Fresh install problem with SageTV 9 and HDHR tuners

[rswoods]

I don't think either of my HDHR tuners have transcoding built in. Therefore, no option to turn it off.

At this point I don't know what else to try. Suggestions?

[Tiki]

Originally Posted by rswoods

I don't think either of my HDHR tuners have transcoding built in. Therefore, no option to turn it off.

At this point I don't know what else to try. Suggestions?

I would try running the Sage installer again and choosing the repair option.

If that doesn't work, I would get a copy of the log file from Sage, zip it up, and post it here. Hopefully someone will be able to spot something useful in the log.

[rswoods]

OK...

This morning I uninstalled Sage completely (except the backup) from my server, rebooted, and installed Sage v7. The install went well and I was able to configure the HDHRs as video sources, and successfully did channel scans from within Sage. It was working.

I then installed the most recent Sage v9 over the top of the fresh install of v7, and when I tried to do a channel scan the errors returned.

Error: Capture device failure while starting recording.

Arg.

.

[rswoods]

I would try running the Sage installer again and choosing the repair option.

I tried it, no effect.

If that doesn't work, I would get a copy of the log file from Sage, zip it up, and post it here. Hopefully someone will be able to spot something useful in the log.

I hope this works...
sagetv_0.zip

All the errors previously posted are in this log... See lines 389ff

Again, thanks for the help....

[rswoods]

This sequence of events is repeated many times in the log:

Sat 6/24 10:13:00.237 [MainMsg@fecc14] try connect BDA tuner 'Silicondust HDHomeRun Tuner 103D84ED-0' (@device:sw:{71985F48-1CA1-11D3-9CC8-00C04F7971E0}\Silicondust HDHomeRun Tuner 103D84ED-0) to ATSC
Sat 6/24 10:13:00.237 [MainMsg@fecc14] checking mfr vendor, '' '' (class:0, 0)
Sat 6/24 10:13:00.237 [MainMsg@fecc14] Filters medium not found on filters, filter1:'' filter2:''.
Sat 6/24 10:13:00.238 [MainMsg@fecc14] Tuner not sharing the same device with Capture, try next one. (ATSC) state:1 loc1:Silicondust HDHomeRun Tuner 103D84ED-0 loc2:Silicondust HDHomeRun Tuner 103D84ED-1.
Sat 6/24 10:13:00.238 [MainMsg@fecc14] Didn't find TS pin in BDA tuner (ATSC).
Sat 6/24 10:13:00.238 [MainMsg@fecc14] Capture filter input pin mediatype clsid ({71985F41-1CA1-11D3-9CC8-00C04F7971E0}).
Sat 6/24 10:13:00.238 [MainMsg@fecc14] Can't connect Tuner to Capture Filter (ATSC).
Sat 6/24 10:13:01.237 [MainMsg@fecc14] try connect BDA tuner 'Silicondust HDHomeRun Tuner 103D84ED-1' (@device:sw:{71985F48-1CA1-11D3-9CC8-00C04F7971E0}\Silicondust HDHomeRun Tuner 103D84ED-1) to ATSC
Sat 6/24 10:13:01.237 [MainMsg@fecc14] checking mfr vendor, '' '' (class:0, 0)
Sat 6/24 10:13:01.237 [MainMsg@fecc14] Filters medium not found on filters, filter1:'' filter2:''.
Sat 6/24 10:13:01.238 [MainMsg@fecc14] Drop DBA network tuner (Source Fileter) (redundant filter).
Sat 6/24 10:13:01.238 [MainMsg@fecc14] Failed to connect Splitter Filter to tuner Filter hr=0x80004005 5b919c04 48007c34 
Sat 6/24 10:13:01.238 [MainMsg@fecc14] Force directly connect Splitter Filter to Capture Filter hr=0x80040204 0x5b919c04-0x48007c34 (pin:0x5b5cab04-0x4b5184)
Sat 6/24 10:13:01.238 [MainMsg@fecc14] Exception from line: 2609
Sat 6/24 10:13:01.238 [MainMsg@fecc14] Built:sage.EncodingException: ERROR (-2,0x80040204): There was a problem using a SageTV component. Please re-install the SageTV application.

[rswoods]

As a temporary (hopefully!) workaround I installed Sage Server on my Win10 64 Pro desktop.
Everything works. No issues at all with the HDHR tuners.

If anyone has any idea about why the HDHRs are not working on my Win2012 Server box, I'd sure like to hear them. Nothing has changed from above. Again, this morning I wiped Sage from the server, installed and fully configured Sage v7 with no problems, installed Sage v9 over the top, and the HDHR tuners do not work.

Thanks.

.

[rswoods]

Here's some more info. Hopefully someone can point me in the right direction.

Here are the log entries related to the failure of the tuners on my server:

Sun 6/25 21:23:16.593 [MainMsg@1bc4ff2] LoadTuneTable ATSC
Sun 6/25 21:23:16.594 [MainMsg@1bc4ff2] Connected Network Provider to Capture Filter (ATSC); directly connect Network to capture bypass Tuner filter. 
Sun 6/25 21:23:16.598 [MainMsg@1bc4ff2] Failed to connect to BDA Demux to TIF hr=0x80004005 4aa13d44 4aa1e93c
Sun 6/25 21:23:16.599 [MainMsg@1bc4ff2] Exception from line: 2652
Sun 6/25 21:23:16.599 [MainMsg@1bc4ff2] Built:sage.EncodingException: ERROR (-2,0x80004005): There was a problem using a SageTV component. Please re-install the SageTV application.
Sun 6/25 21:23:16.599 [MainMsg@1bc4ff2] Tuner Plugin ctrl created
.....
Sun 6/25 21:23:17.103 [MainMsg@1bc4ff2] setupEncoding0 called for 1288477536 'Silicondust HDHomeRun Tuner 1015D96E-0-0' (ver 1.0)
Sun 6/25 21:23:17.327 [MainMsg@1bc4ff2] Connecting capture Filters.(@device:sw:{FD0A5AF4-B41D-11D2-9C95-00C04F7971E0}\Silicondust HDHomeRun Tuner 1015D96E-0), 'Silicondust HDHomeRun Tuner 1015D96E-0' 0
Sun 6/25 21:23:17.329 [MainMsg@1bc4ff2] try connect BDA tuner 'Silicondust HDHomeRun Tuner 1015D96E-0' (@device:sw:{71985F48-1CA1-11D3-9CC8-00C04F7971E0}\Silicondust HDHomeRun Tuner 1015D96E-0) to ATSC
Sun 6/25 21:23:17.329 [MainMsg@1bc4ff2] checking mfr vendor, '' '' (class:0, 0)
Sun 6/25 21:23:17.329 [MainMsg@1bc4ff2] Can't connect Network Provider to Tuner Filter (ATSC) 
Sun 6/25 21:23:18.326 [MainMsg@1bc4ff2] try connect BDA tuner 'Silicondust HDHomeRun Tuner 103D84ED-0' (@device:sw:{71985F48-1CA1-11D3-9CC8-00C04F7971E0}\Silicondust HDHomeRun Tuner 103D84ED-0) to ATSC
Sun 6/25 21:23:18.327 [MainMsg@1bc4ff2] checking mfr vendor, '' '' (class:0, 0)
Sun 6/25 21:23:18.327 [MainMsg@1bc4ff2] Filters medium not found on filters, filter1:'' filter2:''.
Sun 6/25 21:23:18.327 [MainMsg@1bc4ff2] Tuner not sharing the same device with Capture, try next one. (ATSC) state:1 loc1:Silicondust HDHomeRun Tuner 103D84ED-0 loc2:Silicondust HDHomeRun Tuner 1015D96E-0.
Sun 6/25 21:23:18.328 [MainMsg@1bc4ff2] Didn't find TS pin in BDA tuner (ATSC).
Sun 6/25 21:23:18.328 [MainMsg@1bc4ff2] Capture filter input pin mediatype clsid ({71985F41-1CA1-11D3-9CC8-00C04F7971E0}).
Sun 6/25 21:23:18.328 [MainMsg@1bc4ff2] Can't connect Tuner to Capture Filter (ATSC).
Sun 6/25 21:23:19.326 [MainMsg@1bc4ff2] try connect BDA tuner 'Silicondust HDHomeRun Tuner 103D84ED-1' (@device:sw:{71985F48-1CA1-11D3-9CC8-00C04F7971E0}\Silicondust HDHomeRun Tuner 103D84ED-1) to ATSC
Sun 6/25 21:23:19.327 [MainMsg@1bc4ff2] checking mfr vendor, '' '' (class:0, 0)
Sun 6/25 21:23:19.327 [MainMsg@1bc4ff2] Filters medium not found on filters, filter1:'' filter2:''.
Sun 6/25 21:23:19.327 [MainMsg@1bc4ff2] Tuner not sharing the same device with Capture, try next one. (ATSC) state:1 loc1:Silicondust HDHomeRun Tuner 103D84ED-1 loc2:Silicondust HDHomeRun Tuner 1015D96E-0.
Sun 6/25 21:23:19.327 [MainMsg@1bc4ff2] Didn't find TS pin in BDA tuner (ATSC).
Sun 6/25 21:23:19.328 [MainMsg@1bc4ff2] Capture filter input pin mediatype clsid ({71985F41-1CA1-11D3-9CC8-00C04F7971E0}).
Sun 6/25 21:23:19.328 [MainMsg@1bc4ff2] Can't connect Tuner to Capture Filter (ATSC).
Sun 6/25 21:23:20.325 [MainMsg@1bc4ff2] not found BDA connectable tuner for DBA capture 
Sun 6/25 21:23:20.325 [MainMsg@1bc4ff2] Exception from line: 2589
Sun 6/25 21:23:20.326 [MainMsg@1bc4ff2] Built:sage.EncodingException: ERROR (-2,0x80004005): There was a problem using a SageTV component. Please re-install the SageTV application.
Sun 6/25 21:23:20.326 [MainMsg@1bc4ff2] QAM:Got capture drv info for QAM mfg:'' Silicondust HDHomeRun Tuner 1015D96E-0-0

Here are the corresponding entries from the temporary working Sage installation on my Win10 desktop:

Sun 6/25 21:35:24.577 [MainMsg@a6ff5e] LoadTuneTable ATSC
Sun 6/25 21:35:24.578 [MainMsg@a6ff5e] Connected Network Provider to Capture Filter (ATSC); directly connect Network to capture bypass Tuner filter. 
Sun 6/25 21:35:24.581 [MainMsg@a6ff5e] Failed to get Pin-1 to map pid hr=0x80004005 
Sun 6/25 21:35:24.581 [MainMsg@a6ff5e] Capture filters are connected
Sun 6/25 21:35:24.581 [MainMsg@a6ff5e] Tuner Plugin ctrl created
.....
Sun 6/25 21:35:25.100 [MainMsg@a6ff5e] setupEncoding0 called for 1000201664 'Silicondust HDHomeRun Tuner 103D84ED-1-0' (ver 1.0)
Sun 6/25 21:35:25.299 [MainMsg@a6ff5e] QAM:Got capture drv info for QAM mfg:'' Silicondust HDHomeRun Tuner 103D84ED-1-0

So "Failed to connect to BDA Demux to TIF hr=0x80004005 4aa13d44 4aa1e93c" is failing on my Win 2012 server, but it's working on my Win10 desktop.

It looks like after the first failure, Sage is trying to connect to the remaining tuners, and failing on all of them. After generating the errors, it then continues merrily on its way, even generating the mpgbuf file....

Can someone please tell me what to check/look for?

Again, this is directly related to installing Sage v9 over the top of Sage v7. My installation of Sage v7 had been working fine for years. I was not getting these errors until I did the upgrade.

Note that on the temporary working installation on my Win10 desktop, Sage is connecting to the exact same HDHR tuners. Also note that the Win Server 2012 box is fully updated.

Thanks!

.

[trallyus]

Originally Posted by rswoods

OK...

This morning I uninstalled Sage completely (except the backup) from my server, rebooted, and installed Sage v7. The install went well and I was able to configure the HDHRs as video sources, and successfully did channel scans from within Sage. It was working.

I then installed the most recent Sage v9 over the top of the fresh install of v7, and when I tried to do a channel scan the errors returned.



Arg.

.

I find I have that happen too and a reboot or shut of sagetv and restarting it will usually fix that problem when I first install sagetv as every pc I have installed sage tv on I skip my channel scan and after setup I shut down sagetv service and restart it and usually I can then do a channel scan.

[rswoods]

Originally Posted by trallyus

I find I have that happen too and a reboot or shut of sagetv and restarting it will usually fix that problem when I first install sagetv as every pc I have installed sage tv on I skip my channel scan and after setup I shut down sagetv service and restart it and usually I can then do a channel scan.

I have tried every permutation of restarting Sage and rebooting the server I can think of. No luck.

I'm fairly convinced this is the start of the problems:

Mon 6/26 11:27:31.355 [MainMsg@13fe0fb] Failed to connect to BDA Demux to TIF hr=0x80004005 4a0154bc d7d78c
Mon 6/26 11:27:31.355 [MainMsg@13fe0fb] Exception from line: 2652

Does anyone know exactly what this means?

[trallyus]

Originally Posted by rswoods

I have tried every permutation of restarting Sage and rebooting the server I can think of. No luck.

I'm fairly convinced this is the start of the problems:

Mon 6/26 11:27:31.355 [MainMsg@13fe0fb] Failed to connect to BDA Demux to TIF hr=0x80004005 4a0154bc d7d78c
Mon 6/26 11:27:31.355 [MainMsg@13fe0fb] Exception from line: 2652

Does anyone know exactly what this means?

I am no expert but BDA is Broadcast Driver Architecture (BDA) is a Microsoft standard for digital video capture on Microsoft Windows operating systems and Demux is Conversely, a demultiplexer (or demux) is a device taking a single input signal and selecting one of many data-output-lines, which is connected to the single input


So it looks like your decoders may be messed up or your splitter that came with your decoders if you have some.

Can you open up your detailed setup under setup and check what decoders you have setup up for mpeg2 and other video playback or post a screenshot of it, ok?

[jusjoken]

Originally Posted by rswoods

I have tried every permutation of restarting Sage and rebooting the server I can think of. No luck.

I'm fairly convinced this is the start of the problems:

Mon 6/26 11:27:31.355 [MainMsg@13fe0fb] Failed to connect to BDA Demux to TIF hr=0x80004005 4a0154bc d7d78c
Mon 6/26 11:27:31.355 [MainMsg@13fe0fb] Exception from line: 2652

Does anyone know exactly what this means?

Server 2012 does not come with BDA support....try the info here.... might not be it as not sure why v7 would work but...

https://knowledge.zomers.eu/dvblogic...rver-2012.aspx

[rswoods]

Originally Posted by jusjoken

Server 2012 does not come with BDA support....try the info here.... might not be it as not sure why v7 would work but...

https://knowledge.zomers.eu/dvblogic...rver-2012.aspx

THANK YOU!!!

I (re)installed the BDA support files, and it works.

But you're right, it's strange that v7 worked without updating BDA support.

Everything is working as it should. SD EPG works fine. I'm a happy camper.

Thanks again, I really appreciate it!

[oldsage]

I am getting the same errors upgrading a Vista install.
How do I fix the BDA driver problem for Vista?

I am upgrading from I believe 9.0.4.220 to 9.1.5.683.
Only upgrading because happened to see the message a week or so ago about epg turning off.
So now I cannot record any OTA channels

I tried to check the hdhomerun from a mac and the new software automatically upgraded (without even asking) the firmware.
(I hope it will still work if I have to roll back to older sagetv version)

Tried removing and re-adding one of the tuners.

Not sure what else to try.