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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 01-11-2005, 11:01 PM
zubblwump zubblwump is offline
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Cable company's info shows when changing channels

Finally just got my cable box (DCT2000) hooked up to the htpc using the dct plugin and a serial cable to change channels. Didn't work at first, but now seems ok.

Problem is, when I change channels the cable company's TVGuide info shows at the bottom of the screen for a few seconds. Is there anyway to avoid this, or am I stuck with it?
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  #2  
Old 01-11-2005, 11:17 PM
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Opus4 Opus4 is offline
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That would probably depend on whether there is an option to turn off that info display on the box somehow... does the STB have a manual?

- Andy
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  #3  
Old 01-12-2005, 12:07 AM
zubblwump zubblwump is offline
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Quote:
Originally Posted by Opus4
That would probably depend on whether there is an option to turn off that info display on the box somehow... does the STB have a manual?

- Andy
A manual? Heck they tried to send me out the door without a power cord! I figured it has to come from the cable box, but thought maybe someone else had figured out how to disable it.
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  #4  
Old 01-12-2005, 12:15 AM
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Opus4 Opus4 is offline
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Here's a DCT2000 User Guide. It won't help you much, though, regarding the on-screen program guide -- it just says to "Reference the electronic program guide instruction manual for detailed instructions". Oh well.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #5  
Old 01-12-2005, 12:29 AM
Hector Hector is offline
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Quote:
Originally Posted by zubblwump
A manual? Heck they tried to send me out the door without a power cord! I figured it has to come from the cable box, but thought maybe someone else had figured out how to disable it.
There is a great thread on the Tivo forum about STBs. You probably won't enjoy reading about the DCT2000. At a glance I didn't see your specific issue mentioned but there is a ton of data there about the box and links to posts regarding issues. Serial control on Sage and Tivo is very similar.

Tivo STB Link


Andy: If you haven't already I'd save this one for any time people had stb questions. Great starting point for just about every box on the planet.

peace . . .
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  #6  
Old 01-12-2005, 12:45 AM
zubblwump zubblwump is offline
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Thanks for the link, I'll take a look.
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