command line program.

Run SageAlert (no fiuher intro needed!).
Run Growler for Windows. See here.
I run Growler on the same machine as SageTV and SageAlert so SageAlert connects to growler on 127.0.0.1

Get Scripty, a display method for Growler here. (bottom of the page).

Now set up SageAlert to send the ERRORS you want to Growler, and setup Growler to display them using Scripty as the display.
Scripty comes with a sample bat file which will extract the type of message, title, description of the error and a few other bits of info.
I was only concerned with the description so my bat file is:



As you see fairly simple.
HDPVR1.bat and HDPVR2.bat are 1 liner bat files that cycle each unit, using the command line interface from my remotely controllable power strip.



Renamer.bat is also very simple file which renames the Scripty bat file for 5 minutes so it becomes inaccessible to SageAlert/Growler for that period of time to avoid an infinite loop.



Wait is a classic one:


That's it!
The sad part is it took me the best part of an afternoon to get it going. In my defense the testing is slow once you get to actual testing as it takes minutes every time you crash an HDPVR on purpose.

I hope this helps.
If any one sees way to make this cleaner/faster/better, I'm game!

In particular a way to positively identify each tuner when one is called:
"Hauppauge HD PVR Capture Device Component"
and the other one:
"Hauppauge HD PVR Capture Device #2 Component"
I can only figure a way to negatively recognize the first, as not being the second.
Maybe counting the number of characters between quotes?

Eric

I see this works great for setups with 2 HD-PVRs. I happen to have 4 HD-PVRs and am trying to use a modified version of the script. I think I'm going to have a problem since I need to run find for #4, #3, and #2. Since the errorlevel that shows it isn't found, I believe I need to be able to reset the errorlevel after each find command. Anybody have any ideas how to make this modification?

[jerryt]

Originally Posted by toricred

I see this works great for setups with 2 HD-PVRs. I happen to have 4 HD-PVRs and am trying to use a modified version of the script. I think I'm going to have a problem since I need to run find for #4, #3, and #2. Since the errorlevel that shows it isn't found, I believe I need to be able to reset the errorlevel after each find command. Anybody have any ideas how to make this modification?

If the error messages are each unique, then you can have the error messages writen to a txt file and use; (File compare) in a bat file to compare the current error file with your previously saved known four error messages. Then build a logic tree in the bat file where it checks the current error against the four saved errors until it finds a match, then you trigger the recycle of power on that HDPVR.

It would look like this,

:Compare1
fc currenterror.txt SavedHDPVR1error.txt
if errorlevel 1 goto Compare2
if errorlevel 0 goto task1

:Compare2
fc currenterror.txt SavedHDPVR2error.txt
if errorlevel 1 goto Compare3
if errorlevel 0 goto task2

:Compare3
fc currenterror.txt SavedHDPVR3error.txt
if errorlevel 1 goto Compare4
if errorlevel 0 goto task3

:Compare4
fc currenterror.txt SavedHDPVR4error.txt
if errorlevel 1 goto Trouble
if errorlevel 0 goto task4

:task1
recycle HDPVR1
goto end

:task2
recycle HDPVR2
goto end

:task3
recycle HDPVR3
goto end

:task4
recycle HDPVR4
goto end

:Trouble
@ehco UNKNOWN ERROR

:end

pause

[toricred]

That looks great, but don't you need to reset the errorlevel before each check?

[jerryt]

Originally Posted by toricred

That looks great, but don't you need to reset the errorlevel before each check?

I have not tried it with tiers of errorlevel's but it does work fine with one tier. You will have to try.

I have my server set to sleep (S3) and I have my HDPVR's recycling the power everytime the computer wakes from sleep. So HDPVR errors are non existent for me at the moment.

Reset errorlevel
C:\>verify >nul
http://consultingblogs.emc.com/merri...ogramming.aspx

[toricred]

I finally got a chance to try to run this with some real errors (it actually took a long time to force errors) and it's running into a problem. It appears that the issue is the fact that the title of the show is appearing inside of quotation marks and it thinks that's the end of the error. Any suggestions?

[Slugger]

Who thinks that's the end of the error message? SageAlert? An external processor? Which alert type is it that's putting titles inside single quotes (though I think all of them might do that)?

[toricred]

It's an outside batch file triggered by growler. It probably is done by all the messages (this is a system message error), but I never noticed it before because I generally don't use the actual text for anything external. This is just my first attempt to help automate recovery from HD-PVR errors.

[jerryt]

Originally Posted by toricred

It appears that the issue is the fact that the title of the show is appearing inside of quotation marks and it thinks that's the end of the error. Any suggestions?

"It thinks", "It" is the cmd window or growl?