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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 01-05-2009, 11:15 PM
vexhold's Avatar
vexhold vexhold is offline
Sage Aficionado
 
Join Date: Mar 2008
Location: Hastings, MN
Posts: 353
Sage Crashing

Just rescently did a full reinstall of both the OS and SageTV and now I have funny issue.

Randomly, when I either press STOP to end a video (in .vob format) or press PLAY to start a video (also in .vob format), sage just closes and I see windows.

If I start Sage up again the video plays fine

Last edited by vexhold; 01-05-2009 at 11:19 PM.
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  #2  
Old 01-06-2009, 06:57 AM
Opus4's Avatar
Opus4 Opus4 is offline
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Join Date: Sep 2003
Location: NJ
Posts: 19,624
What version of SageTV is this?

Make sure you are running a default setup w/o any customizations and enable debug logging.

- Andy
__________________
SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #3  
Old 01-06-2009, 09:29 PM
rswoods rswoods is offline
Sage Advanced User
 
Join Date: Oct 2008
Posts: 90
Not sure if this will help you at all...

I was having a similar issue right after I installed Sage a month or so ago. I would click 'play' or 'stop' and occasionally Sage would crash and close. There was nothing in Windows event viewer. This would probably happen once every day or two. I went into Setup/Detailed/Video-audio and turned off 'Uses DXVA hardware acceleration' and the problem went away. Sage has not crashed since. I am aware that this probably points to a video card driver issue, but I am running the latest drivers I could find. With DXVA disabled, the video still plays very smoothly and the temp of the GPU is way down. A downside is that if I watch a HD show at the PC, CPU usage is 25% or so, but since I usually watch stuff at the TV through an extender, this is not an issue for me. Sage has been 100% reliable since I disabled DXVA.

Good luck.

Athlon DualCore 6000, 2G ram, NVidia GeForce 7300 GT, Win2K3
Sage6.5.5, Java 1.6.0_11, HDHomeRun, HD200 Extender

Last edited by rswoods; 01-06-2009 at 09:33 PM.
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