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  #1  
Old 12-23-2004, 09:08 AM
hoppala007 hoppala007 is offline
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Join Date: Dec 2004
Posts: 7
Directx 9.0c installation problem

Hello

I am trying to upgrade my old Directx 8,1 to to Directx 9.0c ( which is the resommendation of Sage tv, before installing it I want to update directx first )


but I am getting the following error ( from directx log )


############################

12/23/04 15:12:35: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DXF.tmp\dinput.dll from cab
12/23/04 15:12:35: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DXF.tmp\dinput.xpg from cab
12/23/04 15:12:35: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DXF.tmp\dplaysvr.exe from cab
12/23/04 15:12:35: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DXF.tmp\dplayx.dll from cab
12/23/04 15:12:35: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DXF.tmp\dpmodemx.dll from cab
12/23/04 15:12:35: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DXF.tmp\dpwsockx.dll from cab
12/23/04 15:12:35: dsetup32: Extracted file C:\WINDOWS\System32\DirectX\DXF.tmp\dsound.dll from cab
12/23/04 15:12:35: dsetup32: DoCopy(): Iterating failed, error = 2.
12/23/04 15:12:35: dsetup32: SetupForDirectX: Restoring Backups
12/23/04 15:12:41: dsetup32: Installation ended with value -9 = Internal or unsupported error
12/23/04 15:12:45: DXSetup: WM_APP_ENDINSTALL
12/23/04 15:12:45: DXSetup: ~CDXWSetup()
12/23/04 15:18:06: DXSetup: No command line switch
12/23/04 15:18:06: DXSetup: StartWizard()
12/23/04 15:18:09: DXSetup: CDXWSetup()
12/23/04 15:18:10: DXSetup: start installation
12/23/04 15:18:10: DSETUP: DirectXSetupA(): hWnd: 000500B8 dwFlags: 02010098


############################



as I read the error code description from Microsoft !

http://support.microsoft.com/kb/177430/DE/


it is saying that

########################


(INTERNAL) Setup detected an internal error. There are only two situations known to cause this error message:

• Dsetup.dll could not load the Dsetup32.dll and Dsetup16.dll files.

• Setup attempted to call a unicode version of Setup Advanced Programming Interfaces (APIs), which are not implemented.

If you receive this error message, rename the Dsetup16.dll and Dsetup32.dll files. To do so, follow these steps: 1. Click Start, point to Find, and then click Files Or Folders.
2. Type the following line in the Named box, and then click Find Now:
dsetup16.dll
3. Click the file, and then click Rename on the File menu.
4. Change the name to a .dxx extension. The file name should read as follows:
Dsetup16.dxx
5. Repeat steps 2-4 for the Dsetup32.dll file.
6. Reinstall DirectX.

######################



But I can't find any Dsetup32.dll ( except in extracted folder of directx new version ... only there there is a Dsetup32.dll )


or Dsetup16.dll



for the 2. possibility I have no idea ?



How can I solve this problem ?


will be great if I can hear something !

regards

metin
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  #2  
Old 01-15-2005, 01:06 PM
Dale Reece Dale Reece is offline
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Join Date: Jan 2005
Posts: 12
I know this may sound "last ditch" but I would reformat and do a fresh install. I do it quite frequently while testing Hauppauge software stability. I have been playing with PVR cards for the last two years and they can give you fits.
Feel free to contact me on this issue if this is the route you want to go.
dalereece@sbcglobal.net

Last edited by Dale Reece; 01-15-2005 at 01:10 PM.
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