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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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Old 08-20-2008, 10:17 PM
jmccarter jmccarter is offline
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Question sage not working on new second user account

Hello, (I apologize if there is a thread for this somewhere in here... I didn't see it if there is),

I have been running Sage TV for a couple years now and I love it! However, I just set up two user icons on my windows xp PC. My daughter is now old enough to have her own "section" on the computer. However, Sage TV works fine on my side (the administrator account) but I get the following error on her side of the computer:"There was a capture error in playback. (Error -3,0x80070005):There was a problem accessing the file system for capture."

I suppose Sage picked the administrator to work on and not my daughter's account...is there a way to set it up so both can access sage? I know it wont be possible for both to access at the same time.

thank you,

John

Last edited by jmccarter; 08-20-2008 at 10:18 PM. Reason: hear to here
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Old 08-21-2008, 01:27 AM
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GKusnick GKusnick is offline
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0x80070005 is Access Denied. Your daughter's account apparently does not have permission to create files in the SageTV recording directory. You could add her to the permissions list for that directory. However a better solution would be to run Sage in service mode, and set the service to log in as an administrator. That way Sage will always be running and ready to record regardless of who's logged or even if nobody is logged in.
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