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| SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
03-17-2008, 02:21 PM
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6.3.10 install problem on vista
Hi. I upgraded my wife's desktop computer from XP to Vista SP1 (she likes the "look"), and Sage stopped working with an odd java error - anytime I fire up the client, I get an error during SageTV Core Initialization. The error popup window labeled "Java exception" says: An exception occurred in Java: java.lang.NullPointerException.
Ok, so I figure it's an issue with java - I uninstall all of the versions of java and reinstall JRE version 6 update 5. Try again, same error. Ok, so now I uninstall sagetv. Reinstall 6.3.10. Same error. Maybe some weird configuration problem in Sage? Ok, I uninstall SageTV. I wipe out the sagetv and common directories in program files, and reinstall from scratch. Same error. Anyone have any clues as to what's going on?
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Server: Sage 6.5.9 - X2 3800+, DFI NF4 MB, 1 GB, 300 GB HD (system disk), NV 7600GS, - Windows XP SP2 Client 1: Sage 6.5.9 - E7200, Abit IP35 Pro, ATI 4850 with HDMI connect to Denon 3808CI and Sony A3000 SXRD TV Client 2: HD200 connected to Denon 3808CI and A3000 SXRD TV Client 3: Media MVP to 15" Toshiba LCD Client 4: HD100 connected to Samsung 23" 720P LCD Client 5: HD100 connected to Vizio VX37L 
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#2
03-24-2008, 09:12 PM
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Hey there,
Had the same problem, with the same error. I had to uninstall the vista service pack 1 then I had no problems. Tech support had no clue what I was talking about, had to figure it out on my own. Not sure if you have SP1 installed, but do a fresh install and dont update with SP1 and you should be good to go. Hope this helps...
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#3
04-01-2008, 05:46 AM
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Same problem here except that I am running XP with SP2. So this seems like either a Java or Sage issue.
Do you guys get a corrupt wiz.bin when this happens as well?
__________________
If this doesn't work right, Then: "I'm going to blow up the Earth!"
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#4
04-01-2008, 01:24 PM
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Quote:
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Server: AMD Phenom 2 920 2.8ghz Quad, 16gb Ram, 4tb Storage, 1xHVR-2250, 1 Ceton Cable Card adapter, Windows 7 SP1
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#5
04-01-2008, 01:57 PM
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Its true, its not an SP1 issue. I installed the RTM SP1 version and it seemed to be the problem. After re-installing windows and using windows update I have no problems.
However I do believe its a Java/Sage issue. I have managed to get it working now, hope it lasts. But using the RTM update did cause the problem for me. Hope they fix the issue soon.
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#6
04-01-2008, 02:03 PM
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Did anybody with the Java Exception error also get a corrupt Wiz.bin? Or use the IMDB stvi?
I seem to get this error sometimes when doing a IMDB search. Regardless of when I get the error, I always end up with a corrupt Wiz.bin upon restarting Sage...
__________________
If this doesn't work right, Then: "I'm going to blow up the Earth!"
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