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| SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here. |
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#1
04-30-2003, 06:28 PM
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Cancellation logic?
In my excitement, I purchased the SageTV software and service before I realized that there was no service in my area. Upon cancelling the service via PayPal, I noticed that my access code was immediately deactivated.
After one pays $5 for a month of service, shouldn't one get one full month of service? As a side note, please try to provide service in Austin, TX 78717 as soon as possible! Thank you. 
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#2
05-01-2003, 08:06 AM
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I apologize for the cancellation issue, we'll look into it on our end to see what happened. I'm also sending you a Private Message to address it.
As an option for Austin, there are some external EPG plugins you could look into. Go to page two of this post for more information: http://www.freytechnologies.com/foru...s=&threadid=43 Keep in mind that these are unsupported by us so you'll have to contact the original developer or use the forums to post questions.
__________________
Dan Kardatzke, Co-Founder SageTV, LLC
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