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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #101  
Old 12-05-2012, 05:57 PM
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phelme phelme is offline
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Quote:
Originally Posted by Evil_Attorney View Post
Phelme, I've been having tons of audio problems with my two, original HDPVRs lately, after many, many months of them working perfectly with optical 5.1 sound. By any chance, are you using Directv? I suspect that they are causing my problems, but am not positive (troubleshooting has been a pain).

Was thinking of picking up an HDPVR 2 to see if it could handle these issues any better (especially with the HDMI in).
Quote:
Originally Posted by Evil_Attorney View Post
Thanks. Looking at these posts, it all makes sense now. Not sure how I overlooked this issue before. I'm going to order two up today and hopefully it fixed my issues.
Yep, I'm on DirecTV too. The sync issues only happen with one of my two DirecTV boxes. It's actually an old H20-100 receiver, it still even has the older GUI, which i guess will stay where it is at this point. It's possible it was a software update to that receiver that is causing the sync issues.

When the sync problems started, I went from 5.1 to PCM on optical, the sync errors still occurred and I read somewhere to try analog. Well, I'm doing that and as I said am still having the problem. Maybe I should get a new H24 DTV receiver before dumping that HD-PVR.

I've already swapped out the power supply from back when the video stuttering problems started (a different issue) on that HD-PVR. It seems to have stopped that at least.

Last edited by phelme; 12-05-2012 at 06:06 PM.
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  #102  
Old 12-16-2012, 08:25 PM
redbaron73 redbaron73 is offline
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Quote:
Originally Posted by SHS View Post
I did some researched on that issue with P55 and from look of it the P55 Chipset is well know for have problem with USB
Well if you can I say change out the motherboard to Z77 Motherboard that if system is home build
It has been a while that I have been waiting for a chance to build the new machine. I have a all-from-scratch machine, the only thing that is the same is the power cord, and the configuration files. I copied the sage directory from old machine to new machine, then ran a clean install.

I have connected a single HD-PVR2, and started testing locally. Using the server itself, everything is great. Audio, recordings, etc.

So I thought I was done, and went to the family room with the HD-200 and the problem is still there. Stuttering video, stuttering sound, or smooth video with no sound.

I am using Component + audio for input, just to have bare minimum test.

I then took the .ts file from the server and copied to my laptop, and launched VLC, and it works perfect. So it appears as though the problem is my HD200. I then tested same file with my HD300, and same problem.

So now I am very confused.

My environment is

Java 1.7.0_09
Windows 7 64bit
4GB Ram
Sage v7.1.9.256
Sage STV v7.1.9.11
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  #103  
Old 12-16-2012, 08:26 PM
redbaron73 redbaron73 is offline
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I should mention that my HDHR tuners are working just fine
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  #104  
Old 12-16-2012, 08:47 PM
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Originally Posted by redbaron73 View Post
I should mention that my HDHR tuners are working just fine
Maybe a router/networking issue?
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  #105  
Old 12-16-2012, 08:59 PM
redbaron73 redbaron73 is offline
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no router on the network - all LAN based with Gigabit network.

Does the recording setting make a difference. I have it at best. If this is a network issue, would lowering the recording to "good-h.264" reduce the network load?
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  #106  
Old 12-16-2012, 09:35 PM
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I've had network LAN switches where only one of the ports went bad and others where network performance was simply degraded. You've essentially replaced everything else, so it seems like the last component to check out. At least try swapping ports, if not trying a different switch/router. If your network is fine, lowering the recording quality won't matter on a gigabit network. I can record with 2 HDPVRs and stream a bluray at the same time, all being stored on a NAS.
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  #107  
Old 12-16-2012, 10:02 PM
redbaron73 redbaron73 is offline
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I stripped it down to just a bare network, 1 server, 1 HD300 with a Dell 5448 Switch. New cat 6 cables...same results.

Has to be a configuration issue. Something that I have done twice now wrong, but for the life of me I can't figure it out.
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  #108  
Old 12-16-2012, 10:34 PM
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Evil_Attorney Evil_Attorney is offline
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If you really think it's a configuration issue, make a copy of the sage directory, uninstall Sage, delete all contents of the Sage directory except your wiz.bin, then reinstall and reconfigure. There isn't much to do for configuration except add your tuners. Add one HDPVR first and see if that works. If that doesn't work, the only other thing that you could try is to set xcode_fix_broken_hdpvr_streams to "true" in your sage.properties file. In the past, it has addressed some audio/videos in the past.
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  #109  
Old 12-16-2012, 11:22 PM
redbaron73 redbaron73 is offline
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I am now running just a clean install of SageTV 7, and Java 1.6-U37. No plugins. This seems to now give me a consistent good video quality with no audio from HDPVR. I get audio from my HDHR, and from all my DVD rips.

The files that are recorded actually have audio, and play fine both on the server, and my laptop using VLC.

When watching the HDPVR on the server I get audio.

I also tried launching my SageTV Placeshifter and I can watch the HDHR, but not the HDPVR. So I am wondering if I am missing a codec on the install?
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  #110  
Old 12-17-2012, 09:53 AM
redbaron73 redbaron73 is offline
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**UPDATE**
After tweeking the placeshifter, and forcing to 600KBS, it now works with HDPVR and HDHR. Audio video is good.

So SageTV Client on Server works, and placeshifter works.

The H200/H300 shows great video, but no audio. I am now stuck!
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  #111  
Old 12-17-2012, 10:00 AM
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Sorry I don't have any H200/H300 so I have no idea.
If have no audio have you try skip forward on the video then see if it plays sound?.
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  #112  
Old 12-17-2012, 10:30 AM
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Quote:
Originally Posted by redbaron73 View Post
**UPDATE**
After tweeking the placeshifter, and forcing to 600KBS, it now works with HDPVR and HDHR. Audio video is good.

So SageTV Client on Server works, and placeshifter works.

The H200/H300 shows great video, but no audio. I am now stuck!
Dumb question, but is the HD300/200 volume turned up? Sometimes people forget about that with receivers/TVs.
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  #113  
Old 12-17-2012, 01:48 PM
BobPhoenix BobPhoenix is offline
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Quote:
Originally Posted by redbaron73 View Post
**UPDATE**
After tweeking the placeshifter, and forcing to 600KBS, it now works with HDPVR and HDHR. Audio video is good.

So SageTV Client on Server works, and placeshifter works.


The H200/H300 shows great video, but no audio. I am now stuck!
On your HDPVR2 what input are you recording to?
  1. HDMI
  2. Component with SPDIF for 5.1 audio
  3. Component with RCA for stereo
If you are using HDMI you might try switching to component and either SPDIF or RCA and see if the recordings will playback on your HD200/HD300 extenders.
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  #114  
Old 12-17-2012, 02:46 PM
redbaron73 redbaron73 is offline
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I did check the volume. That has gotten me before.

I have tried with hdmi direct to stb, hdmi spdif with mono price box (same setup as colossus) and component RCA stereo audio.

All produce recordings with audio and none of them play on the hd200/300
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  #115  
Old 12-17-2012, 04:21 PM
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Quote:
Originally Posted by BobPhoenix View Post
On your HDPVR2 what input are you recording to?
  1. HDMI
  2. Component with SPDIF for 5.1 audio
  3. Component with RCA for stereo
If you are using HDMI you might try switching to component and either SPDIF or RCA and see if the recordings will playback on your HD200/HD300 extenders.
BobPhoenix I should point out that the HD-PVR 2 doesn't support SPDIF or any AC3 support at all only Analog RCA, Standard HDMI audio which will be only AAC Audio, My guest is there is some kind of compatible problem with H200/H300 and HD-PVR 2 file.
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  #116  
Old 12-17-2012, 05:00 PM
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RB, is there any way you can make a short test recording that can be downloaded somewhere? I can try to play back the original on my HD300. That would at least confirm the incompatibility issue. Another thing you could try is to pop a recording on a usb drive, then playback on the HD300 in standalone mode.
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  #117  
Old 12-17-2012, 05:21 PM
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Try all the one's on my review here Evil_Attorney
http://www.shspvr.com/reviews/hd_pvr_2/hd_pvr_2.html
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  #118  
Old 12-17-2012, 05:41 PM
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Originally Posted by SHS View Post
Try all the one's on my review here Evil_Attorney
http://www.shspvr.com/reviews/hd_pvr_2/hd_pvr_2.html
The 720p clip played fine on my HD300.
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  #119  
Old 12-17-2012, 05:42 PM
redbaron73 redbaron73 is offline
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I will try the ones in your review as well. Post a response shortly
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  #120  
Old 12-17-2012, 07:40 PM
redbaron73 redbaron73 is offline
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All of the recording files from SHS demo page play fine on the "new system" as well as the "old system".

so I moved the HDPVR files to the "old system" and they work. As a test that should have failed I also copied them to the video import directory of the "new system" and they WORKED!!

So HDPVR tv recordings do not work in the TV recording folder, but move them to the video import folder and they work.

This does not make sense but is 100% reproducible.

I hope this gives someone an AHA moment, because it sure doesn't make sense to me.
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