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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 01-21-2008, 05:27 PM
kirkb kirkb is offline
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Join Date: May 2006
Posts: 20
Hard Disk utilization issue

I've been getting on off stuttering issues with my new sage server. When the startering occurs, it is real bad; to the point you cant make out the audio. It's as if some one is rapidly hitting pause/play.

After pulling up resources monitor in VISTA, I noticed that when this happens, Disk "Highest Active Time" hits 100%. It will do this for 15-30sec and then all will be back to normal. This only happens when playing recorded shows and not live tv.

So far, I am unable to determine what is causing the sudden burst of i/o. It normally sits around 6%. So, it's not like I am running high to begin with.

System is an AMD x2 4800, 2 GB ram, primary "os" HD is a 60GB PATI and the "media" HD is a 750gb SATA drive. Running vista 32bit.

Can anyone suggest how I might trouble shoot this? Any tools to determine what processes are utlizing IO? I tried perfmon. However, it onlyt displays total and not current consumption. So, I am unable to determine what is banging away at the HD. Could be Sage could be something else.

Oh and BTW, I've using 64kb clusters on the media drive and it is 6% full and defragged. Also, this happens wether or not I am recording.

Thanks, Kirk
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  #2  
Old 01-22-2008, 01:48 PM
jlmdxtv jlmdxtv is offline
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Join Date: Oct 2005
Location: PA
Posts: 182
Hello KirkB,

To help me discover exactly what disk I/O is taking place, I use the product:

"Filemon for Windows" by Mark Russinovich and Bryce Cogswell
Sysinternals - www.sysinternals.com

I don't know if they have a Vista version out yet, but it works GREAT under XP.

john
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  #3  
Old 01-22-2008, 02:23 PM
carlgar carlgar is offline
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Location: Brentwood, TN
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Have you turned off superfetch. This sounds like what I used to encounter with HD files before I disabled superfetch. Superfetch would also be accessing the file trying to bring it into memory.
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Server : Intel Core i7 2.8 GHz Processor: Gigabyte X58A-UD3R Motherboard: 6 GB Memory : 1 120 GB Intel SSD :3 2 TB WD hard drives:1 Hauppauge PVR 2250: 3 HDHomeRuns:1 HD300 extender;1 HD200 extender;1 HD100 extender 2 MVP Media Extenders: Windows 7 64 bit Home Premium all updates applied, SageTV V7.1.7.254.
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  #4  
Old 01-22-2008, 03:43 PM
mikesm mikesm is offline
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Plus, vista ships with disk indexing for search on. I am not sure how to turn it off, but you should try that too.

Have you tried running XP? It's a better fit for Sage server use - and the networking code is more reliable.
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Server: Sage 6.5.9 - X2 3800+, DFI NF4 MB, 1 GB, 300 GB HD (system disk), NV 7600GS, - Windows XP SP2
Client 1: Sage 6.5.9 - E7200, Abit IP35 Pro, ATI 4850 with HDMI connect to Denon 3808CI and Sony A3000 SXRD TV
Client 2: HD200 connected to Denon 3808CI and A3000 SXRD TV
Client 3: Media MVP to 15" Toshiba LCD
Client 4: HD100 connected to Samsung 23" 720P LCD
Client 5: HD100 connected to Vizio VX37L
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  #5  
Old 01-22-2008, 08:17 PM
kirkb kirkb is offline
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Join Date: May 2006
Posts: 20
I'm pretty sure it was superfetch. I've only played one recorded video since shutting it off. However, no perf issues.

Thanks all for the help. Will look at other perf tweaks for vista. So far, everything is nice and stable ... even HD. The superfetch thing threw me for a curve though.
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  #6  
Old 01-22-2008, 08:19 PM
kirkb kirkb is offline
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Join Date: May 2006
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I'm pretty sure it was superfetch. I've only played one recorded video since shutting it off. However, no perf issues.

Thanks all for the help. Will look at other perf tweaks for vista. So far, everything is nice and stable ... even HD. The superfetch thing threw me for a curve though.
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  #7  
Old 01-23-2008, 01:30 AM
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motobarsteward motobarsteward is offline
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Join Date: Dec 2005
Location: Swindon
Posts: 311
Just a point. I don't know about vista but I find on my server that the service 'RealShedule' installed by the real player to check for updates and messages often gets it's self into a state where it thrashes the HD. This causes sagetv to stutter and stop. It used to do this, without fail, every day at 9:30pm but I'd often find it doing it at other times.
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Setup: - Server - Intel 3.4G D + XP, 2Gig ram, 3TB of raid. All running in service mode with 2 Hauppauge HVR4000 Running v7 with LMGestion's XMLTV and DG2XML. I also have the web server running.
Client - x2 plus PlaceShifter on various machines including eeepc Ubuntu 8.04. I am streaming Live TV to my PocketPC.
Stable but can use DVB-S on second HVR400.
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  #8  
Old 01-23-2008, 10:33 PM
kirkb kirkb is offline
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Update: SuperFetch did indeed cause the choppy video/audio. So, anyone running VISTA stop and set Superfetch to disabled in the services control.
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