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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.) |
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#1
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Sorry if this has already been answered but I've looked and couldn't find it anywhere. I am tring sageTV and have it installed, got my EPG using the XMLTV plug-in but for the life of me couldn't get any pictures.
I have the General Instruments cable box and a Hauppauge PVR-350 in my setup. I use Win2K and it tunes to Cable-4 using SnapStream BeyondTV it's channel 14. Tried both on SageTV ( 4 and 14 and all I got was static ![]() Any help for a poor noob like me ?? |
#2
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First your hardware setup:
You have your cable box set to output on RF channel 4 correct, and the cable box is connected to your 350 with coax. Correct? I think what you need to do is go through the Source Setup again, pick TV Tuner as the input, "Use external Cable or Satellite to tune channel", then it should ask you what channel to use. |
#3
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#4
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sage does not scan for channels
it uses the guide data to tune channels or uses RCA/Svideo/ a static channel like 3 or 4 according to your cable box sorry forgot the "not" no wonder you are confused Last edited by kny3twalker; 05-22-2004 at 10:50 PM. |
#5
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#6
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I understand what you are saying but sage does not do that it simply tunes channels based off the guide info
try hooking up an antenna and tell sage to get guide data for local air broadcast in your area and it will work fine |
#7
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Where are you located (roughly)? It could be Sage tuning to channel 4 on a different system.
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#8
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usually you can only set cable/DSS boxes to channel 3 or 4 just like a VCR
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#9
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The fact that he's can see his cable box's signal with WinTV2000 and BTV means it not a signel issue. As a test, I quickly hooked up a coax cable and setup a new source. I started the setup wizard:
1) Selected "Add New Source" 2) Selected the correct card(I have more than one, but you no mind) 3) Selcted the input that that ended in "Capture TV Tuner" 4) Selected "Don't Configure Tuning"(simplest way for me to test, if you use a serial cable or IR blaster it's different) 5) Entered in "4" in the popup dialog for "Enter the RF Channel..." and pressed "enter", 6) Selected "Do not use Programming guide Data with this source" (again simpler for me test, you could chose to use data and the setup your XMLTV or Sage Service if inside the US) This leaves me with the new* source(coax wire from cable box) mapped to channel 1 for Sage. You can remap it to another channel like 14, but see if this works first. 7) Select "Done with Channel Setup" 8) Select "Complete Setup" 9) Go to the "Main Menu"(press "Home" key) 10) Select "LiveTV Guide" 11) Navigate the guide to highlight channel 1(or 14 if you remapped it) at current time(it'll say "No Data" if you didn't setup a guide source) 12) Press "enter" and you should see the cable TV signal from you cable box. Notice I did a simple setup without guide data and any control over the cable box by Sage. This was just to make the directions shorter. If these work then you can remap and add guide data. Or even delete the source and readd it with the proper settings you want. *You can look at my attach pic to see what it looks like at this point, but it won't really show you much. Just what I've already said about having a new source mapped to SageTV channel 1 and that source is using the TV Tuner capture tuned to channel 4.
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"Between you and me, my name's irrelevant." ![]() Last edited by justme; 05-23-2004 at 04:32 AM. |
#10
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Thanks guys ... tried your suggestions and here are the results :
As suggested by justme Channel 3 ![]() Channel 4 ![]() Just for the heck of it, I also tried ![]() I get a bunch of channels ( 150+ ) only one has pictures ( channel 3 ) and it's in black and white ![]() and here's a screenshot from BTV ![]() Is it because where I am is using PAL and SageTV defaults to NTSC or something ?? |
#11
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Best of luck and see you in a while. ![]()
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"Between you and me, my name's irrelevant." ![]() Last edited by justme; 05-23-2004 at 08:28 AM. |
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#13
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OK, like I said, I'm no expert with non NTSC systems. But since no pal users have stepped up yet, I'll give it a shot in the dark try...
Looking around the forum, a similiar issue has come up before. It may or may not be the same cause. However one thing to check is your Windows settings for country/region. As the others above posted, SageTV doesn't actually tune channels, it uses the standard frequency tables from windows. These are stored in your registry and should work fine for most countries as long as you set your region correctly. If for some reason you can't set Windows to the correct region. Or the tables at slightly off for your area then Sage will not be able to tune the channel correctly since the frequency data is wrong. From what you've described this seems likely. Either wrong region or tables slightly off. The grey channel is common for a frequency tuning that is slightly off. However there is a fix for this. You can use the corrrect frequency settings detected by WinTV2000. You can then edit the registry to place the correct settings in the table. Sage should then tune the channel fine. In your case you should only need to edit channel 3 or 4. A user called eurojojo developed a app for dealing with this issue in Europe. But I'm assuming it should work for other areas as well. Here's the link to his tool FreqCopy. I found this info in this SageTV thread. So in short, sort of... First check to make sure Windows is set to the correct region. A search of the SageTV International Forum revealed several users who had issues that were resolved by setting the country/region correctly. Secondly if #1 is correct or you can't reasonably change it. Then use a tool like eurojojo's FreqCopy. Or you can do it manually using Neilm's method(goes to a snapstream guide but don't worry). I took this link from the SageTV thread I linked to above. I hope this is what is going on, as I'm at the end of my knowledge in this area. Sorry. If you one of these doesn't work and no one else posts. Don't hesitate to contact the official Frey Support team. If you pay for software you're entitled to it, so use it, is my philosophy. ![]() Best of Luck. ![]()
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"Between you and me, my name's irrelevant." ![]() Last edited by justme; 05-24-2004 at 02:15 AM. |
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#15
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Whew .... Thanks man
![]() ![]() ![]() ![]() ![]() Thanks again .. I'll write up some docs so if you have others from sunny singapore shows up with the same dumb questions, you can point them my way ![]() Next steps is to hide the overscan, load the XMLTV and make my PC IR linc to work ( I understand I need HERemote for that ). Though my 2 cents, it's just too damn hard to expect a user to hack into the registry to make it work ![]() Once again .. appreciate your time to assist me ... great service amigo |
#16
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Very very glad to hear it.
![]() ![]() So it was the frequency tables being off then, huh? Anyway can't wait to see your docs with some help for future users. ![]() ![]() *Should be some link on their home website. I'd have to look but it's bedtime for me again. ![]() Enjoy sunny Singapore. ![]() /justme |
#17
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skateni,
Be sure to submit a bug report. Most Sage users are in the US/Europe so there proabaly hasn't been a lot of testing done in Singapore (you're the first I've noticed). If you can tell them the exact problem and solution that would probably be a big help. Glad to hear you have it working. |
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#19
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you should submit though because they can put a fix in for regions they know of having issues
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#20
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As promised, here are the docs I created for your users that coming from where I come from. Any comments, criticisms or small dollar bills are welcome
![]() SageTV Setup For Singapore And I will submit a bug report didn't realise they need so much info ![]()
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SageTV Newbie http://www.htpc-gear.com |
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