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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 06-17-2004, 11:07 PM
timpreza timpreza is offline
Sage User
 
Join Date: Apr 2004
Posts: 9
Sage client wont install

I've got a funny installation problem with Sage Client v2. Every time I try to run the installation file I get an error message "Corrupt installation detected, check source media or re-download." I've re-downloaded the client installation file multiple times, and I get the same result every time. For kicks I tried to install on another computer, and the installation worked fine. Any ideas what may be causing this error on one computer, but not another? A forum searched turned up no similar problems. The problem child is a VIA EPIA running windows 2000. I'm stumped.

-Tim
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  #2  
Old 06-17-2004, 11:09 PM
kny3twalker kny3twalker is offline
SageTVaholic
 
Join Date: Feb 2004
Posts: 3,074
yeah you have to install the latest version of java
and also clear the cache on the browse you are using then redownload it

delete the temp files, cookies, history everything to be on the safe side

also I can send it to you if you have msmessenger if that helps
or network a copy to the problem computer from the good download
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  #3  
Old 06-17-2004, 11:14 PM
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Opus4 Opus4 is offline
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Join Date: Sep 2003
Location: NJ
Posts: 19,624
Same downloaded file on that other computer, right?

If your java is not up to date, don't forget to uninstall your current version of java before installing the new one... or you can end up with 2 installations & I had strange things happen in that case.

- Andy
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  #4  
Old 06-18-2004, 11:41 PM
timpreza timpreza is offline
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Join Date: Apr 2004
Posts: 9
Java was indeed the problem. I installed the latest version and the Sage Client installation file worked, no problems. Thanks so much for the help.

-Tim
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