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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 06-30-2009, 07:34 PM
shyguycalif shyguycalif is offline
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Join Date: Jun 2009
Location: new york
Posts: 2
Exclamation HELP - My Channels went Missing... Recan does not work

Device: Hauppauge WinTV-HVR 1600 TV Tuner with QAM support.
OS: Windows XP Pro
Source: Timewarner Cable

I recently moved to SageTV after reading good reviews since my WinTV application kept crashing.

SageTV worked awesome, it also found all QAM channels on scanning and I could watch/record them with ease. I am not using Sage's EPG. I recently rescanned SageTV for channels and it caused the issue... now it does not find any channel. I seem to have lost all the channels. I am perplexed and heart broken.

I have rescanned many times. Also tried to delete the input device and re-add it and then rescan... but nothing seem to work.

BTW, WinTV still works and shows all channels and I can watch them, so I know the feed is working fine.

Please advice...

=ShyGuyCalif

Last edited by shyguycalif; 06-30-2009 at 07:39 PM.
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  #2  
Old 07-01-2009, 07:34 AM
tahoetim tahoetim is offline
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Join Date: Mar 2009
Location: Lake Tahoe
Posts: 112
It could be the switchover to digital. Charter switched to digital and finally piped HD to my neighborhood last night. My channels are all screwed up but I have the info from the tech to fix it.

You may have lost your free channels completely. Call your provider or plug a tv directly into the cable feed and see what the tv picks up.
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  #3  
Old 07-01-2009, 08:27 AM
bcjenkins bcjenkins is offline
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Join Date: Jan 2006
Posts: 3,764
You should post more information about your system here as well.

OS:
Java Version:
SageTV Version:

I recall seeing some beta notes about patches to resolve channel scanning. Lastly, you should also send this in the the support folks via email too.

B
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