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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 02-27-2019, 04:17 PM
gilded07's Avatar
gilded07 gilded07 is offline
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Join Date: Sep 2007
Posts: 436
OTA the CW in Phoenix

Recently, local CW affiliate put out this message:

Your Phoenix CW, Phoenix’s CW affiliate, is changing transmission frequencies on November 30, 2018. Viewers who watch TV with an over-the-air antenna will have to re-scan their TVs to continue watching the station. Viewers will not need to purchase new equipment or services, and those who watch Your Phoenix CW through a cable or satellite service do not need to re-scan – your service provider will do it for you.


The breakdown:
  • Re-scan your TV only if you use an antenna
  • No need to re-scan if you watch via cable or satellite
  • Phoenix CW will remain on channel 6 and 61.1
  • Change happens on November 30th


I'm having some trouble with my HDHRs and viewing the CW since this change.

First pic attachment: In video sources, the channel preview works fine. 100% signal strength and video looks good, small screen notwithstanding.

Second pic attachment: However, when I go into the guide and select the same station (the CW) to watch it, I get the No Signal message.

Before running the HDHomeRun setup utility on the SageTV server I stopped the sagetv service. I ran the scan on both dual tuners. Applied the changes, hit OK to exit the utility. Then rebooted the sagetv server after finishing the HDHR setup scan. Then I went into sagetv and into video sources and rescanned inside sagetv and that’s where I got the preview that looked good but no signal when viewing through the watch TV / Guide.

With the upgrade from v6 to v7, I thought the developers got away from having to remap channels. Is it possible that due to this change by the CW I have to do some manual mapping inside SageTV?

Here's the channel info I see:

The Preview
61-1 KASWDT [27-61-1]

Guide
61-1 KASWDT

HDHR
Tune - 27-1
Guide # - 61.1
Guide Name - KASW-HD

I've rebooted the server and the HD300 at least a half a dozen times with no success. Any advice would be appreciated.
Attached Images
File Type: jpg 2019-02-27 Video Sources_Preview Channel.JPG (122.4 KB, 111 views)
File Type: jpg 2019-02-27 Watch Now_No Signal.JPG (121.8 KB, 125 views)
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Headless Server: Q8400 2.66ghz / MSI P45 Neo2-FR / 4GB
Storage: 120 SSD for SageTV / 3TB for TV recordings / Unraid NAS 5TB for vids, pics, music w Plex Docker
Tuners: HDHR3 x 2
Extenders: Nvidia Shield x2 / 3 placeshifters
Server Software: Win 10 64, SageTV 9.1.5.683, Java 8_241, Real VNC
Other: MiniClient, Commercial Detector UI, Sage Recording Extender
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  #2  
Old 02-27-2019, 06:22 PM
Tiki's Avatar
Tiki Tiki is offline
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Join Date: Feb 2005
Location: Southwest Florida, USA
Posts: 2,009
Did you rescan every tuner in Sage?
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Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM
Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2)
,USBUIRT (multi-zone)
Source:
Comcast/Xfinity X1 Cable
Primary Client: Server Other Clients: (1) HD200, (1) HD300
Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE,
HDHR, HVR-2250, HD-PVR
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  #3  
Old 02-27-2019, 07:31 PM
wnjj wnjj is offline
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Join Date: Jan 2009
Posts: 1,514
When I had a similar channel move here last summer, I cheated and simply edited the .frq files. It's a bit clumsy in that you have to calculate the frequency (in Hz) based upon the channel numbers. I figured it out based upon the other channels that were already there.

To Tiki's point, I think there are files for each tuner. Compare them and see which frequency they have for the channel in question.
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  #4  
Old 02-27-2019, 08:36 PM
JustFred JustFred is offline
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Join Date: May 2015
Location: Sunnyvale, Ca
Posts: 572
The EPG sends down the new logical & physical ATSC channel info and Sage automatically knows how to deal with it, so it's rarely necessary to manually rescan. OTA channels in the SF bay area have been shuffling for several months without my intervention. However...

The problem you described most typically occurs when there are multiple tuners and one or more of them is using a COPY of the EPG lineup. In that case, it's necessary to manually tell Sage to do a channel scan on each tuner that uses a copy of the EPG. Using the Channel Guide for testing tends to be confusing, since it's nearly impossible to tell which particular tuner it's using at any given time. Best to go into Setup for each tuner to check.

On the other hand, when there are several tuners using the same EPG lineup (not a copy), manually running a Sage scan on one tuner will update all tuners using that lineup.

Regardless of the above, with ATSC, it's not necessary to use HDHR Setup to do an update scan for any of the ATSC tuners.

With the great FCC channel repack underway, expect to see more OTA stations on the move over the next year or so.
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System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.

Last edited by JustFred; 02-28-2019 at 07:14 PM.
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  #5  
Old 02-28-2019, 02:44 PM
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gilded07 gilded07 is offline
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Join Date: Sep 2007
Posts: 436
Rescanning the other 3 tuners solved the problem. I assumed that if I rescanned one, the others would 'inherit' the updated properties. I see now they don't.

Will I have to rescan like this each time a local OTA affiliate changes frequencies?

Thank you.
__________________
Headless Server: Q8400 2.66ghz / MSI P45 Neo2-FR / 4GB
Storage: 120 SSD for SageTV / 3TB for TV recordings / Unraid NAS 5TB for vids, pics, music w Plex Docker
Tuners: HDHR3 x 2
Extenders: Nvidia Shield x2 / 3 placeshifters
Server Software: Win 10 64, SageTV 9.1.5.683, Java 8_241, Real VNC
Other: MiniClient, Commercial Detector UI, Sage Recording Extender
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  #6  
Old 03-01-2019, 05:37 AM
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SHS SHS is offline
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Location: Vinita, Oklahoma
Posts: 4,589
Quote:
Originally Posted by gilded07 View Post
Rescanning the other 3 tuners solved the problem. I assumed that if I rescanned one, the others would 'inherit' the updated properties. I see now they don't.

Will I have to rescan like this each time a local OTA affiliate changes frequencies?

Thank you.
No that way you can custom each tuner for different situations
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