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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 12-12-2004, 10:13 PM
dadams dadams is offline
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Join Date: Feb 2004
Location: Oklahoma
Posts: 195
Sage deleted files

I had a problem today where my Sage server could not be found and I rebooted the machine. When I went to watch a program later I found out some of my programs were gone. There doesn't seem to be any rhyme or reason as to why. I had 6 episodes of CSI: New York and deleted 4 of them. It deleted 10 out of 12 of my Andromeda episodes. I thought maybe it was date-related, but I still have some programs that are older. This is the first time I have had major problems and would like to keep it from happening again if possible. Any ideas? I am pretty bummed and don't know exactly which episodes I have missed. I like Sage, but is it that unstable?
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  #2  
Old 12-12-2004, 10:17 PM
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mdmint mdmint is offline
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Join Date: Apr 2004
Location: Vancouver, WA USofA
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Have you checked to see if the files are phyically still there and not just seen by Sage? (hope hope) Fortunately I've not had that problem or WAF wise I'd be dead meat!
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  #3  
Old 12-12-2004, 10:18 PM
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Opus4 Opus4 is offline
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What version are you using?

A couple initial comments:

There was a 'feature' in the past where all non-favs & non-Manual Recordings would be deleted if Intelligent Recordings was off. I'm wondering if there was some sort of database problem that changed some of those settings.

Check that the video dirs didn't get set to use less disk space somehow -- or that there isn't something chewing up disk space & SageTV was set to leave X GB free.

- Andy
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SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
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  #4  
Old 12-12-2004, 10:19 PM
dadams dadams is offline
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Files are gone. That was my hope, too.
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  #5  
Old 12-12-2004, 10:25 PM
dadams dadams is offline
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Join Date: Feb 2004
Location: Oklahoma
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I checked the directory settings and they are the same with the same settings. I have well over 90Gb left in the video directory so I don't think space is the issue. I will probably never know since I don't know why the server became unreachable. Probably a database problem, but not sure why it deleted the files it did.

Also, I am using 2.1
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  #6  
Old 12-12-2004, 10:36 PM
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Opus4 Opus4 is offline
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Check this thread for a possible utility to recover the files anyway.

In v2.1, they should not have been deleted due to the 'feature' I mentioned above. It had a problem w/deleting files that are moved & are not favs, but you didn't move them. I would set the property "seeker/clear_partials_and_unwanted_when_ir_off=false" anyway to prevent that one other remaining known problem. (The one I know about is fixed in v2.2.2)

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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