Can't figure out error message

[lucasbuck]

I've been having a bunch of problems with my art not loading since I switched to the new beta and updated all my plugins. I've started getting a system message every time Sage starts and I'm wondering if it might have something to do with it.
'Phoenix Error - Error in VFS File:.\STVs\Phoenix\vfs\vfs.xml; Failed to find class instance for factory for sagex.phoenix.vfs.sources.PlaylistSourceFactory'
I've tried uninstalling and reinstalling my BMT and Phoenix plugs several times but no luck. I can't even figure out what would cleanly reinstall that .xml file. (I tried copying it out of the folder, reinstalling the plugins, but none replaced that file. Where does it even come from?)
Anyone have any ideas what is causing that message and hopefully how to fix it? And would it have anything to do with fanart not appearing? Thanks for any help!

[stuckless]

Originally Posted by lucasbuck

I've been having a bunch of problems with my art not loading since I switched to the new beta and updated all my plugins. I've started getting a system message every time Sage starts and I'm wondering if it might have something to do with it.
'Phoenix Error - Error in VFS File:.\STVs\Phoenix\vfs\vfs.xml; Failed to find class instance for factory for sagex.phoenix.vfs.sources.PlaylistSourceFactory'
I've tried uninstalling and reinstalling my BMT and Phoenix plugs several times but no luck. I can't even figure out what would cleanly reinstall that .xml file. (I tried copying it out of the folder, reinstalling the plugins, but none replaced that file. Where does it even come from?)
Anyone have any ideas what is causing that message and hopefully how to fix it? And would it have anything to do with fanart not appearing? Thanks for any help!

While that error doesn't have anything specifically to do with fanart, the fact that you getting it may indicate that your jars are not correct. Make sure that you have the latest phoenix-core and phoenix-api installed, since that class was defined in there from many versions back. Either phoenix-api.jar does not exist in the jars area, OR, somehow sagetv is extracting the wrong version of phoenix-api.jar.

If you cannot resolve this, then i'd do the following.
1. Remove BMT
2. Remove phoenix-core
3. Remove pheonix-api (may require that you remove other plugins as well that dependon on phoenix api)
4. restart sagetv
5. Check the JARs folder and delete any jars that start with phoenix-api.jar (ie, there maybe some jars likes, phoenix.jar.81, etc, remove them).
6. Install BMT (it will force install phoenix-core and phoenix api automatically)
7. Restart SageTV server

This should resolve the issue.

[lucasbuck]

I had to go through the steps, but that fixed the message. Thanks much!

[stuckless]

Originally Posted by lucasbuck

I had to go through the steps, but that fixed the message. Thanks much!

Glad it worked.