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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 03-26-2007, 05:49 PM
rnewman rnewman is offline
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Join Date: Nov 2006
Posts: 299
SageTV Client can't play/find media hard drive

Installed SageTV Client Version 6.0 on computer connected to
my HD TV to allow access to server's media hard drive disk (M
for dvd files/mp3/pictures
HOWEVER
selecting imported video is ok until play, then file system error
AND
media browsing all disks shows C:/D:/E:/Z:
BUT
no M: drive where my media files are.
Z: is network drive
tried file sharing/no file sharing
Will try to swap drive letter.
Any idea?
Thanks,
Ray
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  #2  
Old 03-26-2007, 06:26 PM
rnewman rnewman is offline
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Join Date: Nov 2006
Posts: 299
changed E: drive to F:
changed M: drive to E:
now new E: drive is listed in media browsing but NO files listed
F: drive does not even show up.
Error before D: drive (cd/dvd) does NOT show up.
Ray
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  #3  
Old 03-26-2007, 07:03 PM
GKusnick's Avatar
GKusnick GKusnick is offline
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Join Date: Dec 2005
Posts: 5,083
I didn't quite follow your rundown of what drive letters are assigned where and what you then changed them to. But the basic rule is that if you're going to use drive letters, then the drive letter must be the same on both client and server. If your files are stored on drive M: on the server, then that drive must be mapped to M: on the client as well. You can't map M: on the server to Z: on the client and expect it to work.

Alternatively, use UNC paths (such as \\server\share) on both server and client. The key is that the files have to be reachable by the exact same path string on both machines.

If you've changed drive letters or paths since importing your media, you'll have to import again to get the new paths noticed by Sage. Check the FAQ for info on how to safely change drive letters and paths.

Also, remember to turn off smilies when posting questions about drive letters.
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  #4  
Old 03-26-2007, 07:26 PM
rnewman rnewman is offline
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Join Date: Nov 2006
Posts: 299
I have not tried mapping server drives
Z drive was mapped for all computers
BUT I did setup server drive sharing.
I would have expeced both E and M drive to both be there or not.
Thanks,
Ray
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  #5  
Old 03-26-2007, 07:48 PM
rnewman rnewman is offline
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Join Date: Nov 2006
Posts: 299
mapping the M drive to Y, no problem browsing media files
(can play vob files)
BUT
clicking on imported video file still can't play. (file structure error)
Ray
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  #6  
Old 03-26-2007, 09:11 PM
rnewman rnewman is offline
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Join Date: Nov 2006
Posts: 299
Not sure where to put UNC paths on both server and client
I think this is the path:
\\Amd64-3400-fox\Media (M)\Video\

Thanks,
Ray
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