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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 01-25-2009, 02:21 PM
Steve52 Steve52 is offline
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HI Speed USB Device
Anyone get this error message after installing the HD PVR?

"HI Speed USB Device Attached To Non-HI speed HUB"?

This message showed up the next day after installing the HD PVR, and it was the first time I had ever seen the message.

I think all of the USB ports on my server are 2.0. I have the HD PVR attached to one of the main UBS ports attached to the motherboard in the rear of the server. I also made sure to attach it to one nothing else was attached to.
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  #2  
Old 01-25-2009, 02:47 PM
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gplasky gplasky is offline
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That message is telling you that your server doesn't have USB 2.0 ports.

Gerry
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  #3  
Old 01-25-2009, 03:06 PM
Steve52 Steve52 is offline
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Quote:
Originally Posted by gplasky View Post
That message is telling you that your server doesn't have USB 2.0 ports.

Gerry
You would think, but my server motherboard is a Gigabyte M55plus-S3G. The owners manual says that all the USB ports are "USB 2.0/1.1".
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  #4  
Old 01-25-2009, 04:22 PM
paulbeers paulbeers is offline
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Are the USB drivers loaded correctly? What OS? At least Windows XP SP1 right?
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  #5  
Old 01-25-2009, 04:36 PM
Steve52 Steve52 is offline
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Windows XP Pro SP3 with all updates. Again, this just started after installing the HD PVR. I checked the server a few minutes ago and the message was there again.
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  #6  
Old 01-25-2009, 04:47 PM
bhyman1 bhyman1 is offline
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Check the BIOS to see if the USB ports are set to allow USB 2.0 speeds.
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  #7  
Old 01-25-2009, 06:07 PM
Steve52 Steve52 is offline
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Thanks! good idea.
Sage is in heavy use today so I can't take it down and load the BIOS screen, but I did go thru the manual and I cannot find any setting which would allow the BIOS to either disable or enable USB 2.0 vs 1.1. I just updated the BIOS on Friday and I don't remember any such setting after the upgrade either.

Is there some way that windows can restrict USB ports to 1.1 speed?
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  #8  
Old 01-25-2009, 06:44 PM
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GKusnick GKusnick is offline
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If you have a USB flash stick or external disk, try plugging that into the port in question. If it's really a port speed issue, you should get a similar message. If you don't, that would tend to indicate it's an HD-PVR hardware or driver issue.
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  #9  
Old 01-25-2009, 07:27 PM
Steve52 Steve52 is offline
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Attaching a USB flash drive does not cause the message to be displayed.

I think it has to do with the HD PVR. I remember a week or two ago seeing someone that was having trouble with their HD PVR post that they were getting this same message, but neither a cause or solution was posted.

When I went to my sage server a few minutes ago to try the usb flash drive and turned on my monitor the same USB message was there again.
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