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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #1  
Old 03-10-2007, 07:06 PM
Jackal24 Jackal24 is offline
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Join Date: Mar 2006
Posts: 120
No Guide Data

I am getting no data for the guide. It lets me pick which cable company, etc., and the channels are right, but everything says "no data". It used to work.

Edit: It received info for a few of the channels (maybe 5% of them). Still not getting the rest though.

Last edited by Jackal24; 03-10-2007 at 07:17 PM.
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  #2  
Old 03-11-2007, 10:57 AM
lloydcabraham lloydcabraham is offline
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Yeah, I'm having the same problem? Any working solutions or is Sage's server down?
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  #3  
Old 03-11-2007, 11:39 AM
bones71 bones71 is offline
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Join Date: Oct 2004
Posts: 105
I am Having the same problem, I was missing a few channels at first couldn't fix it so I did a fresh install of the newest beta now I am missing almost all channels. I need this fixed before 6:00 central time or I will miss all my recordings tonight. Any one have any ideas how to fix it?
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  #4  
Old 03-11-2007, 11:59 AM
kiddo3110 kiddo3110 is offline
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I'm also have same problem
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  #5  
Old 03-11-2007, 02:31 PM
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hemicuda hemicuda is offline
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Unhappy

I tried several forced updates through the web interface; no go. Last update time is stuck at 9:51 EST this morning. Thankfully I have the lookahead parameter set to 14 (in theory, 12 in practice) days. Hope this gets fixed soon or someone posts what the issue is.
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  #6  
Old 03-12-2007, 06:40 AM
NEOSG NEOSG is offline
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Join Date: May 2006
Posts: 271
Same here. I have several Dish channels i added over the weekend and they still show no data. Come on SageTV crew get that EPG server working!!!!!!
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  #7  
Old 03-12-2007, 11:21 PM
Jackal24 Jackal24 is offline
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Finally started working for me today around 3pm ADT.
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  #8  
Old 03-13-2007, 04:34 AM
NEOSG NEOSG is offline
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Finally working here.
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  #9  
Old 03-14-2007, 06:45 PM
lloydcabraham lloydcabraham is offline
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Posts: 5
Finally working all shows off by an hour even though Sage time is right. Any ideas?
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  #10  
Old 03-15-2007, 07:21 AM
Carroll Robbins Carroll Robbins is offline
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Quote:
Originally Posted by lloydcabraham View Post
Finally working all shows off by an hour even though Sage time is right. Any ideas?
Is your Windows time correct?
Have you synced it with a time server?
Is your Windows time zone correct?
Was your Windows updated for the new Daylight Savings Time?
Was your java updated for the new Daylight Savings Time?
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  #11  
Old 04-06-2007, 11:19 AM
LehighBri LehighBri is offline
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No Data in 6.1.8

I recently upgraded to 6.1.8 from 6.1.4 and noticed that some channels in my guide now show "No Data". It seems random though as some channels have data, others have nothing, and some channels have some data and not depending on the time slot.

Did something change in 6.1.8? Is there a way to fix the "No Data" issue?

* merged *
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  #12  
Old 04-06-2007, 11:20 AM
LehighBri LehighBri is offline
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I'm having the same issue as of yesterday. Any idea on how to fix this or force the EPG to reach out and get new "clean" EPG data?
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Storage: Synology DiskStation DS411+, RAID 5, 5x 2TB SATA for (DVDs/Music/Other Videos)
Tuners: Ceton InfiniTV w/ Verizon FIOS cablecard (using babgvant's SageDCT plugin)
Clients: 1x STP-HD300; 1x Acer Aspire Revo 3610 (Atom/Ion) w/ SageTV client (Win 7, EVR, FSE on)
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  #13  
Old 04-06-2007, 11:51 AM
MadClown MadClown is offline
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Posts: 7
Same problem here...

I'm getting only data on about a hand full of channels.
Whats going on! It was working fine and now for the last couple of days I'v had this problem. Any solutions I'm FREAKING!!
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  #14  
Old 04-06-2007, 02:00 PM
MadClown MadClown is offline
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Fixed!!

THis helped me....
http://forums.sagetv.com/forums/show...704#post119704
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  #15  
Old 04-06-2007, 02:09 PM
LehighBri LehighBri is offline
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Quote:
Originally Posted by MadClown View Post
Thanks MadClown. The FAQ step below worked great for me!

Close down SageTV and the service and open up your Sage.properties file. Try removing all the properties from the that file that have the string
'server_update_id' in them . Now run SageTV again.
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Server: Sage 7.1.9 beta; Dell Inspiron 530; Windows 7 Ultimate 32-bit (UAC turned off); 2TB Internal SATA (TV Recordings)
Storage: Synology DiskStation DS411+, RAID 5, 5x 2TB SATA for (DVDs/Music/Other Videos)
Tuners: Ceton InfiniTV w/ Verizon FIOS cablecard (using babgvant's SageDCT plugin)
Clients: 1x STP-HD300; 1x Acer Aspire Revo 3610 (Atom/Ion) w/ SageTV client (Win 7, EVR, FSE on)
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  #16  
Old 04-07-2007, 10:44 AM
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Opus4 Opus4 is offline
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Quote:
Originally Posted by LehighBri View Post
I recently upgraded to 6.1.8 from 6.1.4 and noticed that some channels in my guide now show "No Data". It seems random though as some channels have data, others have nothing, and some channels have some data and not depending on the time slot.

Did something change in 6.1.8? Is there a way to fix the "No Data" issue?
If you are using XMLTV, let people know those details. For the built-in EPG data, check this FAQ.

Edit: I merged your question and my answer here after finding that you've already had this question answered. In the future, it would be appreciated if you didn't post the same question in multiple places. It wastes people's time to write an answer, only to find that it was answered somewhere else.

- Andy
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