Quote:
Originally Posted by glk1947
I never received support from Hauppauge at all. Received dead unit. Sage TV referred me to Hauppauge and they seemed to forget about me. RMA 'ed unit to Huappauge and haven't heard anything more. Bought HD PVR from SageTV with SAGE TV software. Software is kinda useless to me!!!
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I don't think that is the support that this thread is discussing, but have you followed up with Hauppauge about your RMA? How long ago did you send it in? While I haven't had to RMA mine, those that have haven't complained about poor service (seems very much the opposite).
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Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage
Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's
Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter
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