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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 05-17-2018, 09:43 PM
mdnttoker mdnttoker is offline
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Windows 10 Update Problems - Restricting Access to Capture Devices

Did a quick search of the forums and didn't see this posted anywhere, but it hit me today:

Updated windows, and could no longer access my HD-PVR. Looks like MS is tightening the hatches on camera access, but affecting TV capture cards as well.

SageTV would no longer access my HD-PVR. But saw this on Hauppauge's website:
http://www.hauppauge.com/pages/support/support.html

Went to Windows 10 Settings->Privacy->Camera and enabled camera access, and everything is working again now.

-M
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  #2  
Old 05-18-2018, 08:11 AM
TomTN TomTN is offline
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Thank you for posting this. I have been trying to solve this problem for two weeks. Ended up reverting to Windows 7 temporarily.
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  #3  
Old 05-18-2018, 09:22 AM
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tvmaster2 tvmaster2 is online now
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Quote:
Originally Posted by mdnttoker View Post
Did a quick search of the forums and didn't see this posted anywhere, but it hit me today:

Updated windows, and could no longer access my HD-PVR. Looks like MS is tightening the hatches on camera access, but affecting TV capture cards as well.

SageTV would no longer access my HD-PVR. But saw this on Hauppauge's website:
http://www.hauppauge.com/pages/support/support.html

Went to Windows 10 Settings->Privacy->Camera and enabled camera access, and everything is working again now.

-M
Just Windows 10?
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #4  
Old 05-22-2018, 12:08 PM
MattHelm MattHelm is offline
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Thanks from me too. I thought my Colossus had died.

Windows 10 only, as only it has Privacy settings, at least as far as I know of.
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  #5  
Old 06-30-2018, 09:43 PM
Vitalogy Vitalogy is offline
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Thank you!

However it solved half of the problem. Now the new recordings have no sound. (old recordings play fine)

In the mic privacy settings, I enabled the mic access. Still no sound...


EDIT:
I begin to think that it's an hardware problem with my HD PVR 2. While using the HDMI Passthrough I still have the same problem (no sound). I sent an email to Hauppauge. I hope they will able to help me.


EDIT 2:
Good news: It was not an hardware problem. I uninstalled the Windows 10 April update and everything is working fine again.

Bad news: Hauppauge do not reply to my emails. It surprise me because I remember that in the past they had a good customer service. I wonder if they still support the HD PVR 2... I hope so, they should update their driver to make it work win the latest version of Windows (assuming that it's the source of my problem).

Last edited by Vitalogy; 07-11-2018 at 05:08 AM. Reason: fixed, kind of...
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  #6  
Old 07-11-2018, 05:14 AM
Vitalogy Vitalogy is offline
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Below that setting, there is a list of app and I can choose to allow/block access to those app. However I see nothing related to SageTV or Hauppauge. Is it normal? I expected to find SageTV in that list...
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  #7  
Old 07-14-2018, 10:00 AM
mdnttoker mdnttoker is offline
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Quote:
Originally Posted by Vitalogy View Post
Below that setting, there is a list of app and I can choose to allow/block access to those app. However I see nothing related to SageTV or Hauppauge. Is it normal? I expected to find SageTV in that list...
SageTV does not appear on my list either, and it is working fine.
The page indicates that "Camera Access is ON" and I've "Allowed Apps to Access Your Camera."
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