Updating EPG manually

[millers_35]

Ok so about 2 months ago I canceled my broadband subscription and decided to just use my phone's data connection to update Sage's EPG data. But I have a problem updating the EPG manually, here is the scenario:

Say I restart sagetv service at Noon and I have internet access at that time(with the phone). The EPG updates normal. The EPG updates every 24 hours. So say in 24 hours I don't have my phone hooked up and the EPG can't update, and say I come in at 1:00(25 hours after initial update) and try to initiate an update manually(either using nielm's webserver or Andy's enable/disable channel trick) it will not update.

But had I came in before Noon (<24 hours after initial update) I could have done a manual update just fine.

So therefore if I don't have my phone hooked up at the same time everyday or manually update anytime <24 hours, I have to restart the service before I can get the EPG to update.

Is there anything I can do to get the EPG to update without stopping and restarting the service? Is this a bug I should report or by design?

Thanks,

Miller

[Opus4]

There's a FAQ:
Can I force the Guide to be updated?

- Andy

[millers_35]

I have tried your FAQ trick by toggling a channel in the source setup but it still does not update. It will update fine on its own if I have my phone hooked up to the server with a live data connection at the 24 hour mark. But if I don't catch it at the 24 hour mark (or before for manual update) I have to restart the service, the manual update will not work.

Miller

[Opus4]

If the connection failed for the last EPG update attempt, it will keep trying, waiting a while between each attempt.

How long are you waiting for the update to occur? It can wait a few minutes after the last attempt before it will try again.

- Andy

[millers_35]

Sometimes it may be 3 or 4 days after the last successful epg update before I try to do another one. I would say I have left the internet connection live for approximately at least 1 hour after trying to do a manual update, with no luck. But as soon as I restart the service the update starts immediately. I will try to put together some log files.

Miller

[Opus4]

Originally Posted by millers_35

I will try to put together some log files.

Yes, the debug log from the server would be useful.

- Andy

[millers_35]

Here is my log file. I initiated a manual update at 4:20pm and the EPG data wasn't downloaded. Hope you guys can get something out of it.

Miller

[Opus4]

That log is full of some other type of error message. Please disable all customizations and try again. Also, as the FAQ I posted above mentions, sagetv_0.txt will be the most recent log, not sagetv_1.txt.

- Andy

[millers_35]

That was taken from sagetv_0.txt, since I just copied a piece of the log I just renamed it to _1.txt. I have been kind of busy the past couple of days but tonight I will start fresh with a clean .properties file and no customizations and get the log from it. The customizations I currently have loaded are the webserver, mobile web interface, SRE, sleeptimer, metadata writer/reader, comskip plugin.

Miller

[millers_35]

Ok here is the log file without any customizations. I initiated a manual update(by disabling and enabling a channel) on 1/28 @ 12:19am and 12:32am. The guide didn't start updating either time. I can normally tell when it updating because my my sprint software will start counting the data used. After the 2nd try at 12:32 I stopped and restarted the service.

Thanks,

Miller

[Opus4]

Essentially, you're running into a situation where the EPG update has failed so many times, that SageTV is waiting longer than you are waiting before trying again.

SageTV asked me to ask you to submit a bug report if you want to try an update that could take care of that.

- Andy

[millers_35]

Ok thanks, I will submit one now.

Mitch

[millers_35]

Support was able to get this resolved and they said the fix should be in the next release.

Miler