SageTV Community  

Go Back   SageTV Community > Hardware Support > Hardware Support
Forum Rules FAQs Community Downloads Today's Posts Search

Notices

Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-25-2018, 07:24 AM
hoosierengineer hoosierengineer is offline
Sage User
 
Join Date: Aug 2007
Posts: 25
CPU selection so Sage doesn't crash

For many years I have put up with the SageTV problem where it occasionally crashes during fast forward/rewind if captions are enabled, requiring the computer to be reset in order to regain FF/RW functionality (Intel Kaby Lake with integrated graphics). I believe with an ancient AMD processor, it did not crash, but hung for 30 seconds or so every other time when FF/RW were pressed (going from memory, quite a number of years ago).

Now, it's time to upgrade my computers.

Does anybody know if the crashing problem exists with the latest AMD products (e.g. Ryzen)?
Reply With Quote
  #2  
Old 08-25-2018, 12:03 PM
jt4242 jt4242 is offline
Sage Advanced User
 
Join Date: Dec 2009
Location: Montreal, Canada
Posts: 186
I have AMD Ryzen 7 and no problems.
Reply With Quote
  #3  
Old 08-25-2018, 06:50 PM
JustFred JustFred is offline
Sage Expert
 
Join Date: May 2015
Location: Sunnyvale, Ca
Posts: 572
The symptoms described (especially the 30 second hang) sound like a classic case of Java Heap being too small.

With a few details about your system (which OS, how much system memory, Heap size, which version of Sage, which plugins are installed) someone might be able to offer some insight.
__________________
System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.
Reply With Quote
  #4  
Old 08-29-2018, 08:49 AM
hoosierengineer hoosierengineer is offline
Sage User
 
Join Date: Aug 2007
Posts: 25
Windows 10 Pro 64, 16 GB, (how do I determine heap size?), Sage 7 and 9 (have tried various builds), no plugins.

Update- I have configured Sage to use VMR9 as the default video renderer, and things seemed to have stabilized. I will need to spend a few hours of testing to verify, but perhaps the latest Windows pushes have resolved the issue.

The 30 second hang was resolved when I moved my systems from Athlon to Skulltrail and Skylake/Kaby Lake. That's when the crashes started.

I thank you for your response!
Reply With Quote
  #5  
Old 08-29-2018, 06:58 PM
JustFred JustFred is offline
Sage Expert
 
Join Date: May 2015
Location: Sunnyvale, Ca
Posts: 572
Quote:
Originally Posted by hoosierengineer View Post
how do I determine heap size?
In the Sage UI: Setup -> System Information. Then scroll down a couple of screen-fulls, just above the System Configuration Details heading you should see "JVM Heap Size (Used/Total/Max)". That Max value should be somewhere around 1038 MB, which is the maximum possible value that can be set. If it's significantly smaller than that value, increase it. A forum search will provide the details of how to do so.
__________________
System #1: Win7-64, I7-920, 8 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HDHR-US (1st gen white) tuners. HD-200.
System #2: Win7-64, I7-920, 8 GB mem, 4TB HD. Java 1.8.0_131. Sage v9.1.6.747. ClearQAM: 2x HDHR3-US tuners. HD-200.
System #3: Win7-64, I7-920, 12 GB mem, 4TB HD. Java-64 1.8.0_141. Sage-64 v9.2.1 ATSC: 2x HVR2250; Spectrum Cable via HDPVR & USB-UIRT. 3x HD-200.
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Prioritizing Sage's Video Source Selection ? PeteCress Hardware Support 2 02-03-2016 12:37 PM
Sage 7 crash stev5e SageTV Software 0 12-12-2010 04:25 PM
Sage 6.5.6.200 Crash joey3002 SageMC Custom Interface 3 01-12-2009 12:59 PM
Sage Crash johns55 SageTV Beta Test Software 1 02-10-2005 11:46 AM
Sage still can't change channel when recording to record new selection until... jimbobuk SageTV Beta Test Software 1 04-01-2004 03:36 PM


All times are GMT -6. The time now is 08:27 PM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2023, vBulletin Solutions Inc.
Copyright 2003-2005 SageTV, LLC. All rights reserved.