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| SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
03-13-2009, 01:14 PM
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Fresh install of SageTV client not letting me re-use same license key
I have been a loyal Sage customer for years and have been using SageTV Client on Windows Vista for a long time. I recently reformatted my client PC and installed Windows 7 beta. When I load SageTV client 6.5.11 for the first time and enter my trusty license key, I get the error seen in the attached screenshot and it won't let me continue! This is very frustrating as this is the primary way I watch SageTV.
Thoughts? Is there any way to clear out the old license somehow and start fresh? UPDATE: Read on another post that "You probably need to reboot the server. It probably still remembers the client access from the previous system." Sure enough, I rebooted the server and restarted the SageTV client and it is fixed. Just wanted this here should others installing Windows 7 like me have the same issue!
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Server: Sage 7.1.9 beta; Dell Inspiron 530; Windows 7 Ultimate 32-bit (UAC turned off); 2TB Internal SATA (TV Recordings) Storage: Synology DiskStation DS411+, RAID 5, 5x 2TB SATA for (DVDs/Music/Other Videos) Tuners: Ceton InfiniTV w/ Verizon FIOS cablecard (using babgvant's SageDCT plugin) Clients: 1x STP-HD300; 1x Acer Aspire Revo 3610 (Atom/Ion) w/ SageTV client (Win 7, EVR, FSE on) Last edited by LehighBri; 03-13-2009 at 01:18 PM. 
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#2
03-13-2009, 01:18 PM
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Either that license key is already in use on another client PC or you need to restart SageTV on your server. It may see the newly reformatted/Windows installation as a different PC.
- Andy
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SageTV Open Source v9 is available. - Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1. - Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus - HD Extenders: A) FAQs B) URC MX-700 remote setup Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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