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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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Old 11-08-2008, 07:23 PM
glk1947 glk1947 is offline
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Support for HD PVR

I never received support from Hauppauge at all. Received dead unit. Sage TV referred me to Hauppauge and they seemed to forget about me. RMA 'ed unit to Huappauge and haven't heard anything more. Bought HD PVR from SageTV with SAGE TV software. Software is kinda useless to me!!!

* split from unrelated topic *
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Old 11-08-2008, 07:28 PM
paulbeers paulbeers is offline
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Quote:
Originally Posted by glk1947 View Post
I never received support from Hauppauge at all. Received dead unit. Sage TV referred me to Hauppauge and they seemed to forget about me. RMA 'ed unit to Huappauge and haven't heard anything more. Bought HD PVR from SageTV with SAGE TV software. Software is kinda useless to me!!!
I don't think that is the support that this thread is discussing, but have you followed up with Hauppauge about your RMA? How long ago did you send it in? While I haven't had to RMA mine, those that have haven't complained about poor service (seems very much the opposite).
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