Warning Message about EPG data - Page 6

Evil_Attorney · #**101** 01-09-2013, 10:07 AM

I just tried to force an EPG update this morning and it's back to saying that the next update is in 0 hours. Sounds like things are having problems again.

gplasky · #**102** 01-09-2013, 11:57 AM

It's broken again.

So I just got my cablecards activated again. When trying to add the EPG to it I use the existing zip code or put in a new one and it acts like it is contacting the server but comes back with no listings to pick from.

Gerry

ptzink · #**103** 01-09-2013, 02:42 PM

I received my very first EPG system warning this afternoon. It looks like I have good data through Jan. 21st before it switches over to "No Data".

stuckless · #**104** 01-09-2013, 02:50 PM

Looks like I'm affected by this as well...

Quote:

The lineup "Bell TV Digital - Canada (East)" no longer exists on the EPG server. Updates to this lineup will no longer occur.

gplasky · #**105** 01-09-2013, 03:01 PM

Quote:

Originally Posted by gplasky

It's broken again.

So I just got my cablecards activated again. When trying to add the EPG to it I use the existing zip code or put in a new one and it acts like it is contacting the server but comes back with no listings to pick from.

Gerry

This appears to be fixed. I added my tuners and all is as well as can be expected. Back in business.

Gerry

Opus4 · #**106** 01-09-2013, 03:16 PM

I'm told this should be fixed again. And, we've been keeping a closer watch to more quickly catch anything in case the servers continue to have issues as they try to catch up from the previous problems.

- Andy

wayner · #**107** 01-09-2013, 03:17 PM

I just got one of these error messages this afternoon - I assume this is related to other EPG server problems in the other threads in this forum?

tvmaster2 · #**108** 01-09-2013, 06:45 PM

same here - but sporadic channels. some with guide data (most) and a few that are "no data"

schumbox · #**109** 01-09-2013, 06:45 PM

I am in the same boat as ptzink, where I received my very first EPG system warning today. I am also out to 5:30 on Jan 21st, and changes to "no data".

Quote:

Originally Posted by ptzink

I received my very first EPG system warning this afternoon. It looks like I have good data through Jan. 21st before it switches over to "No Data".

ttdberg · #**110** 01-09-2013, 07:38 PM

Same issue here. Lots of channels showing "No Data" in random time slots. Next EPG Update in 0 hours...

KJake · #**111** 01-09-2013, 07:54 PM

Chiming in that this has effected my system as well. The whole EPG is 'No Data' for all channels, dates and time slots.

Pretzelboy · #**112** 01-09-2013, 09:03 PM

That had me sweating. I turned on the TV and said, "What the heck is a green dot?" I checked it and then came here. This is the first time I've had a Zap2It availability issue and I've had Sage many, many years.

I just forced a guide update and everything was fine.

Glad it was a temporary thing.

pilotguy7ca · #**113** 01-09-2013, 10:18 PM

My EPG data only goes to the 13th? And adding a new channel gets me "No Data". Starchoice West?

hemicuda · #**114** 01-10-2013, 07:35 AM

WDSI-DT on my OTA lineup only has out to the middle of the 18th, but that's more than it had the last few times I've checked. WDEF-DT updated program details. That's good. Looks like things are getting sorted.

Thanks, Jeff, et al.

ptzink · #**115** 01-10-2013, 08:59 AM

I forced an EPG update this morning and am getting one more day of data than I was getting yesterday. So all seems to be updating fine on my end. As a side note, I do have problems with sporting events (NFL playoff games) not updating with most recent teams. I found a work around to this issue by temporarily disabling the channel and then re-enabling it, but wonder if recent server issues would affect this.

tvmaster2 · #**116** 01-10-2013, 01:05 PM

Quote:

Originally Posted by ptzink

I forced an EPG update this morning and am getting one more day of data than I was getting yesterday. So all seems to be updating fine on my end. As a side note, I do have problems with sporting events (NFL playoff games) not updating with most recent teams. I found a work around to this issue by temporarily disabling the channel and then re-enabling it, but wonder if recent server issues would affect this.

I just read through the manual and couldn't find a reference for "forcing update"
How is that done? I know how to do it one-channel-at-a-time, but how do I do it for the entire channel lineup?
thanks

Dargason · #**117** 01-10-2013, 01:09 PM

You can do it via the webserver, if you have that installed. I'm not sure how to do it from inside SageTV.

gplasky · #**118** 01-10-2013, 03:46 PM

I think removing a channel and then enabling it again kicks it off also.

Gerry

ptzink · #**119** 01-10-2013, 03:49 PM

Quote:

Originally Posted by tvmaster2

I just read through the manual and couldn't find a reference for "forcing update"
How is that done? I know how to do it one-channel-at-a-time, but how do I do it for the entire channel lineup?
thanks

I use the "Sage Web Interface" plugin to refresh the EPG data.

http://forums.sagetv.com/forums/showthread.php?t=48458

schumbox · #**120** 01-10-2013, 05:27 PM

Refreshing the EPG seemed to work.. It updated to the 22nd!

EPG has been VERY stable for many years.. I am glad to see others are still supporting Sage.

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