Constantly Loosing Video--Retaining Audio

[scm]

I have started loosing the video signal on my HD100. I'll be watching recorded show, DVDs, anything, and the video will go black. The audio remains playing and playback responds to the remote (pressing stop stops the audio). If I turn the HD100 off (place into standby) and restart, I get a picture again and can start playing the show again. Soon, though, it will happen again. If I restart the server software, I get longer relief, BUT this solution is loosing effectiveness. This only happens when playing video. It never goes black on the menu screens.

Does anyone have any ideas? The extender is becoming unusable!!

[Bikeman]

Had a similar problem using a new component cable that turned out being bad.

[Skiier__Dude]

Originally Posted by scm

I have started loosing the video signal on my HD100. I'll be watching recorded show, DVDs, anything, and the video will go black. The audio remains playing and playback responds to the remote (pressing stop stops the audio). If I turn the HD100 off (place into standby) and restart, I get a picture again and can start playing the show again. Soon, though, it will happen again. If I restart the server software, I get longer relief, BUT this solution is loosing effectiveness. This only happens when playing video. It never goes black on the menu screens.

Does anyone have any ideas? The extender is becoming unusable!!

I have had the same issue for months now and have been unable to resolve and it has made Sage very unstable. For me, the problem happens when I initially go to play a video. The screen freezes at the recordings menu but the audio plays. If I press a few buttons, the HD Extender will eventually crash (server does not). I have opened a case with technical support and have done a bunch of logging, and testing, added in sniffer without any luck.

Recently, I have completely rebuilt the server. The Extender worked perfectly for 2-3 days and then the problem appeared again.