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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 03-13-2010, 02:13 PM
hijakk hijakk is offline
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Join Date: Mar 2010
Posts: 3
Newbie setup question - 2250, Win7 x64

Hi all,
I'm trying the trial of Sage and am trying to set up my 2250 with the analog and digital tuner functions going. I am running a new install of Windows 7 x64 pro, and using Cox digital cable.

I'm able to set up the two tuners analog functions just fine, but I saw on another post here that you just go back in after the analog setup, and the digital options will be there?

When I go to Setup>Setup Video Sources, I see the two "Hauppauge WinTV-7164 Analog Capture TV Tuner" sources I've set up.

After this, I go to "Add new source" and see only the same "Hauppauge WinTV-7164 Analog Capture" sources. When I click on one of them and get into the setup wizard, I try selecting "Digital TV Tuner", it sits there with "Loading Preview. Please Wait...". If I proceed selecting use tuner to tune cable tv>use the first EPG option>Cable or Satellite>Use my Zip Code>Use Cox Communications Digital, it downloads the channel lineup just fine, but fails to detect any signal when it scans over the input.

I'm just trying to figure out where I went wrong?

Edit: I saw something about restarting the SageTV service between the analog and digital setups, which I tried with no luck.

Edit x2: If it means anything, I know digital functionality is there and... functional, since it works in Windows Media Center. Also I am using driver version 7.6.27.27323

Last edited by hijakk; 03-13-2010 at 02:17 PM.
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  #2  
Old 03-13-2010, 05:20 PM
texneus texneus is offline
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Join Date: Nov 2009
Location: DFW
Posts: 279
You won't like my answer, but here it is regardless. I had a Vista View 1N1e which is a bit of an obscure VISX based capture card with no windows 7 drivers, although Windows loaded it's default driver and it seemed to be fine. Regardless, I had the exact same issue you are describing. I never did much to try and make it work, I just concluded it wasn't compatible with Windows 7 and moved on. I would have thought anything relatively recent from Hauppauge would be fine though. Are you using Windows or Hauppauge drivers?
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  #3  
Old 03-13-2010, 09:14 PM
hijakk hijakk is offline
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Quote:
Originally Posted by texneus View Post
You won't like my answer, but here it is regardless. I had a Vista View 1N1e which is a bit of an obscure VISX based capture card with no windows 7 drivers, although Windows loaded it's default driver and it seemed to be fine. Regardless, I had the exact same issue you are describing. I never did much to try and make it work, I just concluded it wasn't compatible with Windows 7 and moved on. I would have thought anything relatively recent from Hauppauge would be fine though. Are you using Windows or Hauppauge drivers?
Aw, that's a shame. I'm using the Hauppauge drivers.
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  #4  
Old 03-14-2010, 12:24 PM
SWKerr SWKerr is offline
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Join Date: Jun 2008
Posts: 1,178
Have you hooked up the cable to a HDTV and made sure it will scan the clear QAM channels?

If you are reasonably close to a TV tower I would hook up a cheap antenna and try to scan the OTA signal the same way and see if you get anything.
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  #5  
Old 03-14-2010, 12:57 PM
tyke tyke is offline
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Join Date: Feb 2010
Location: MN
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I am using that card (along with a 950q) in my 7 x64 machine. I setup my digital side first on all 3 tuners then go back and setup the analog side. Same drivers you report. I have done it this way 3+ times as this was my first SageTV setup and I kept tweaking it before putting into production. It is working well!!!
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  #6  
Old 03-14-2010, 01:00 PM
hijakk hijakk is offline
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Join Date: Mar 2010
Posts: 3
I tried a full system reboot after the analog setup and it seems to be working now with the setup procedure I described before. It looks like a bunch of my channels are encrypted, though, sadly.

Edit:
Actually, this is pretty weird - all of the digital channels are mismapped. I don't know if I'm motivated enough to try to figure it all out and remap them properly. The analog channels seem fine, though.

Last edited by hijakk; 03-14-2010 at 01:14 PM.
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