HD300 HD audio popping

[White94Cobra]

I'm having an issue where I get intermittent popping over the speakers when watching a ripped Blu-Ray with HD audio. It only happens with HD audio, and only once every 5-10 minutes or so, but is extremely loud and startling.

The HD300 is connected via HDMI to my Marantz receiver. My PS3 and XBox 360 (with HD-DVD) are also connected via HDMI to the same receiver, and do not exhibit the same popping noise. The Blu-Ray's are direct rips from owned copies, using the main movie M2TS file.

Has anyone else experienced this?

[kkelley929]

Have you had any luck with this? My popping and cracking happens every few seconds or so.

I am starting to think that the files associated with decoding and rendering are corrupt but have no idea as to how to troubleshoot that.

I did send my HD 300 log files to support and will share what they find with that.

Thx!

[Nelbert]

Sounds like it could be a hdmi compatibility/driver issue with the marantz/denon brands and the HD300. I've got a denon receiver so I'll see what I can do about getting hold of a vid with hd audio.

If both the marantz and denon are post 2002 when they merged there's a high probably have the same hdmi input circuits in them. They certainly share chipsets and layout designs between the 2 brands and have done for many years since the merger.

[kkelley929]

Support is asking me to return BOTH HD300s as they are showing the same issue. I wonder if they had a manufacturing issue or have changed something since the first run.

WhiteCobra, did you ever get your situation resolved...

[White94Cobra]

I haven't had a chance to watch any movies on Sage recently. I'm off work next week so I'm sure we will watch a bunch of movies. If the issue continues I'll open a ticket with support.

Thanks!

[kkelley929]

White94Cobra, On your remote try hitting "video out" until you get 1080i and see if that helps. On another thread, someone was having issues with DTS-MA audio problems at 1080p and that worked for them.

I changed my Video Out to 1080i and audio is great now... Support wanted me to send back both my HD300s but it surely looks to be a firmware issue now.