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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 12-03-2012, 07:00 PM
wolverines wolverines is offline
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Join Date: Dec 2008
Location: NJ
Posts: 60
how does one get their license key?

I upgraded to windows 8 from xp and have almost gotten everything back up and running (still dealing with IR blaster issues for the HD PVR) but I can't for the life of me find my original license key. I have the upgrade key to sage 7 and it won't accept that. I tried e-mailing sage support over a week ago and haven't gotten a response. For those that have upgraded in the past, how do you get your license key? Or is there a way to copy something from the old sage install to take care of it? I added a new SSD in the upgrade process and I have access to my entire prior Sage installation. Thanks in advance for the help.
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SageTV 7, Win 8.1, Celeron G1610, 8GB Ram, Hauppauge HVR 2250, HD Homerun Prime, Flexraid server, Plex
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  #2  
Old 12-04-2012, 09:14 AM
can3gxw can3gxw is offline
Sage Advanced User
 
Join Date: Sep 2008
Location: NB, Canada
Posts: 219
Use the official support link. They will send you your key as long as you use the same email address as when you purchased it.

http://www.sagetv.com/request.html
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  #3  
Old 12-06-2012, 06:05 PM
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wbarber69 wbarber69 is offline
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Quote:
Originally Posted by wolverines View Post
I upgraded to windows 8 from xp and have almost gotten everything back up and running (still dealing with IR blaster issues for the HD PVR) but I can't for the life of me find my original license key. I have the upgrade key to sage 7 and it won't accept that. I tried e-mailing sage support over a week ago and haven't gotten a response. For those that have upgraded in the past, how do you get your license key? Or is there a way to copy something from the old sage install to take care of it? I added a new SSD in the upgrade process and I have access to my entire prior Sage installation. Thanks in advance for the help.
check your old emails.

Or you could clone your old drive
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  #4  
Old 12-16-2012, 10:44 PM
mbahr mbahr is offline
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Join Date: Jul 2007
Posts: 38
I have the same issue and wrote them using the link. Never heard back (unless the reply was swallowed by our corporate firewall).

Just wrote again... hoping he is still monitoring the e-mail address....
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