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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 03-08-2009, 06:45 AM
dan39969 dan39969 is offline
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Hauppauge 2250 problems w/ sage 6.5

two tuners of atsc work
only 1 tuner of cable works
installed new beta drivers
now 2 tuners of cable work, but it skips every few seconds
since i watch mainly cable now, anyone got any solutions?

i wish sage wouldn't put tuners are compatible when they don't work!!!

any feedback on ati 640 hd wonder?
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  #2  
Old 03-08-2009, 07:51 AM
paulbeers paulbeers is offline
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Quote:
Originally Posted by dan39969 View Post
two tuners of atsc work
only 1 tuner of cable works
installed new beta drivers
now 2 tuners of cable work, but it skips every few seconds
since i watch mainly cable now, anyone got any solutions?

i wish sage wouldn't put tuners are compatible when they don't work!!!

any feedback on ati 640 hd wonder?
Hauppauge has stated it is on their end. Currently only 1 analog recording can be done at a time. You can do two Digital recordings, 1 analog and 1 Didigital, but not 2 analog. Do a search and you will see this is a known defect of the current hauppauge 2250 drivers.
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Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #3  
Old 03-08-2009, 08:42 AM
dan39969 dan39969 is offline
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i should not have to do a search. that info should be in the compatible list
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  #4  
Old 03-08-2009, 08:57 AM
paulbeers paulbeers is offline
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Quote:
Originally Posted by dan39969 View Post
i should not have to do a search. that info should be in the compatible list
But it is compatible......Based on what you are saying is that if Sage makes a tuner compatible with their software but the company that makes it has a bad driver, Sage should have to put that there are issues with drivers on another company's hardware on their website!?!?! I would agree if the issue were on Sage's side and they hadn't implementated the hardware correctly, but if Hauppauge has stated its their issue then this issue is moot. This is like saying a car company should put on their website all the car stereos that have issues! You gotta do a little research / read some reviews of the hardware you are buying! I have an HVR2250 and while it disappoints me I can only record one analog with it right now, I figure Hauppauge will get it right eventually. In the meantime I can still use it for 2 Digital recordings and/or 1 Digital and 1 analog. I just threw and old single Analog tuner into my server temporarily until it gets worked out.
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Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #5  
Old 03-08-2009, 09:14 AM
dan39969 dan39969 is offline
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i bought it b/c it was on the compatible list. any major problems should be listed there or it should not be on the compatible list

compatible is a two-way street. look it up in the dictionary
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  #6  
Old 03-08-2009, 09:50 AM
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gplasky gplasky is offline
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Compatible is what is known to work and will be supported by Sage. An issue caused by the driver of the manufacturer does not neccesitate a change to the compatible devices list. It is an issue being worked on by the manufacturer and will be corrected at some future date. This is the nature of the HTPC beast. Things change, things get broken, things get fixed. As long as you contact support (this is a user forum) and they are aware of the issue then follow the threads until it is fixed. For now it is a hauppague issue so you should contact them. An issue with a driver doesn't make the card less compatible as far as Sage is concerned. They'll support it.

Gerry
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  #7  
Old 03-08-2009, 10:41 AM
dan39969 dan39969 is offline
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only 1 tuner works. so it doesn't work

people use that list to buy stuff. i'm gonna have to return a hauppauge 2250 by mail to amazon and order 2 ati 650 hd wonders. i will lose about 3 weeks of time with a working product, not to mention all the time and headache of debugging, returning, and placing a new order
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  #8  
Old 03-08-2009, 12:47 PM
paulbeers paulbeers is offline
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Quote:
Originally Posted by dan39969 View Post
only 1 tuner works. so it doesn't work

people use that list to buy stuff. i'm gonna have to return a hauppauge 2250 by mail to amazon and order 2 ati 650 hd wonders. i will lose about 3 weeks of time with a working product, not to mention all the time and headache of debugging, returning, and placing a new order
Okay, so I don't see the ATI 650 on their list of supported cards, are you going to complain when these don't work? I am beginning to believe you aren't doing any checking before buying.....
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Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #9  
Old 03-08-2009, 06:09 PM
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Or you could wait for Hauppauge to release a fixed driver...
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  #10  
Old 03-09-2009, 03:02 AM
dan39969 dan39969 is offline
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there it is

Supported OTA HDTV Tuners (requres SageTV V5 or later):

* Mac
o Hauppauge WinTV-HVR-950
o Pinnacle PCTV HD (800e)
o Silicon Dust HDHomeRun (native support, no driver install required)
o El Gato EyeTV Hybrid (original version w/out QAM tuner)
* Windows
o ATI HDTV Wonder

here's the webpage

http://sage.tv/requirements.html?sageSub=tv

looks like youre the one who cant read
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  #11  
Old 03-09-2009, 04:43 AM
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gplasky gplasky is offline
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Quote:
Originally Posted by dan39969 View Post
there it is

Supported OTA HDTV Tuners (requres SageTV V5 or later):


* Windows
o ATI HDTV Wonder
The ATI HDTV is NOT the ATI 650 chipset. It uses the ATI's NXT2004 receiver chip for most of the heavy lifting. As you can see it is supported for OTA only. Analog cable or Clear QAM is NOT supported. Not your best choice. If you're looking for support of cable, ATSC and Clear QAM you will need to read the compatibility list a little better.

Gerry
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  #12  
Old 03-09-2009, 06:44 AM
paulbeers paulbeers is offline
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Quote:
Originally Posted by gplasky View Post
The ATI HDTV is NOT the ATI 650 chipset. It uses the ATI's NXT2004 receiver chip for most of the heavy lifting. As you can see it is supported for OTA only. Analog cable or Clear QAM is NOT supported. Not your best choice. If you're looking for support of cable, ATSC and Clear QAM you will need to read the compatibility list a little better.

Gerry
Thanks Gerry! Couldn't have said it better myself.
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Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #13  
Old 03-10-2009, 10:55 AM
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heffe2001 heffe2001 is offline
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I'm using 2x of those HVR-2250's right now, recording 4 channels of SD material (although not from cable, from 4 dtv receivers), and they work fine.
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  #14  
Old 03-10-2009, 11:13 AM
paulbeers paulbeers is offline
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Originally Posted by heffe2001 View Post
I'm using 2x of those HVR-2250's right now, recording 4 channels of SD material (although not from cable, from 4 dtv receivers), and they work fine.
What driver are you using? The current beta is not working for 2 SD from Dish 311 receivers...
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Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #15  
Old 03-10-2009, 08:15 PM
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heffe2001 heffe2001 is offline
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According to Device Manager, I'm running 7.3.0.26198, from 7/16/2008. Working fine with 2x cards, 2x analog svideo connections each.


Quote:
Originally Posted by paulbeers View Post
What driver are you using? The current beta is not working for 2 SD from Dish 311 receivers...
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  #16  
Old 03-11-2009, 06:25 AM
paulbeers paulbeers is offline
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Originally Posted by heffe2001 View Post
According to Device Manager, I'm running 7.3.0.26198, from 7/16/2008. Working fine with 2x cards, 2x analog svideo connections each.
I'll have to track those down and give them a try! Thanks for the update!
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Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage
Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #17  
Old 03-11-2009, 12:06 PM
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heffe2001 heffe2001 is offline
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Quote:
Originally Posted by paulbeers View Post
I'll have to track those down and give them a try! Thanks for the update!
Looks like it was from the 4.7 drivers CD from the 2250 main page at Hauppauge. I used that to install, and haven't had any issues (although to be fair, I'm running the cards on WHS, it shouldn't be any different on XP at least, Vista I'm not sure about tho).


Here's the direct link: http://hauppauge.lightpath.net/softw..._cd/cd_4.7.zip
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  #18  
Old 03-11-2009, 05:59 PM
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SHS SHS is offline
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Is the problem your seing from Analog recoding or ATSC or QAM recoding
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  #19  
Old 03-11-2009, 07:20 PM
paulbeers paulbeers is offline
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Originally Posted by SHS View Post
Is the problem your seing from Analog recoding or ATSC or QAM recoding
Analog only. QAM works great, but recording two analog signals at a time doesn't work in the beta. But Heffe2001 is correct, the official drivers are working perfectly!
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Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage
Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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  #20  
Old 03-11-2009, 07:49 PM
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Sorry I couldn't do this a lot sooner due to fact that old sagetv server only had one PCIe slot so I had swap back four with 1800 man to much of headack so Hauppauge set me up with new motherbaord and cpu so I now have 3 PCIe slot and intell few days ago I was only testing QAM and ATSC.
I hav to test dual analog record but I do belive I found the part of the problem with 2250 any way to make a long short after digging a round I had problem with the clips play not so good with SageTV HD200 Extender vs 1600 or 1800 any way I check the clip in Womble MPEG-VCR with GOP Fixer Tool it was reporting tons of Audio PTS errors and I tryed pass drivers as well and they had the same so if seeing odd thing like low vol or vol jump or video hang I do belive that part of root cuase and maybe part the problem some other are I have dig in to that some more.

Last edited by SHS; 03-11-2009 at 08:06 PM.
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