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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #21  
Old 02-11-2018, 11:35 AM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by KryptoNyte View Post
I was going to suggest trying one of the Beta drivers on Ceton's download page, but it appears their beta drivers are just links to files of the same name as their standard drivers.

You may need to spend some time over at TheGreenButton forums reading. You might even find some older drivers in there.

http://www.thegreenbutton.tv/forums/viewforum.php?f=68

Just FYI, my Infinitv4 and Infinitv6 Pcie both experience the same problems that you experience, in an older Windows 7 machine. Usually it takes 2 to 4 weeks before the problem shows it's head, and I just deal with it. When I get ticked off enough at it, I'll buy a Prime, maybe that new 6 tuner on one m-card that's coming out.

I setup a SageTV system at my parent's place too, and that had to be reliable because I can't always troubleshoot it on the spot and they are home a lot. I started with the Infinitv4 in a machine I built for them with the same unreliable results, every few days though. I finally switch to (2)HDHR Prime units with (2) cablecards and it was okay, then after a Prime firmware update, it became a nightmare, require full system power cycles sometimes more than one a day. That lasted about 4 months, and then SiliconDust finally found the firmware problem they had introduced and fixed it (whew!). Now that system will run for a month or two at a shot with maybe 1 to 4 failed recordings, usually something late at night when the cable company is probably doing maintenance. Once I got the Primes stable, I never allowed another update after that last fiasco.
I uninstalled and reinstalled the driver package. In addition to that, I set up the service to start (with delay) with the auto-logged on user instead of 'system'.

So we shall see. I think it takes anywhere from 2 to 10 hours for the failure to happen.

Quote:
Originally Posted by KryptoNyte View Post
One other thing that comes to mind - temperature can be a problem for these units, so keep an eye on that (the webview status, click on a tuner, then switch from Status tab to Tuner tab). My 6 currently operate at about 45 degrees C.

My case has a fan on the side panel that blows inward, right on the Ceton Pcie card.

Here's a person that made a temperature monitor;
http://www.thegreenbutton.tv/forums/...php?f=6&t=2129
Temperature is good. As a matter of fact I have a fan installed in front of my SATA controller, and it also cools the Ceton.

Quote:
Originally Posted by KryptoNyte View Post
I'm not sure what the Win10 high perf plan is, but if this machine is allowed to sleep, you'll need to quit doing that and keep the machine on 24/7/365.
This machine will be on 24/7/365. The old machine did sleep and did create some timing/wakeup issues (missed recordings) and forced me to setup a schedule to reboot the machine once a week.

Thanks for all your help and suggestions. I'll report back on the latest attempt to fix it.

PS: If that 6 tuners box ever shows up, they will have my money so fast they won't know what hit them..
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Last edited by AlphaCrew; 02-11-2018 at 11:41 AM.
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  #22  
Old 02-11-2018, 11:45 AM
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KryptoNyte KryptoNyte is offline
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Quote:
Originally Posted by AlphaCrew View Post
PS: If that 6 tuners box ever shows up, they will have my money so fast they won't know what hit them..
Agreed. I've been through problems with both tuner brands, and I really thought that the direct connection and bandwidth of pcie for the Infinitv4 and 6 would be a serious advantage, but the Silicondust tuners have [eventually] proven to be more reliable and well supported.

It's frustrating when you build a new box for SageTV and the hardware doesn't cooperate. Just out of curiosity, with that being new hardware, have you run any memory or hard drive tests just in case it's something else that's causing the problem?
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  #23  
Old 02-11-2018, 12:56 PM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by KryptoNyte View Post
Agreed. I've been through problems with both tuner brands, and I really thought that the direct connection and bandwidth of pcie for the Infinitv4 and 6 would be a serious advantage, but the Silicondust tuners have [eventually] proven to be more reliable and well supported.

It's frustrating when you build a new box for SageTV and the hardware doesn't cooperate. Just out of curiosity, with that being new hardware, have you run any memory or hard drive tests just in case it's something else that's causing the problem?
I'm running the OS on an MVme drive, SSD for BlueIris, SSD for Tuner Recordings, and a SSD for Plex.

I've completed about 6 'pressure' tests on the system and the only 'capacity' issues I have is with the NIC's interface. With BlueIris running on this box (~35Mb/s) I can pretty easily saturate the NICS interface.

I don't think it's related in any way as the Ceton typically 'disappears' during long idle times.
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  #24  
Old 02-11-2018, 06:34 PM
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KryptoNyte KryptoNyte is offline
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In another thread, you mentioned something about disabling all energy saving options (except HDD). Does that suggest that you are allowing the OS to turn off the SSD's in the power options?

I would still recommend running a full memory test (on the system RAM).
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  #25  
Old 02-11-2018, 06:55 PM
AlphaCrew AlphaCrew is offline
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Quote:
Originally Posted by KryptoNyte View Post
In another thread, you mentioned something about disabling all energy saving options (except HDD). Does that suggest that you are allowing the OS to turn off the SSD's in the power options?

I would still recommend running a full memory test (on the system RAM).
I have 12 drives in this unit (4 SSD's and 8 HDD). To my knowledge Windows 10 will not power down SSD's. So the power-down cycle is only for HDD's, which SageTV does not interact with.
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  #26  
Old 02-12-2018, 06:50 PM
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KryptoNyte KryptoNyte is offline
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Okeedokee.
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