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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 05-31-2015, 12:12 PM
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tvmaster2 tvmaster2 is offline
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Sync System Clock with SageTV Server - accurate?

In Detailed Setup/General, I have this item, "Sync System Clock with SageTV Server" selected.
Today, my Win 7 SageTV server box was 45 seconds behind BOTH my satellite box and my cable set top box.
I did a manual update using windows time item located on bottom right of toolbar (which is synced to 'time.windows.com'), and now the server is in line with the boxes
Question: is my SageTV server getting it's time from time.windows.com, or from SageTV's servers, wherever they're located?
:45 seconds is a fair amount of time to be off....anyone else noticing their clocks not in sync with their tuners?
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  #2  
Old 05-31-2015, 02:06 PM
nyplayer nyplayer is offline
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Quote:
Originally Posted by tvmaster2 View Post
In Detailed Setup/General, I have this item, "Sync System Clock with SageTV Server" selected.
Today, my Win 7 SageTV server box was 45 seconds behind BOTH my satellite box and my cable set top box.
I did a manual update using windows time item located on bottom right of toolbar (which is synced to 'time.windows.com'), and now the server is in line with the boxes
Question: is my SageTV server getting it's time from time.windows.com, or from SageTV's servers, wherever they're located?
:45 seconds is a fair amount of time to be off....anyone else noticing their clocks not in sync with their tuners?
I believe that "Sync System Clock with SageTV Server" only applies to clients. Your server gets it's time from the operating system clock on which it resides.

I have my server with a 15 Second offset using Analogx time sync... and it works as designed.

Last edited by nyplayer; 05-31-2015 at 02:15 PM.
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  #3  
Old 05-31-2015, 05:03 PM
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The option gets the time from the EPG server -- the manual & option just say SageTV Server, which is probably confusing, but the help text below it clarifies that it sets the time to the time on the EPG server.

There was a time discrepancy that was fixed today, but it was only around 20 seconds. the clocks on the cable/sat boxes may not be completely accurate either.

Since the EPG time sync only occurs once per day, I would suggest that if you want better time accuracy, install a time utiliy to check more frequently... but realize that stations are not often perfectly on time anyway.

Andy
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  #4  
Old 05-31-2015, 05:22 PM
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Quote:
Originally Posted by Opus4 View Post
The option gets the time from the EPG server -- the manual & option just say SageTV Server, which is probably confusing, but the help text below it clarifies that it sets the time to the time on the EPG server.

There was a time discrepancy that was fixed today, but it was only around 20 seconds. the clocks on the cable/sat boxes may not be completely accurate either.

Since the EPG time sync only occurs once per day, I would suggest that if you want better time accuracy, install a time utiliy to check more frequently... but realize that stations are not often perfectly on time anyway.

Andy
brilliant - thanks. that clarifies things. I had a little program running for years, Symmtime, but support for it and the servers it grabbed time from has gone bellyup. Do you know if there's a way to force Windows 7 to update with the windows.time servers more frequently? My satellite and cable box are within about two seconds of each other, so I trust they are pretty accurate.

Oh, I imagine if I disable this feature, THEN my SageTV server will get it's time from my Windows 7 install?
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Last edited by tvmaster2; 05-31-2015 at 05:32 PM.
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  #5  
Old 05-31-2015, 05:28 PM
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It seems like we might be splitting hairs talking about something being off by seconds. Would padding the start/end of the program resolve the issue?
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  #6  
Old 05-31-2015, 05:50 PM
Denali Denali is offline
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Quote:
Originally Posted by tvmaster2 View Post
Do you know if there's a way to force Windows 7 to update with the windows.time servers more frequently?
Checkout http://www.analogx.com/contents/down...s/Freeware.htm

I use 1700 Seconds/Update and -10 Seconds Offset
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  #7  
Old 05-31-2015, 07:11 PM
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Quote:
Originally Posted by tvmaster2 View Post
brilliant - thanks. that clarifies things. I had a little program running for years, Symmtime, but support for it and the servers it grabbed time from has gone bellyup. Do you know if there's a way to force Windows 7 to update with the windows.time servers more frequently? My satellite and cable box are within about two seconds of each other, so I trust they are pretty accurate.

Oh, I imagine if I disable this feature, THEN my SageTV server will get it's time from my Windows 7 install?
Realize that Sage gets it's time from your system clock (in the PC) via Windows. What that setting does is tell Sage to update the system clock (once/day). I imagine that if you've got both enabled then both Sage and Windows update the system clock via the internet, and whichever updates last "wins".
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  #8  
Old 06-01-2015, 01:56 AM
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I was gonna suggest to modify the "SpecialPollInterval" registry setting in windows. But according to this article, that won't help. They do have a solution for it though, but it seems to me installing Atomic TimeSync above is easier.
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  #9  
Old 06-01-2015, 02:38 AM
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I've found the best time syncs by running an NTP client and server on my router (pfSense). The router sets its time to an internet NTP pool, and all devices on my network set their time to the router.
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  #10  
Old 06-01-2015, 07:15 AM
nyplayer nyplayer is offline
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Quote:
Originally Posted by Denali View Post
Checkout http://www.analogx.com/contents/down...s/Freeware.htm

I use 1700 Seconds/Update and -10 Seconds Offset
I do something similar ... I run analogx TimeSync on my server and enable it to act as a time server then I Installled analogx timesync on my clients and have it update from the SageServer. I also have an offset.
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  #11  
Old 06-01-2015, 09:28 AM
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Here's my scheduled task that I have running on all computers (whether they run Sage or not). Recordings are almost never off, unless it's Fox and some sort of live sporting event is on beforehand (cursed sports!). Just import that into Task Scheduler and make any other changes you want.

Here's a guide on exactly how the task is configured manually.

Here's the North American pool of NTP servers, in case you want to change which one your computer syncs with (via the standard Windows clock settings). If you're somewhere else, feel free to browse to the region you want to pull from.
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  #12  
Old 06-01-2015, 04:47 PM
waynedunham waynedunham is offline
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Quote:
Originally Posted by Opus4 View Post
... but realize that stations are not often perfectly on time anyway.

Andy
That has to be one of the biggest understatements of all time! (no pun intended)

Thank god for pre and post padding in SageTV or I would NEVER be able to watch an entire program. Depending on the network and probably the last time they synced their clocks programs can start anywhere from 30 seconds before or a minute after the "scheduled" time according to the EPG. And don't even get me started on their liberal interpretation of their end times!
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  #13  
Old 06-01-2015, 06:27 PM
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thanks for all the input and suggestions - with all of this, it shouldn't be hard to find a more reliable timing setup
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  #14  
Old 06-15-2015, 01:13 PM
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Quote:
Originally Posted by nyplayer View Post
I do something similar ... I run analogx TimeSync on my server and enable it to act as a time server then I Installled analogx timesync on my clients and have it update from the SageServer. I also have an offset.
how do you set up this app to relaunch automatically after a reboot? I can only seem to launch it manually....
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  #15  
Old 06-15-2015, 05:10 PM
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Place a shortcut in the StartUp folder.
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Old 06-15-2015, 09:16 PM
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Quote:
Originally Posted by Denali View Post
Place a shortcut in the StartUp folder.

that was simple....
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Old 06-16-2015, 08:48 AM
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Quote:
Originally Posted by Denali View Post
Checkout http://www.analogx.com/contents/down...s/Freeware.htm

I use 1700 Seconds/Update and -10 Seconds Offset
and...under the atomicx "display", there are two readings: Network and local. On my box, at the moment, there is a seven second difference. Why would the local reading be behind? Doesn't Analogx keep the local synced to the network time?

and and... under "Configure", why do you use a negative offset as opposed to a positive one, and do you disable or enable "Local Server"?
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Old 06-16-2015, 09:00 AM
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Quote:
Originally Posted by tvmaster2 View Post
and...under the atomicx "display", there are two readings: Network and local. On my box, at the moment, there is a seven second difference. Why would the local reading be behind? Doesn't Analogx keep the local synced to the network time?
That says that your PC clock has lost 7 seconds (vs network time) since the last time it updated your PC clock.
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Old 06-16-2015, 09:34 AM
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Originally Posted by stanger89 View Post
That says that your PC clock has lost 7 seconds (vs network time) since the last time it updated your PC clock.
right - but I have the update item set to 1700 seconds (1/2 hour), so that's a surprising amount in that time, OR, it's not updating for some reason?
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Old 06-16-2015, 12:23 PM
MattHelm MattHelm is offline
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I had a PC MB in the good old days (pre-Y2K) that I ended up setting to update the time every 15 minutes. Internal clock was always wrong. Dumped that MB shortly after.
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