Plugin :: PlayON for v7

[jdamore]

This is a key plugin for anyone with basic cable or users (like me) who only use OTA for television! LOVE IT! GREAT WAY TO BRING MORE CONTENT TO A SAGE SYSTEM!

I'm new to Playon so I apologize if this is a noob comment but, when I go a little deeper into the playon menu, I see the word "null" in the page title. (ie:Online>Playon>Netflix) The page title in the top left says "Netflix Page null"

Edit: oh is the "null" supposed to be the page number...?

[Halstead]

Originally Posted by Peter_h

I had the same problem today with the "The External Feed Was Empty. It is a playon issue. Once, I uninstalled and reinstalled Playon the issue was fixed.

Although, I'm still having playback issues but that also looks to be a playon issue and tech support is working on it.

The server can see PlayOn locally just fine via the SageTV 7 plugin, but I get the same error described above on my Win 7 x64 client.

The previous plugin worked fine (before it was called PlayOn) and I can see PlayOn fine through UPnP inspector.

I've run all of the recommended troubleshooting steps, including building the cashe (substituting /Program Files (x64) of course) and even uninstalling/reinstalling PlayOn on the server.

Log file attached.

[evilpenguin]

Originally Posted by jdamore

I'm new to Playon so I apologize if this is a noob comment but, when I go a little deeper into the playon menu, I see the word "null" in the page title. (ie:Online>Playon>Netflix) The page title in the top left says "Netflix Page null"

Yeah, I just noticed that today too, definitely a bug. Its not hurting anything but i'll definitely try and put find a fix. Glad you're enjoying the plugin

[SWKerr]

Originally Posted by SWKerr

Been using Boxee but am trying Playon again. (Have full license)

Problems with Playon plugin on SageTV Client. (only)

Installed on the SageTV Server v7 and all works well. Netflix and Hulu
Client machine does not have Playon. (Don't think I need it)
It will work fine on the XBOX360

I have a new build on Win7-32 with pretty much just SageTV. It will very quickly come back with "The External Feed Was Empty"

No .cache file found
Attached log.

Any ideas?

Went backed and looked at this again today. Ran the command line UPnPBrowser.exe and was able to generate a "UPnPBrowser.PlayOn (KERR_DESK).cache" file. I can only assume I did something stupid before.
I can still not get the client to work. Still reports back very quickly with "The External Feed Was Empty"

I tried this on the PC in the kitchen which is also running the SageTV7 Client. I was able to get that one working fine. At this point the Xbox360 and the Sage Client on Win7-64 works fine.

Something I noticed was a "UPnPBrowser.64bitOut" file in the offending machines SageOnlineServicesEXEs directory. This machine is Win7-32 and the server is Win7-64. Could there be a problem with a 32 bit client connecting to a 64 bit server?

I am attaching the new log file which appears to have really run this time.

[evilpenguin]

I added a new debugging step to Symptom #1 for when you are getting .cache files but still not seeing videos, give it a shot and post the new logfile.

[SWKerr]

Originally Posted by evilpenguin

I added a new debugging step to Symptom #1 for when you are getting .cache files but still not seeing videos, give it a shot and post the new logfile.

Ran the updated troubleshoot script and am attaching the log file.

Thanks for helping with this!

[Brent94Z]

I'm not sure if you did anything different other than the Fox/ABC thing but I went in and out of the plugin several times last night and I'm no longer seeing the problem I had before (on two different systems) where my computer's speed would go down to a crawl. If you didn't do anything that should have fixed this for me, hopefully whatever was wrong with my setup stays fixed. LOL

One other odd thing I've noticed that I don't see where it has been brought up is that the top 4 movies when viewing my Netflix queue never have the cover art. I think this happened once when view Hulu as well but it was more than 4. Seems like it varies with Hulu but is consistent with Netflix. Not a big deal, just wanted to let you know

[evilpenguin]

Originally Posted by SWKerr

Ran the updated troubleshoot script and am attaching the log file.

Thanks for helping with this!

Looks like everything is working fine, according to the log it can see/commuincate with PlayON without issues.

Can you go through the SageTV GUI, navigate to Online->PlayON, then post the new log?

[evilpenguin]

Originally Posted by Brent94Z

I'm not sure if you did anything different other than the Fox/ABC thing but I went in and out of the plugin several times last night and I'm no longer seeing the problem I had before (on two different systems) where my computer's speed would go down to a crawl. If you didn't do anything that should have fixed this for me, hopefully whatever was wrong with my setup stays fixed. LOL

Odd, well as long as its fixed

Originally Posted by Brent94Z

One other odd thing I've noticed that I don't see where it has been brought up is that the top 4 movies when viewing my Netflix queue never have the cover art. I think this happened once when view Hulu as well but it was more than 4. Seems like it varies with Hulu but is consistent with Netflix. Not a big deal, just wanted to let you know

Folders in PlayON (i.e when you click it it brings up a new list of content rather than playing a video) don't have cover art attached to them, only actual videos do. In Hulu I can fake it sometimes and guess the right cover art, but not for Netflix.

[Brent94Z]

Originally Posted by evilpenguin

Folders in PlayON (i.e when you click it it brings up a new list of content rather than playing a video) don't have cover art attached to them, only actual videos do. In Hulu I can fake it sometimes and guess the right cover art, but not for Netflix.

I think it is something different than that. I attached some screen shots.

In file 1, that is my Watch Instantly Queue. The top 4 have no DVD cover art. I have 90+ movies in this queue and everyone after the first 4, the cover art is filled.

This is the same even for the New Arrivals. In file 2, look where the scroll bar is on the right. All above it have no cover art. All below do and you can see where it starts in the attachment. Same goes for file 3 but on different set.

It seems like this is only happening on the first sets of videos in each grouping. I said before I thought that it happened in Hulu but I'm pretty sure I was incorrect on that... Hulu is not doing this... only Netflix.

Thanks!

[evilpenguin]

Nope, all of the items without cover art are folders, check out the folder icon next to their title. Some of them are TV shows and the folders contain the actual videos, but some of them are movies that for some reason PlayON has decided to place in a folder rather than just displaying the movie.

[jdamore]

How can I adjust the font size in the online videos?

Both the title and descriptions are to large. Isn't it supposed to reduce to the "minimum font size" when there's more text than real estate?

[evilpenguin]

Originally Posted by jdamore

How can I adjust the font size in the online videos?

Both the title and descriptions are to large. Isn't it supposed to reduce to the "minimum font size" when there's more text than real estate?

You'll have to take that up with Sage, this plug-in just tricks Sage's Online Menu to display PlayON content.

[mzup]

OK EP New issue
I click on a channel and it downloads the list. It shows all the programs available. If I let it sit there on the screen for a few seconds, they dissappear and screen says no videos were found. If I'm quick I can select a show then select an episode and then play it.

Any ideas?

[evilpenguin]

Originally Posted by mzup

OK EP New issue
I click on a channel and it downloads the list. It shows all the programs available. If I let it sit there on the screen for a few seconds, they dissappear and screen says no videos were found. If I'm quick I can select a show then select an episode and then play it.

Any ideas?

Your setup looks seriously messed up, did you try and do any customizations? Are you selecting the channel at the main menu like in the screen shots in the first post? Did you install the plug-in through the Plug-in Manager in v7? Why is UPnP2Podcast being called at all?

[SWKerr]

Originally Posted by evilpenguin

Looks like everything is working fine, according to the log it can see/commuincate with PlayON without issues.

Can you go through the SageTV GUI, navigate to Online->PlayON, then post the new log?

Not really sure I know what you want here. Going into Sage TV and Navigating to the PlayOn menu item gives me the same "The External Feed Was Empty" message. That in itself does not update or, if I delete the existing, generate a new log file.

I did an uninstall of the plugin and reinstalled it. (It does not appear to delete the files with the uninstall.) I uninstalled it again and then deleted the files and it would appear to install but no files would show up in the "SageOnlineServicesEXEs" directory. The behavior of the GUI with no files was the same as when they were there, a quick "The External Feed Was Empty" message.

I did a full uninstall of the Sage Client and deleted the directory. Installed Sage again and added the plugin. Same result.

Not sure what to try next but think this has something to do with the 32bit Win7 install since the working boxes are both 64bit. I could do a OS reinstall if you are out of ideas.

[evilpenguin]

Can you try again and post your SageTV\sagetv_0.txt log, you'll probably need to zip it up? I want to see how Sage is trying to call UPnPBrowser.exe.

Edit: I think I know what's happening, the call i'm using on the client to get the working directory must be returning the servers working directory which has the Program Files (x86) folder which doesn't exit on the client. Try this command on the client to make a symlink for Program Files (x64) to Program Files, I bet it'll start working.

mklink /D "C:\Program Files (x64)" "C:\Program Files"

[SWKerr]

Originally Posted by evilpenguin

Can you try again and post your SageTV\sagetv_0.txt log, you'll probably need to zip it up? I want to see how Sage is trying to call UPnPBrowser.exe.

Edit: I think I know what's happening, the call i'm using on the client to get the working directory must be returning the servers working directory which has the Program Files (x86) folder which doesn't exit on the client. Try this command on the client to make a symlink for Program Files (x64) to Program Files, I bet it'll start working.

mklink /D "C:\Program Files (x64)" "C:\Program Files"

I had not used that command before is does seem to create a virtual path in file manger that is x64 based but it does not fix the problem.

I set debug_logging=true in the properties file and ran through the menu to get the error. I am pasted in the offending line. You appear to be correct about it using the x64 path.

I think this is the line you are looking for==>
EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of ExecuteProcessReturnOutput of java.io.IOException: Cannot run program "C:\Program Files (x86)\SageTV\SageTV\SageOnlineServicesEXEs\UPnPBrowser.exe": CreateProcess error=2, The system cannot find the file specified for:ExecuteProcessReturnOutput(FeedEXE,FeedParamList,null,true,false)

[mzup]

Originally Posted by evilpenguin

Your setup looks seriously messed up, did you try and do any customizations? Are you selecting the channel at the main menu like in the screen shots in the first post? Did you install the plug-in through the Plug-in Manager in v7? Why is UPnP2Podcast being called at all?

LOL Yea I'm pretty messed up. As far as sage and playon goes I did install thru plugin manager. I haven't done any customizations since way back when this first came out in 6.6. I am going thru main menu to select the channel. And I don't know why upnp2podcast is being called, I was hoping you can answer this.
I can delete whatever needs/can be deleted and start over just tell me what if that will help.

[evilpenguin]

Bah, try

mklink /D "C:\Program Files (x86)" "C:\Program Files"