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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 06-11-2015, 09:52 PM
Darik Darik is offline
Sage User
 
Join Date: Jan 2008
Posts: 7
Green blotches on playback

I just started seeing an issue after years of using sage on the same system. On playback, I'm seeing green blotches on the video, then the audio cuts out. Some times it recovers, other times Sage crashes and shuts down.

I have 4 hauppage tuners, and have checked that this is happening on at least 2 different tuners.

Any ideas here? Is this a playback only issue, recording issue? I have logging enabled, but didn't see anything obvious in the sagetv_x files. Are there other logs I can review?
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  #2  
Old 06-12-2015, 07:02 AM
Taddeusz Taddeusz is offline
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Join Date: Nov 2004
Location: Yukon, OK
Posts: 3,919
Quote:
Originally Posted by Darik View Post
I just started seeing an issue after years of using sage on the same system. On playback, I'm seeing green blotches on the video, then the audio cuts out. Some times it recovers, other times Sage crashes and shuts down.

I have 4 hauppage tuners, and have checked that this is happening on at least 2 different tuners.

Any ideas here? Is this a playback only issue, recording issue? I have logging enabled, but didn't see anything obvious in the sagetv_x files. Are there other logs I can review?
What is your recording source, OTA, cable QAM?
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Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #3  
Old 06-13-2015, 11:34 AM
Darik Darik is offline
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Join Date: Jan 2008
Posts: 7
I'm using QAM
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  #4  
Old 06-13-2015, 11:51 AM
Taddeusz Taddeusz is offline
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Join Date: Nov 2004
Location: Yukon, OK
Posts: 3,919
Does it happen on all channels or just some? It sounds like a signal strength issue. Have you made any changes lately? Added any new splitters or tv's?
__________________
Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
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  #5  
Old 06-13-2015, 11:53 AM
KryptoNyte's Avatar
KryptoNyte KryptoNyte is offline
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Join Date: Dec 2006
Posts: 2,754
Have you tried playing the files with some other software, like VLC, right on the server to verify if the green blotches exist in the recorded file itself?
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  #6  
Old 06-14-2015, 07:37 AM
trallyus trallyus is offline
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Join Date: Jul 2010
Posts: 392
I get those green blotches too from OTA and usually it's from your signal strength being low. At least for me it is.

If your using QAM then your probably recording from Satellite or cable and bad weather could be the reason your seeing this now but that is a guess too
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  #7  
Old 06-16-2015, 04:01 AM
rochurch rochurch is offline
Sage Advanced User
 
Join Date: Sep 2007
Posts: 88
Signal strength. Has happened to me several times. You may have to have your splitters or cables replaced. Start by checking the connection tightness.

Not sure what hardware you are using but the SiliconDust stuff has setup / diagnostic software where you can see signal strength and drop out rate etc.
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  #8  
Old 06-25-2015, 02:45 PM
chrishallowell chrishallowell is offline
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Join Date: Jan 2008
Posts: 169
I see this happen on my OTA HD recordings when I am recording 2 shows at once and I copy large files from/to the same HDDs that are recording the shows. Perhaps your problem is your HDD is not fast enough?
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