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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 07-28-2012, 03:22 PM
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rebuild system - now get annoying stuttering on server playback

rebuilt my system with a SSD boot drive. All's well with recordings, however, I now get some annoying stuttering when watching live TV on the server.
Is this likely a driver (either Colossus, or Radeon HD-4200 built-in graphic chip) issue? Is there a good way to trace it? Solution is usually a re-boot.
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  #2  
Old 07-29-2012, 12:47 PM
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Quote:
Originally Posted by tvmaster2 View Post
rebuilt my system with a SSD boot drive. All's well with recordings, however, I now get some annoying stuttering when watching live TV on the server.
Is this likely a driver (either Colossus, or Radeon HD-4200 built-in graphic chip) issue? Is there a good way to trace it? Solution is usually a re-boot.
More information is needed.

Did you rebuild your system because you had problems, or did you rebuild your system to move to an SSD? Or, did you rebuild your system to move to a different system board, memory and CPU? Did the old system have the stuttering problem?

If the old system did not have the problem, you could take a full image of the old computer or old boot/programs drive. Then apply the image to the SSD or new hardware. You can migrate to different hardware with Acronis True Image with the plus pack option.

After migrating to different hardware, you may need to check the devices and drivers on the new hardware.

Are you using a MVP? If you use an MVP, you will get stuttering if you are playing back non-meg2 files. The files have to transcode into mpeg2 on-the-fly. If the CPU does not have enough processing power, then you will have stuttering.

Dave
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  #3  
Old 07-29-2012, 05:23 PM
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Quote:
Originally Posted by davephan View Post
More information is needed.

Did you rebuild your system because you had problems, or did you rebuild your system to move to an SSD? Or, did you rebuild your system to move to a different system board, memory and CPU? Did the old system have the stuttering problem?

If the old system did not have the problem, you could take a full image of the old computer or old boot/programs drive. Then apply the image to the SSD or new hardware. You can migrate to different hardware with Acronis True Image with the plus pack option.

After migrating to different hardware, you may need to check the devices and drivers on the new hardware.

Are you using a MVP? If you use an MVP, you will get stuttering if you are playing back non-meg2 files. The files have to transcode into mpeg2 on-the-fly. If the CPU does not have enough processing power, then you will have stuttering.

Dave
I couldn't get truimage to work at all - tried it to no avail - likely since the original drive was larger than the new, SSD drive (even though the original partition was smaller). So I junked that and did a rebuild. The only things that are different are the ATI drivers, likely Java is updated, and the Colossus / HDPVR drivers may be more recent. Re-booting always fixes the problem. Everything else is the same - aka decoders/encoders in use, etc. MVP? Even my recording dirs are the same. The only other thing that would be different are the tweaks I did to the previous installs Sage properties file.
Also, the original install is still intact on a different drive, and I can still boot into it if I choose. From all that - to me, I suspect a driver problem - I can't see why changing the boot drive to a SSD drive would cause stuttering.
When I change channels, for example, it usually takes anywhere from five to twenty seconds for the live feed to stop stuttering. Sometimes I have to pause live video, and then hit play, which usually causes stuttering to stop.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #4  
Old 07-29-2012, 07:35 PM
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If it's a new rebuild and new install of Windows V7.

I would do the registry setting to FFFFFFF of network throttling and also disable autotuning.
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  #5  
Old 07-30-2012, 01:01 AM
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If it's a new rebuild and new install of Windows V7.

I would do the registry setting to FFFFFFF of network throttling and also disable autotuning.
that sounds interesting. can you tell me where those two changes are made, exactly?
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Old 07-30-2012, 02:38 AM
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Quote:
Originally Posted by tvmaster2 View Post
I couldn't get truimage to work at all - tried it to no avail - likely since the original drive was larger than the new, SSD drive (even though the original partition was smaller). So I junked that and did a rebuild.
You should be able to do a partition image and recover it with a partition image recovery. I'm not sure if Acronis True Image will do partition images. I haven't tried partition imaging in about 15 years. I never partition the boot/programs drive. I always use a smaller physical drive for the programs/boot drive. At work, I use smaller logical drives within a RAID set. Both methods result in reliable recoveries. Another reason not to partition the boot/programs drive is to avoid usage contention between a boot/programs partition and a storage partition on the same physical drive. The disk caching should also go on a different physical drive too.

How much memory do you have? A long time ago, I had less than a gig memory back when I used Windows XP. My SageTV computer was continuously caching memory to disk because the 'normal' memory consumption was about a gig almost all the time. The memory bottleneck was causing the SageTV computer to choke. I added memory to fix the problem back then. I have 3 gigs memory now using Windows 7 64-bit and the normal memory consumption stays just under 2 gigs.

Acronis has another feature called "Clone Disk". Have you tried using that? You might be able to clone the partition onto a full disk and re-size. I don't do much re-sizing at home, but sometimes I do re-sizing at work either larger or smaller with Symantec System Recovery Server Edition, formerly Backup Exec System Recover, formerly Symantec Live State.

My main point is it is much easier and quicker to recover back to a "known good" state with an image than to try to manually fix problems within Windows or do scratch system rebuilds. I used to fix problems that way about 20 years ago before imaging software existed.

Dave
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  #7  
Old 07-30-2012, 07:09 AM
nyplayer nyplayer is offline
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Originally Posted by tvmaster2 View Post
that sounds interesting. can you tell me where those two changes are made, exactly?

Even though some say Vista they also apply to windows 7
http://support.microsoft.com/kb/948066
http://www.sysprobs.com/windows-7-network-slow
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Last edited by nyplayer; 07-30-2012 at 07:24 AM.
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  #8  
Old 07-30-2012, 09:43 PM
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Quote:
Originally Posted by davephan View Post
You should be able to do a partition image and recover it with a partition image recovery. I'm not sure if Acronis True Image will do partition images. I haven't tried partition imaging in about 15 years. I never partition the boot/programs drive. I always use a smaller physical drive for the programs/boot drive. At work, I use smaller logical drives within a RAID set. Both methods result in reliable recoveries. Another reason not to partition the boot/programs drive is to avoid usage contention between a boot/programs partition and a storage partition on the same physical drive. The disk caching should also go on a different physical drive too.

How much memory do you have? A long time ago, I had less than a gig memory back when I used Windows XP. My SageTV computer was continuously caching memory to disk because the 'normal' memory consumption was about a gig almost all the time. The memory bottleneck was causing the SageTV computer to choke. I added memory to fix the problem back then. I have 3 gigs memory now using Windows 7 64-bit and the normal memory consumption stays just under 2 gigs.

Acronis has another feature called "Clone Disk". Have you tried using that? You might be able to clone the partition onto a full disk and re-size. I don't do much re-sizing at home, but sometimes I do re-sizing at work either larger or smaller with Symantec System Recovery Server Edition, formerly Backup Exec System Recover, formerly Symantec Live State.

My main point is it is much easier and quicker to recover back to a "known good" state with an image than to try to manually fix problems within Windows or do scratch system rebuilds. I used to fix problems that way about 20 years ago before imaging software existed.

Dave
trust me, I would have preferred to clone-and-go, but I just couldn't get it to work (and I have cloned boot drives before). Windows voodoo. I'm sure I have a driver that is acting up somewhere, I just don't know which one.
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Sage 9 server = Gigabyte AMD quad-core - 4 gigs - integrated ATI HD4200 chipset - SSD boot, Hitachi Deskstar show drives. HD-PVR - Colossus - Win7 32 bit. HD200/300’s networked. HDHomerun tuner. "If you've given up on Weird Al, you've given up on life" - Homer Simpson
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  #9  
Old 07-31-2012, 01:52 AM
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Quote:
HD-PVR - Colossus
This combo is your problem.
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  #10  
Old 07-31-2012, 08:17 AM
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Originally Posted by korben_dallas View Post
This combo is your problem.
weirdly, that wasn't a problem on my previous installation
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