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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here. |
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#1
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HD-HomeRun Power Supply runs warm
Folks - I've just recently installed one of the HD HomeRun tuners, and have noticed that the power supply runs warm. I contacted SiliconDust, and they immediately sent me a replacement power supply - but that one runs warm as well. This seems odd to me - of all the power blocks that I have plugged in, this is the only one that has ever generated any heat. If the power supplu is plugged in without the tuner attached, it doesn;t generate any heat. As soon as the tuner is attached, it startes to warm up.
Have others using the HD HomeRun tuner found the same thing - and this is just normal for this device. If so, I won't bother to contact SiliconDust again... Thanks! LOVE this little gadget, by the way! |
#2
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Mine is warm, but no warmer than the other adapters I have in use.
My understanding was that when not connected to its device, there is no load on it, so there is no heat generation, even though it will still use some power any time it is plugged in. (Maybe someone else will correct my understanding of it...) - Andy
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SageTV Open Source v9 is available. - Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1. - Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus - HD Extenders: A) FAQs B) URC MX-700 remote setup Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request. |
#3
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Quote:
Heat is caused by the current flow thru the power supply. If no device connected, then no current is drawn. Yes this power block is a bit on the warm side and I know early devices supposedly had some power blocks melt down, but I have been running my HDHomerun for a year now (holy crud has it really been that long?) and haven't had any issues. Most of your power blocks are probably things such as cell phones and other portable electronics that do not pull nearly the current. Have you ever felt a power block to a laptop? They don't necessarily stay cool either
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Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter |
#4
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Silicon Dust had a run of bad Power supplies. Mine died, and there are others posted on the Silicon Dust forums as well. When mine died, they sent a replacement immediately too. The new one runs warm, but not alarmingly.
I will say though that I had many issues with the HDHR until i got the new supply. Most of those problems vanished once the HDHR had a steady signal due to the new PS.
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Eckwell / Chicago, IL SERVER: AMD Phenom III 8750 Black / 4 GB / XP Pro / JV1.6.24 / V7 / 2 PVR-HD (DirectTV) & HDHR (2xATSC) STORAGE: WD Raptor36GB boot / 11TB in 2 eSATA enclosure DEFAULT STV Comskip triggered by DirMON2 --- HD100 / HD200 /HD300 BMI fanart |
#5
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Thanks for the feedback, folks! Since they sent me a replacement power supply, and you guys are saying it does run warm - I won't sweat it then.
For the record - I was comparing the Homerun power block temp to the other 12 or so similiar sized power blocks I have plugged in which are no warmer/colder then room temperature (MVP's, USB PVR tuners, network equipment, Vonage Adapter, and such - not larger laptop blocks or such...). SiliconDust could probably stand to ship with a little beefer power supply, since the tuner seems to pull such a draw. But a beautiful little gadget, no matter! Thanks again! |
#6
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Quote:
I agree that it would be nice if their powersupply wasn't so warm. At least you have two, so if one does melt down on you, you've already got a replacement!
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Sage Server: AMD Athlon II 630, Asrock 785G motherboard, 3GB of RAM, 500GB OS HD in RAID 1 and 2 - 750GB Recording Drives, HDHomerun, Avermedia HD Duet & 2-HDPVRs, and 9.0TB storage in RAID 5 via Dell Perc 5i for DVD storage Source: Clear QAM and OTA for locals, 2-DishNetwork VIP211's Clients: 2 Sage HD300's, 2 Sage HD200's, 2 Sage HD100's, 1 MediaMVP, and 1 Placeshifter |
#7
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Hey Folks -
Just thought I would pass this along, in case anyone was interested.... I was really uneasy with the heat generated by the HD HomeRun power supply - so I tracked down a beefier replacement.... The SiliconDust forums indicate the unit needs: 5 VDC 2 Amps 2.1mm plug, center positive Rev 1 = 7.2 watts, Rev 2 - 4.5 watts (I have the Rev 1 unit) On PowerStream.com, I found a replacement that is 5 VDC and rated at 3 Amps, and 15 Watts. Item # PST-AC0530. This unit should be able to handle the draw from the Homerun unit with less effort (thus no heat) then the stock power adapter. It will arrrive in a few days - I'll let you know how it goes.... |
#8
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Keep an eye on your Wall Warts
I had been having problems with my HD Homerun for the last week or so. Wouldn't get a signal, wouldn't scan the channels, etc. It was really inconsistent also.. Anyway, I went to move it to a different location so I could troubleshoot. The darn wall wart, (Transformer) was really hot. I took a look and there was a spot melted on it that even looks like a wart..
I replaced it with a spare I had laying around for an MVP and my HD Homerun is back in business. Don't know if it would have caught fire but I'm glad it did not... * merged * |
#9
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I guess this must have been a known failure item since they make it pretty easy to get another one..
http://www.silicondust.com/wiki/tickets |
#10
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I put in my device ID and the page says I do not need a replacement. I bought a HDHR early on so I was surprised to see mine was "good". What is the device ID range for the defective units?
@One Thomas - How did that new power adapter work out?
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Sage Server: 8th gen Intel based system w/32GB RAM running Ubuntu Linux, HDHomeRun Prime with cable card for recording. Runs headless. Accessed via RD when necessary. Four HD-300 Extenders. |
#11
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I think it had something to do with May 2007. Reading there forums it seemed like the failures all had May 2007 on the little sticker on the side. Mine did also..
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#12
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The only bad one I found out of my 3 was the newest which is a revision 2 model. The revision 2 serial numbers start with 1013. The power supply also has a LED on it which the other 2 do not.
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Server : Intel Core i7 2.8 GHz Processor: Gigabyte X58A-UD3R Motherboard: 6 GB Memory : 1 120 GB Intel SSD :3 2 TB WD hard drives:1 Hauppauge PVR 2250: 3 HDHomeRuns:1 HD300 extender;1 HD200 extender;1 HD100 extender 2 MVP Media Extenders: Windows 7 64 bit Home Premium all updates applied, SageTV V7.1.7.254. |
#13
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Well that is interesting. I just purchased my HD Homerun about 2 months ago and it shows as possibly needing a replacement power supply. I guess the place I purchased it from had older stock. No worries Silicon Dust is sending me a replacement power supply.
So far I have had NO problems with my HDHR.
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Flash Sage Server: Gigabyte P35-DS3L, Core2Duo E6300 v1, 4GB, XP Pro SP2, Radeon X1550, Sage 6.6.2, 2 HD-PVR, 2 HDHR 4xOTA, Hauppauge HVR-1600 1xOTA and 2xDish ViP211 Receiver, USB-UIRT, 3x640GB WD6400AAKS, headless Sage Client: 1xSage HD200 HD Extender Sage Client: 2xSage STX-HD100 HD Extender |
#14
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yeah, i had two 5/2007 dated power supplies fail. one actually burned up the HDHR unit... but my 1st (older HDHR unit) had absolutely no issues with its older power supply.
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MacBook Core2Duo 2 ghz nVidia 9400M GPU 46" Sammy HLP4663 720p DLP 2x HDHR, all OTA QNAP TS-809: 12.5 TB for Recordings/Imports/TimeMachine/Music HD200 via 802.11n in Living Room 802.11n client in bedroom |
#15
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Hey folks -
The replacement I found on PowerStream.com (# PST-AC0530 - 5 VDC, 3 Amps, 15 Watts) works great! I actually like it a little better because it has a longer cord, as well as it stays cool. Silicon Dust now has a blip on their tech support web page that if your power supply is model SW20-S050-15, that they will send you a replacement one after filling out the short form. They had actually sent me a replacement before I found the unit on PowerStream... The one Silicon sent had a little heavier power cord, but pretty much looked the same (I believe the little light is green, rather then red). Oh - and it didn't have the SiliconDust logo on it, as the original did. Sorry I forgot to post back about the alternative replacement I found... but - they are great - if you want to spend a few extra bucks on a heavier one.... |
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