Random channel changes

[aedgington]

Running Sage 5.04 server + 3 clients -- haven't seen anything compelling enough to update to v6

One of my clients randomly changes channels when watching live TV. Any ideas?

Always Tune: False
Video on Menus: If Active

Windows XP
latest Java
GeForce 9800 (BFG)
Streamzap remote

[Opus4]

It sounds like you may be getting stray input somehow. You could try setting debug_input_events=true in your properties file to see what might be causing the channel change in the debug log.

- Andy

[aedgington]

Cool, turned it on. It's done it a couple of times tonight during the football game so I should get some data.

[aedgington]

OK, I got it, and even noted the time of a change... now... what do I look for?

[Opus4]

Look for an input event in the log before the channel change. Do you have a wireless keyboard & mouse sending erroneous input? Do you have a cat chasing the mouse?

- Andy

[MitchSchaft]

Mine is doing the same thing. Fresh install of the latest version. I'll check back with logs.

[aedgington]

i have no idea what i'm looking at, but this is right when a change occured...


Mon 10/12 20:40:48.755 Stopping the playback graph.
Mon 10/12 20:40:48.873 VF digital TV playback detected: false
Mon 10/12 20:40:48.873 VIDEOFRAME Needs to do A FULL SWITCH on the file due to ENCODING CHANGE
Mon 10/12 20:40:48.873 Tearing down playback graph
Mon 10/12 20:40:48.873 NATIVE Deallocating the CPlayerData object
Mon 10/12 20:40:48.876 VMR9 rendering done VRAM free=765460480
Mon 10/12 20:40:48.989 NATIVE Finished destroying the playback graph
Mon 10/12 20:40:48.989 VideoFrame creating new media player for file:MediaFile[id=3041228 A[2980695,2980670,"Greek",10093@1012.20:00,60] host=SAGE encodedBy=Hauppauge WinTV PVR PCI II Capture #6 DVD Standard Play F:\Recordings\Greek-TheDorkKnight-2980695-0.mpg, Seg0[Mon 10/12 20:40:47.444-Wed 12/31 18:00:00.000]]
Mon 10/12 20:40:48.990 VF processing job VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=3041228 A[2980695,2980670,"Greek",10093@1012.20:00,60] host=SAGE encodedBy=Hauppauge WinTV PVR PCI II Capture #6 DVD Standard Play F:\Recordings\Greek-TheDorkKnight-2980695-0.mpg, Seg0[Mon 10/12 20:40:47.444-Wed 12/31 18:00:00.000]] ifn=null] nPlayin=false
Mon 10/12 20:40:48.990 VF network encoder playback detected: false
Mon 10/12 20:40:49.010 VF processing on UI Thread VFJob[LoadMF r=0.0 t=0 file=MediaFile[id=3041228 A[2980695,2980670,"Greek",10093@1012.20:00,60] host=SAGE encodedBy=Hauppauge WinTV PVR PCI II Capture #6 DVD Standard Play F:\Recordings\Greek-TheDorkKnight-2980695-0.mpg, Seg0[Mon 10/12 20:40:47.444-Wed 12/31 18:00:00.000]] ifn=null]
Mon 10/12 20:40:49.010 VF file=MediaFile[id=3041228 A[2980695,2980670,"Greek",10093@1012.20:00,60] host=SAGE encodedBy=Hauppauge WinTV PVR PCI II Capture #6 DVD Standard Play F:\Recordings\Greek-TheDorkKnight-2980695-0.mpg, Seg0[Mon 10/12 20:40:47.444-Wed 12/31 18:00:00.000]] targetTime = Mon 10/12 20:40:47.444
Mon 10/12 20:40:49.010 VideoFrame.timeSelected(Mon 10/12 20:40:47.444, true) currFile=MediaFile[id=3041228 A[2980695,2980670,"Greek",10093@1012.20:00,60] host=SAGE encodedBy=Hauppauge WinTV PVR PCI II Capture #6 DVD Standard Play F:\Recordings\Greek-TheDorkKnight-2980695-0.mpg, Seg0[Mon 10/12 20:40:47.444-Wed 12/31 18:00:00.000]]
Mon 10/12 20:40:49.011 DShowPlayer setVideoRendererFilter0({51B4ABF3-748F-4E3B-A276-C828330E926A}) called
Mon 10/12 20:40:49.178 Setting up VMR9 deinterlacing
Mon 10/12 20:40:49.178 Curr Mix Prefs=0x1015
Mon 10/12 20:40:49.179 Set to 0x2015, hr=0x0, New Mix Prefs=0x2015
Mon 10/12 20:40:49.179 DShowPlayer setVideoDecoderFilter0(InterVideo Video Decoder) called
Mon 10/12 20:40:49.192 DShowPlayer setAudioDecoderFilter0(AC3Filter) called
Mon 10/12 20:40:49.204 DShowPlayer setTimeshift=1 buffer=0

[aedgington]

Any ideas or am i supposed to submit a service request?

[Opus4]

The few lines from the log posted above are like a photo of the barn after the horse has run out. You need to see who opened the door -- check the log before the channel changed to see if it has any indication of receiving an event that could cause the channel to change. If you don't see anything, attach the entire log to a post -- zip it if it is large. It has to be the log from the client that is in use.

- Andy

[aedgington]

ok, here you go... there was a unprompted switch at 8:41 (by the client clock on the overlay) from NFL to Geeks (or something like that)

[Opus4]

Did you set debug_input_events=true in your client's properties file?

Unless I'm reading the log wrong, it looks like there are a bunch of channel changes. Were you flipping through channels? Doing any sort of input?

- Andy

[aedgington]

OK, set and logging, i'll upload a new file. For some reason I missed that switch on that first log

[MitchSchaft]

Guys, my channel changing was caused by my mouse scroll button

[aedgington]

That's definitely not my problem. I've been looking at the mess of logs, and I'm going to try a few things first. I thought it might be my Leapfrog remote jumper deal, but it's not... so I'm going to swap clients and see what happens. I want to see if it's some sort of environmental interference before I go all digging and tweaking.

[aedgington]

Update:

Looks like it may not be Sage at all. I swapped clients and had the same issue, so now I'm swapping Streamzap receivers to see if that's the problem.

gah! forgot to turn logging off

thanks for the help Opus!