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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 12-20-2009, 01:44 PM
will will is offline
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Question Hauppauge 2250 Digital/Analog Crashing System

I have recently installed the HVR-2250 into my Windows 2003 server that is running latest version of SageTV. I am accessing the server through an HD200.

The server is locking up and then restarting when using the HVR-2250. I have reinstalled the drivers and everything appears to be working. I believe the problem is caused when switching from a digital tuner to analog tuner. For example, I noticed the server would crash if I jumped from an analog live tv station to a digital live tv station or if the server was recording something in HD and then used the same tuner to record a different station in analog. This problem didn't occur every time but appears to be the only consistent variable (switching between tuners) that exists with every crash.

I have configured SageTV to only use one tuner as digital and one as analog (instead of allowing both tuners to function as digital/analog tuner). The server hasn't crashed yet but I have only been running this configuration for a few hours.

Has anyone experienced a similar problem or have any advice on how to fix this?

Thanks for the help in advance.

Update: I found the fix to my problem, I posted my explanation here. I didn't have to pull RAM from my system, the fix was to disable PAE in W2K03.

Last edited by will; 12-28-2009 at 02:26 PM. Reason: solution found
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  #2  
Old 12-20-2009, 03:51 PM
bsquarewi bsquarewi is offline
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How much RAM do you have? I have a 2250 in my Windows Home Server (basically Server 2003) and I was getting BSOD's regularly. I did have 4GB RAM and I pulled one stick to cut it down to 2GB and have been rock solid with no BSOD's ever since.
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Server Hardware: GIGABYTE GA-EP45-UD3R, Intel E8400 3.0GHz CPU, 2GB RAM, 1xHVR2250
12TB Server Storage: 4x750GB Segate7200, 2x2TB WD, 2x1.5TB WD, 1x1TB WD, 1x1TB Samsung
Server Software: WHS PP3 OS, SageTV v7.0.23, PlayOn
Clients: HD300, HD200
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  #3  
Old 12-20-2009, 03:57 PM
will will is offline
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Quote:
Originally Posted by bsquarewi View Post
How much RAM do you have? I have a 2250 in my Windows Home Server (basically Server 2003) and I was getting BSOD's regularly. I did have 4GB RAM and I pulled one stick to cut it down to 2GB and have been rock solid with no BSOD's ever since.
I am running 4GB. Did you try Memtest86 on your RAM before pulling it?
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  #4  
Old 12-20-2009, 07:41 PM
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heffe2001 heffe2001 is offline
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Quote:
Originally Posted by bsquarewi View Post
How much RAM do you have? I have a 2250 in my Windows Home Server (basically Server 2003) and I was getting BSOD's regularly. I did have 4GB RAM and I pulled one stick to cut it down to 2GB and have been rock solid with no BSOD's ever since.
The newer cards (2250), don't have the 4gb barrier, only the older cards. I'm using mine (x2 of them) on a WHS machine with 4g of memory and don't have problems. I'm not using the latest drivers tho, they tended to lock my machine up tighter than dicks hatband whenever you tried to use the cards...

I'm using the drivers from the original CD btw.
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  #5  
Old 12-20-2009, 09:24 PM
skyfox skyfox is offline
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My Windows Home Server also locks up then reboots with the 2200 (Australian version).

I've tried about 6 different versions of the driver to try find a stable release without luck so far. (Including the CD version). Running both tuners in digital and system has 4GB of RAM (not memtested yet, but it's not a bad idea. Will do that)

Can someone with a stable version please upload for me (and others)?
(I'm happy to host the file if someone provides it!)
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  #6  
Old 12-21-2009, 07:05 AM
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ChaOConnor ChaOConnor is offline
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This is something I posted the other day to help some others w/ 2250 troubles, it worked for both of them. If you're at your wits end, give it a shot. I hope it helps!

If you don't mind re-installing your 2250, let's try this:
- Go into Sage, remove both capture devices. Shut down Sage (shut down the service if you're running that too.)
- Run HCWCLEAR found here.
- Reboot your machine and when the detect new hardware screen comes up, cancel out of it.
- Run the driver install from above (located here)
- Go back into Sage (the service will be running already because you rebooted) and re-add the Tuners in this order:
-- Device #1 - Analog
-- Device #1 - Digital
- Break here and verify you're getting digital channels. If so, repeat w/ Device #2.

- Cha
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Capture: HDHomerun Prime, HDHomerun x 2
Software: Sage Server 7.1.9 on Windows 7 (Virtualized in ESXi)
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  #7  
Old 12-21-2009, 05:27 PM
will will is offline
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I just logged onto my server and it crashed last night at 2:40 AM, same error code.

I am running the WinTV-HVR-2250 (8891) drivers from 11/19/2009 version 7.6.27.27323. Is anyone else having problems with system crashes?

Currently I have two tuners setup, one as analog and one as digital. I am going to try setting both up as only digital and see if that fixes the crashing.
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  #8  
Old 12-21-2009, 11:14 PM
skyfox skyfox is offline
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Thanks for the advice.
I've updated the drivers and we'll see how it goes!

Thanks again.
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  #9  
Old 12-22-2009, 08:25 AM
bsquarewi bsquarewi is offline
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Quote:
Originally Posted by will View Post
I am running 4GB. Did you try Memtest86 on your RAM before pulling it?
Yep, ran a RAM check program (not Memtest86, but some other one, just Memtest I think it was). For me, my WHS had been happily up and running with 4GB for a year with no issues what-so-ever. I even had the 2250 sitting in the PCI-e slot, just not being used at all. I didn't get around to installing Sage until this Fall and started having problems with BSOD's immediately. I tried various driver versions (currently on 27323), swapping PCI-e slots, pulling other PCI cards and nothing worked. What did work for me was to pull 2GB of RAM out. I understand that some are saying the 4GB issue was for older cards and 4GB should be fine, but for me anyhow, that's what fixed my crashes. Perhaps it's a MB vs. RAM vs. Driver issue for me. Dunno. I just know that my Sage system is rock solid now.
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Server Hardware: GIGABYTE GA-EP45-UD3R, Intel E8400 3.0GHz CPU, 2GB RAM, 1xHVR2250
12TB Server Storage: 4x750GB Segate7200, 2x2TB WD, 2x1.5TB WD, 1x1TB WD, 1x1TB Samsung
Server Software: WHS PP3 OS, SageTV v7.0.23, PlayOn
Clients: HD300, HD200
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  #10  
Old 12-22-2009, 04:53 PM
skyfox skyfox is offline
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Driver update made no difference at all.

Will try with 2GB instead.
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  #11  
Old 12-22-2009, 07:15 PM
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ChaOConnor ChaOConnor is offline
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Give the 2GB a try... that's a damn shame though, I'm running 4GB fine w/o any problems. I wonder if there is an issue w/ the manufacturing date of some of the 2250s or something like that?
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Server: AMD Phenom II X6 1090T 3.2GHz, ASRock 890FX Deluxe4 890FX, PNY Optima 8GB DDR3 1333
Media Storage: Rosewill RSV-S4-X 4 Bay Enclosure w/ 4 x 3TB via unRAID
Capture: HDHomerun Prime, HDHomerun x 2
Software: Sage Server 7.1.9 on Windows 7 (Virtualized in ESXi)
Clients: i3-2105, ASRock Z68 Pro3-M, 4GB DDR3 1600, 64GB SATA III (OS), 2TB WD Green (Recording), PNY GT 430 // 2 x HD-300
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  #12  
Old 12-22-2009, 07:47 PM
skyfox skyfox is offline
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Nope. 2GB made no difference.

Not a big surprise considering the Windows crash report says it's a driver issue.
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  #13  
Old 12-22-2009, 07:56 PM
skyfox skyfox is offline
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Found this interesting bit of information;
http://www.xpmediacentre.com.au/comm...-resolved.html

And this;
http://www.newmagic.com.au/support/H...a_Drivers.html
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  #14  
Old 12-23-2009, 08:20 AM
will will is offline
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I am starting to wonder if the problem is with watching Live TV only?

I haven't noticed any BSODs when recording just when watching Live TV or scanning for channels. If that is the case then I can I live with that, I only purchased the HVR-2250 to record ABC, NBC, CBS, and FOX in HD.

I will setup HD-PVRs for my Live TV watching.

Skyfox, when have you noticed your crashes?
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  #15  
Old 12-23-2009, 07:34 PM
gdrider77 gdrider77 is offline
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I had the same issues. tried all kinds of things, and was about to give up. I was running 4gigs memory. I pulled 2 gigs, and problem solved. Seems to be working perfect, just got it all fixed today, so not sure 100%, but i would bet thats it, as i have been trying different things for about 2 weeks. I have also tried every other Hauppauge card sold, and they all did the same thing with 4 gigs of memory.

Also, make sure you use default STV when setting up the tuner.

Heres the post i had about it.

http://forums.sage.tv/forums/showthread.php?t=46017

Good luck!
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