I gave up on the HD Homerun but my Hauppage 1800 is worse, please help!

[heffneil]

I enabled debugging and I got the following:

Wed 5/7 21:29:11.605 Capture device Hauppauge WinTV 885 TS Capture (1) does not exist
Wed 5/7 21:29:11.605 Encoder failed the check:Hauppauge WinTV 885 TS Capture #2
Wed 5/7 21:29:11.605 Saving properties file to C:\Program Files\SageTV\SageTV\Sage.properties
Wed 5/7 21:29:11.609 Removing encoder because it failed the check:Hauppauge WinTV 885 TS Capture #2
Wed 5/7 21:29:11.609 Saving properties file to C:\Program Files\SageTV\SageTV\Sage.properties


What does this mean?

Neil

[Opus4]

I'm not entirely sure, but it may have decided to list that tuner on the mmc/ignore_encoders line in Sage.properties or it may just have removed the configured source because it couldn't see it on the system. If it is on the ignore line, then you can try removing that line while SageTV isn't running.

SageTV support might have more info for you, but I think I've said that in another reply to you.

BTW: does the title mean the HDHR is wokring or is there a typo & you gave up on that tuner?

I think you said in other posts that you are using Windows 2003, so if there are gotchas using that OS w/either of those tuners, maybe someone else will chime in about it.

- Andy

[heffneil]

Yeah it should read I GAVE up on the HDhomerun. I did. I am going to reinstall my machine and make things worse by installing win2k3 64bit. Why not complicate things a little more.

Andy, I know you are pretty involved here and seem to love sage but I have to admit I don't feel the same way. I have an HD-100 extender and sage setup on a HUGE server that should easily handle it. I haven't been able to successfully run sagetv one time reliably since I have spent now thousands of dollars on it. I know it must work because people, like yourself, are huge adopters of the system. I just don't know what I am missing or doing incorrectly at this point. I am pretty computer literate. I am the CTO of a good sized company and deal with computers on a daily basis. So again I am at a real loss as to what I am doing wrong or if I will ever get this working reliably...

Neil

[BFisher]

No offense meant, but why don't you install and configure it based on the way everyone else says works well? Use Win XP as OS. My opinion is your going to have driver troubles going with anything else. So few people are using W2k3 let alone 64 bit... Yes, you may get it to work... but if you're having problems, why don't you go the easy route? If you just want it to work and work reliably... install what works

If you are recording 5-6 channels, and distributing via HD Extender - there is no need for an OS more sophisticated than XP.

(this is my opinion. I'm not an expert... but I have a very reliable Sage system with 3 HD tuners and 3 SD tuners and 6 Extenders humming along nicely - running XP).

[heffneil]

I have a dual quad core machine for sage and i doubt XP will handle it. The subsystems are very similar. I have seen people have win2k3 server run without incident. I really don't NEED to play any video on the server. It is only beneficial when I am trying to debug where problems lie.

Neil

[Opus4]

Originally Posted by heffneil

I have a dual quad core machine for sage and i doubt XP will handle it.

BTW: XP Pro can handle 2 cpus and the number of cores on each cpu doesn't matter. It will show 8 cpus on a dual quad core system. XP Home can use 1 cpu, with however many cores on that single cpu.

- Andy

[BFisher]

why do you need a dual quad-core for Sage? I'm running a single quad core with 6 tuners and 6 extenders without any issues... I can't imagine what you need dual quad core for...

[heffneil]

I figured out what is going on after screwing around with it for SO long. Here are some of the things. First I reinstalled. Windows 2003 64bit. It's faster. I wanted to rip DVD's quickly and I want to have my entire library on there. I may end up using this box for multiple purposes and I already got it so lets not argue over spilled milk.

Anyway the problem was the channel mapping from what I can tell. I have posted about this a bunch of times. When I originally setup the HD Homerun I couldn't get any of the mappings to work properly. I found that by using the X-Y-Z entirely will give me the proper channel. Somewhere along my misfortunes with SageTV I updated the drivers for the HD HomeRun and it changed the way the remapping was working with sage. Anyway I mapped just a couple channels yesterday and the X portion of the channel works for 3 out of 4. Why the 4th one doesn't work it still out for the jury (hopefully you guys can offer suggestions). I got a few channels working but the quality on the HD-100 seems really bad. I don't know but the television is saying 480P which doesn't seem right. It is connected via HDMI. I have changed the recording options and all. I am past a big hurdle here so I think that is good. I just need to sort out the tuning issues and the quality issues and then maybe I can watch some TV!

Thanks for all the help so far guys. I really appreciate it and your patience with a newbie to SageTV.

Neil

[BFisher]

Originally Posted by heffneil

I got a few channels working but the quality on the HD-100 seems really bad. I don't know but the television is saying 480P which doesn't seem right. It is connected via HDMI. I have changed the recording options and all.

You need to make sure the HD-100 is putting out the right resolution. During the initial setup, you can specify your TVs resolutions. Odds are you only have it set to 480i, or you included 480i. I have mine set to the max of the TV and just leave it there. If I remember right - if you have multiple resolutions set, it usually seems to default to the lowest one (I could be wrong... working from memory).

To go into the HD100 initial setup, put it into standby (off via remote). When it's off, hit the Sage Home button on the remote. You'll see your initial setup screen in a few seconds.

Once that is correct - then check your Video output options in Sage (not the hardware setup, but the software setup) and ensure you have it set to the same resolution.

Sorry - working from memory here... but this should steer you in the right direction.