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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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  #1  
Old 05-23-2011, 08:39 PM
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acrowe acrowe is offline
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HD300 Powers Off when connecting

I just started having this problem with my HD300 that's been running fine for a long time.

When it boots up it shows the splash, then starts to autoconnect. As soon as it kicks in to connect to the server the HD300 shuts off (red LED).

I power it back on and same thing.

The box itself is fine so I upgraded to the latest firmware (20101007-0) to see if that helped, but no luck.

We did have a couple of power blips tonight and the server rebooted. However it's still working fine for placeshifter clients.

I did see this post:
http://forums.sagetv.com/forums/showthread.php?t=48318

However in my case even a hard power reset doesn't help.

I'm running Sage 7.0.23.246 on the server side. I'd upgrade it to latest too, but shows are recording

Any thoughts?
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  #2  
Old 05-23-2011, 08:49 PM
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acrowe acrowe is offline
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Tried a simple config reload but no luck.

Next step is to try and reload the firmware I guess...
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  #3  
Old 05-23-2011, 10:12 PM
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acrowe acrowe is offline
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Shows are done recording finally...

I upgraded Sage to the latest Beta (7.1.7) and the HD300 to the latest beta firmware.

Still no dice...
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  #4  
Old 05-23-2011, 10:28 PM
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Firmware reload from the service menu didn't help. Off to the official support to see what they have to say

I'll let everyone know what I find, jut in case someone else runs into this issue...
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  #5  
Old 05-25-2011, 07:15 PM
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Looks like it was a bad client properties file!

Thanks to sage support for pointing me at the right place!
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  #6  
Old 06-11-2011, 09:29 AM
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I am having the exact same problem. What was the fix?
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