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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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  #1  
Old 09-15-2010, 12:38 PM
jsin jsin is offline
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I don't get 1080p with HD300, only 1080p24???

Yesterday I replaced my 2 HD200s with 2 HD300s. (Just as an aside, I swapped the power supply, ethernet cable, and the HDMI cable with the ones that came with the HD300s.)

When I set the HD300s to do "1080p", my TV reports "No Signal", which is odd - "1080p24" works fine. This happens on both of my TVs which are Samsung LN40A630 and LN37A550 (both couple years old).

I haven't spent too much time on this (yet), but the very first thing I noticed is that picture quality is much inferior when compared to HD200, while I watch HDTV (Recorded or Live) shows at 1080p24. Yes, I have the "Native Resolution Switching" disabled, because I abhor the 3 second pauses that occur during the switching. Using 1080i instead of 1080p24 produces watchable picture quality, but I don't get why I can't get my TV & HD300 to work with 1080p. (I haven't tried to watch DVDs, Blu-Rays, MP4, MKVs, yet)

Some one pass me a clue?
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  #2  
Old 09-15-2010, 01:03 PM
PLUCKYHD PLUCKYHD is offline
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Quote:
Originally Posted by jsin View Post

I haven't spent too much time on this (yet), but the very first thing I noticed is that picture quality is much inferior when compared to HD200, while I watch HDTV (Recorded or Live) shows at 1080p24. Yes, I have the "Native Resolution Switching" disabled, because I abhor the 3 second pauses that occur during the switching. Using 1080i instead of 1080p24 produces watchable picture quality, but I don't get why I can't get my TV & HD300 to work with 1080p. (I haven't tried to watch DVDs, Blu-Rays, MP4, MKVs, yet)

Some one pass me a clue?
Normal tv is going to look horrible @ 24fps don't know why you would be surprised by that. TV is not broadcast in 24fps. That mode is only meant for blur rays and such that the stream is available in 24fps. I would never expect 24fps to look good on recorded tv.

I can't help with the 1080p I am guessing your tv doesn't support it or the extender is not synching with it.
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  #3  
Old 09-15-2010, 01:35 PM
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Fuzzy Fuzzy is offline
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1080p60 is not really a common format, so I wouldn't be surprised if your set couldn't do it.
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  #4  
Old 09-15-2010, 01:53 PM
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Is 1080p60 what the 1080p option in Sage actually translates to?
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  #5  
Old 09-15-2010, 07:01 PM
jsin jsin is offline
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I did some more testing and found that:

On my Samsung LN40A630 TV, I was able to get 1080p using the HDMI cable included with the HD300, but every now and then (from few seconds to few minutes), it would lose sync and has to re-sync. There doesn't seem to be any pattern on when it has to re-sync - it's just annoying since the TV screen goes blank every time it does that.

On my Samsung LN37A550 TV, it plainly will not connect at 1080p (but it will work OK with 1080p@24).

In both cases, I solved the problem by replacing the HDMI cables included with the HD300s with the HDMI cables I used before with my HD200s. Now both HD300s can connect reliably at 1080p, as well as 1080i, 1080p@24, 720p, and 480p.

So, the HDMI cables that came with the HD300s are not "compatible" with the 2-year old Samsung TVs that I have - if anyone has a similar problem, they should try using a different HDMI cables. (BTW, I do not know if my working HDMI cables are the ones that came with my HD200s, the ones that came with my HD100s, or the ones I purchased from 3rd party such as Amazon).

I hope this information is helpful to any one who purchases HD300s in the future.
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  #6  
Old 09-15-2010, 07:04 PM
jsin jsin is offline
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Quote:
Originally Posted by Fuzzy View Post
1080p60 is not really a common format, so I wouldn't be surprised if your set couldn't do it.
I set my HD200s to start at 1080p, and my TV tells me that I'm using 1920x1080@60Hz. Why wouldn't the HD300s do the same?

:-)

Quote:
Originally Posted by bialio View Post
Is 1080p60 what the 1080p option in Sage actually translates to?
Well, *I* think so. (But I'm not an expert on these things)
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  #7  
Old 09-15-2010, 07:06 PM
PLUCKYHD PLUCKYHD is offline
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Sounds like the hd300 had some dud hdmi cables. There really isn't such a thing as incompatible cables with a certain tv that I am aware of. I would definately at least let sagetv know.
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  #8  
Old 09-15-2010, 07:16 PM
jsin jsin is offline
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Quote:
Originally Posted by PLUCKYHD View Post
Sounds like the hd300 had some dud hdmi cables. There really isn't such a thing as incompatible cables with a certain tv that I am aware of. I would definately at least let sagetv know.
Obviously there *is* a compatibility problem with the HDMI cables. :-)

I will let SageTV know - thanks for that suggestion.
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  #9  
Old 09-15-2010, 07:23 PM
APorter APorter is offline
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PluckyHD is correct that the HDMI cables you received are bad. It has nothing to do with the cables not being compatible with your Samsung tv. Did you try and see if the cables work on anything else (receiver, computer monitor)?
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  #10  
Old 09-15-2010, 07:37 PM
jsin jsin is offline
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Quote:
Originally Posted by APorter View Post
PluckyHD is correct that the HDMI cables you received are bad. It has nothing to do with the cables not being compatible with your Samsung tv. Did you try and see if the cables work on anything else (receiver, computer monitor)?
No - I suppose I could try using these cables on something else but I don't know what that would tell me. These cables obviously work fine with my TV and HD300s except at 1080p (I suppose it might work fine at 1080p with HD200s or my PS3 or anything else for that matter - but who cares). Since I've already fixed my problem, I don't wish to spend any more time on this; I have lots of spare HDMI cables I can use.
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  #11  
Old 09-15-2010, 08:28 PM
thatdude90210 thatdude90210 is offline
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That's weird. I guess I'm seeing this too. I just received my hd300 today and when connected to my Samsung Ln46A650, I had a "mode not supported" displayed on my tv when I selected 1080p, that's also with the stock HDMI cable.

I unplugged the power of the hd300 and it went back to 720x480 something and I was able to selected 1080i ok. I swapped the stock hdmi cable out for a monoprice cable and now I'm getting 1080p just fine.
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  #12  
Old 09-15-2010, 08:31 PM
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stanger89 stanger89 is offline
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Quote:
Originally Posted by PLUCKYHD View Post
Sounds like the hd300 had some dud hdmi cables. There really isn't such a thing as incompatible cables with a certain tv that I am aware of. I would definately at least let sagetv know.
Quote:
Originally Posted by jsin View Post
Obviously there *is* a compatibility problem with the HDMI cables. :-)
What there are, are cables, transmitters and receivers of differing qualities that must work together as a system and may or may not meet the threshold of "working".
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  #13  
Old 09-15-2010, 08:39 PM
jsin jsin is offline
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Quote:
Originally Posted by stanger89 View Post
What there are, are cables, transmitters and receivers of differing qualities that must work together as a system and may or may not meet the threshold of "working".
Yes, I'm thinking the new HD300s come with HDMI cables that aren't necessarily "good" or "working" or "compatible" with some of the old TV sets, such as mine.

Just something to keep in mind for people who are just starting to receive their HD300s (and have some what older TV sets) in the next few days.

I'm quite happy with the HD300s now.
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  #14  
Old 09-16-2010, 02:15 AM
impro impro is offline
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1080p60 does not work on my panna plasma as well.
Shows a crooked pink zoomed image for half a second and then goes black.


Quote:
Originally Posted by jsin View Post
Yes, I'm thinking the new HD300s come with HDMI cables that aren't necessarily "good" or "working" or "compatible" with some of the old TV sets, such as mine.

Just something to keep in mind for people who are just starting to receive their HD300s (and have some what older TV sets) in the next few days.

I'm quite happy with the HD300s now.
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  #15  
Old 09-16-2010, 05:41 AM
starfire starfire is offline
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There are different types of HDMI cables:-

http://www.hdmi.org/learningcenter/faq.aspx#49

http://www.hdmi.org/learningcenter/kb.aspx?c=7#50

so maybe the Sage one's are "Standard" and with some kit this causes issues?
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  #16  
Old 09-17-2010, 05:46 PM
dibs dibs is offline
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I wanted to chime in and throw my observations about 1080p@60 and why I DON'T think it is the HDMI cable. I replaced my HD200 in the family room with an HD300 and put the 200 in the bedroom. I have all the cables except the power the same.

When I select 1080p@60 for the resolution like I have always done, I get little white line flickering artifacts all over my Sammy plasma. It works, but something ain't right. I switched back to 1080i and it seems to work fine. The HDMI cable that came with the 300 works fine in 1080p@60 mode on my 200 in the bedroom. mmmm.....
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  #17  
Old 09-17-2010, 06:58 PM
PLUCKYHD PLUCKYHD is offline
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Quote:
Originally Posted by dibs View Post
I wanted to chime in and throw my observations about 1080p@60 and why I DON'T think it is the HDMI cable. I replaced my HD200 in the family room with an HD300 and put the 200 in the bedroom. I have all the cables except the power the same.

When I select 1080p@60 for the resolution like I have always done, I get little white line flickering artifacts all over my Sammy plasma. It works, but something ain't right. I switched back to 1080i and it seems to work fine. The HDMI cable that came with the 300 works fine in 1080p@60 mode on my 200 in the bedroom. mmmm.....
The flickering using is a bad or something wrong with the hdmi cable.
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  #18  
Old 09-17-2010, 06:59 PM
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Fuzzy Fuzzy is offline
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Yeah, could very well be a signal strength issue on the HD300 HDMI driver, so with some cables it may not work as well as the HD200. Just speculation though, as I don't use extenders.. ;-)
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  #19  
Old 09-17-2010, 07:07 PM
PLUCKYHD PLUCKYHD is offline
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Quote:
Originally Posted by Fuzzy View Post
Yeah, could very well be a signal strength issue on the HD300 HDMI driver, so with some cables it may not work as well as the HD200. Just speculation though, as I don't use extenders.. ;-)
I haven't had any issues at all but I only have 1080p on my projector. Most of the blu rays of course are native 24fps but the ones that aren't have worked fine without issues. Of course I only use a small 1' cable for that connection direct to a hdmi 1.3 receiver.
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  #20  
Old 09-18-2010, 10:30 AM
appelm appelm is offline
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Quote:
Originally Posted by dibs View Post
I wanted to chime in and throw my observations about 1080p@60 and why I DON'T think it is the HDMI cable. I replaced my HD200 in the family room with an HD300 and put the 200 in the bedroom. I have all the cables except the power the same.

When I select 1080p@60 for the resolution like I have always done, I get little white line flickering artifacts all over my Sammy plasma. It works, but something ain't right. I switched back to 1080i and it seems to work fine. The HDMI cable that came with the 300 works fine in 1080p@60 mode on my 200 in the bedroom. mmmm.....
I'm seeing the flickering artifacts too at 1080p on my pana vt25. Going to try a different HDMI cable and see what happens.
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