Harmony Remote device to control STX-HD100

[starfire]

Hi All,

I have a Harmony 885 Remote Control that I want to use to control my HD100.

So, I went into setup and chose add device, Video Recorder, PVR then under manufacturer chose SageTV and model typed in HD100 and it found STX-HD100 which I thought would be ideal...
The problem is, this doesn't appear to work, half the time the key presses are not recognised eg. you have to press down twice for it to move once etc.

Before I end up reprogramming every button is there another device in the harmony database that people use OK, and if so, could you advise how to add it as above?

Thanks!

[QueOnda]

I just got a HD100 and have an 890. I didn't try the default, I actually reprogrammed all the buttons. I'm in the process up updating my remote to see if it works.

[Opus4]

There is info in this sticky you could check out:
Information Resources for Remotes, Receivers, and IR Blasters

- Andy

[othy]

The sticky that Andy posted has everything you need. Codes are already available in the Harmony software, so you don't have to manually set them all.

Tim

[MrD]

Do not use the set top box Sage device (it has wrong / incomplete codes)

Use the Media Center PC device (discrete power, etc. all buttons work)

[starfire]

Hi Andy, Tim, MrD

Thanks for your replies, I guess I must have missed that post with those details - I did do quite a few searches, honest guv

I will try that one tonight and see how I get on.

Cheers.

[starfire]

Hmm, this really hasn't helped much, still the same issue.

But more interestingly, I also get the same problem with the supplied Sage remote - it misses some of the key presses. If I sit right in front of the extender and use the remote ie. about 5-15cm away it works fine, but from my armchair I must say its poor and some of the time the IR indicator on the STB just doesn't light at all.

I presume these new extenders with the different button layout than the original have the fixed IR panel issue?!

I've checked for ui_rc_mappings for the client and only have two entries for ff and rew which I put there myself (via GUI) as I wanted skip feature. Interestingly when I check what command is linked to what via the GUI there does seem to be a big list of commands for each key, is that normal?

Thanks.

[gplasky]

Try blowing away the hd extenders property file and then try the Sage remote again. Once that works the Harmony should.

Gerry

[Opus4]

Originally Posted by starfire

But more interestingly, I also get the same problem with the supplied Sage remote - it misses some of the key presses. If I sit right in front of the extender and use the remote ie. about 5-15cm away it works fine, but from my armchair I must say its poor and some of the time the IR indicator on the STB just doesn't light at all.

I presume these new extenders with the different button layout than the original have the fixed IR panel issue?!

Yes, they should. Be sure to try new batteries, or if you have one laying around, try a Hauppauge remote & see what happens with it.

I've checked for ui_rc_mappings for the client and only have two entries for ff and rew which I put there myself (via GUI) as I wanted skip feature. Interestingly when I check what command is linked to what via the GUI there does seem to be a big list of commands for each key, is that normal?

The extender's properties file won't have any ui/rc_mappings/<command> properties unless you remap some command(s).

But, if the server's sage.properties file has ui/rc_mappings/<command> properties lines, then they could be overriding the actual defaults for the remote button assignments on the extender. If you need to reset them, you would want to try removing those lines in sage.properties.

- Andy

[starfire]

Originally Posted by Opus4

Yes, they should. Be sure to try new batteries, or if you have one laying around, try a Hauppauge remote & see what happens with it.

The extender's properties file won't have any ui/rc_mappings/<command> properties unless you remap some command(s).

But, if the server's sage.properties file has ui/rc_mappings/<command> properties lines, then they could be overriding the actual defaults for the remote button assignments on the extender. If you need to reset them, you would want to try removing those lines in sage.properties.

- Andy

I will try new batteries and a Hauppauge remote when back home tonight.

I have checked both sage.properties and sageclient.properties (I run in service mode) and neither of these have any ui/rc_mappings entries, so the only two I have are in the extender's properties file. As I say, when you go into Detailed setup -> Commands -> Show SageTV commands linked to Infrared/Keystroke for most of the commands there is a corresponding screen full of linked IR/keystroke entries - is that normal?

[Opus4]

Originally Posted by starfire

As I say, when you go into Detailed setup -> Commands -> Show SageTV commands linked to Infrared/Keystroke for most of the commands there is a corresponding screen full of linked IR/keystroke entries - is that normal?

Yes, it is normal to have the default assignments listed for each command.

- Andy

[QueOnda]

I'm having issue with the 890. Sometimes when I press down, up, left or right, fwd, bkwd, the screen jumps 2 or 3 spaces. When I try the default HD100 remote I don't have that issue. I think it might have to do with some repeat, delay settings on the remote.

Is there a published hex code list with delay settings for the HD100 remote???

[starfire]

Originally Posted by Opus4

Yes, it is normal to have the default assignments listed for each command.

- Andy

OK cheers.

[starfire]

Originally Posted by QueOnda

I'm having issue with the 890. Sometimes when I press down, up, left or right, fwd, bkwd, the screen jumps 2 or 3 spaces. When I try the default HD100 remote I don't have that issue. I think it might have to do with some repeat, delay settings on the remote.

Is there a published hex code list with delay settings for the HD100 remote???

The logitech software should help you sort that out, just click on my remote is not controlling my device correctly (not in front of it at the moment so unsure of exact option) and follow through the wizard, it has options for remote is responding too much/too little etc.

Or, phone up logitech tech. support they are very good.

But, if you choose the right device in the database as per above posts (SageTV, STX-HD100) you should be OK anyway.

[QueOnda]

@ Starfire,

I'll give that a try. IF selecting STX HD100, does that have discrete on/off?

[starfire]

OK, so I think I've found where the issue lies with the HD100 not responding.

To recap, the HD100 IR receive LED doesn't light or it does but no cursor movement happens (ie its received a command but presumably not one it understands), this happens with both the Harmony and original remote.

The above issue typically happens when I first switch on the TV (Samsung LE32R41BD LCD) and the HD100.

I have found if I switch my TV off then the LED on the HD100 responds perfectly for every button press, and if I turn my TV back on it stops responding correctly. Again, this is withboth remotes. I can easily re-create this.

After about approx. 10 minutes the above issue goes away and typically the HD100 responds fine.


Ideas?

[starfire]

Hmm, after some more testing and never putting the HD100 into standby it seems the issue is IR radiation from my TV for the first ten or so minutes.

If I turn the TV off and leave it off, then turn it back on then for approx 10 minutes it seems the HD100 cannot cope with the (presumably) IR radiation from my LCD, after this time its OK.

This is really killing my WAF, having the HD100 not responding correctly is a real pain I'm very surprised and disappointed its not designed to cope being near to LCD/Plasmas as it is a HD ready system

My Sky HD, Philips DVD Recorder and PC with its Microsoft IR receiever have no issues.

[Slipshod]

Originally Posted by starfire

I'm very surprised and disappointed its not designed to cope being near to LCD/Plasmas as it is a HD ready system

My Sky HD, Philips DVD Recorder and PC with its Microsoft IR receiever have no issues.

Well, my HD100 is right below my 37" Westinghouse 1080P LCD, and it doesn't have any problems with either the default remote or my MX-900 remote. I'd also venture a guess that many, if not most of the other people who bought it are using it successfully with LCD and Plasma TVs... So I don't think it's fair to say it's not designed to be near LCD and Plasmas.

I haven't heard of a TV spitting out IR - that seems really, really weird.

[starfire]

Hi,

I believe different TVs emit different amounts, but its a very common issue, here are a few links, you can get IR receivers that are designed to cope with this

http://www.engadget.com/2006/09/26/t...-big-problems/
http://www.avforums.com/forums/showt...ared+radiation
http://www.hot-link.com/plasma.htm

Edit: I've left a sheet of plain white A4 over the front of the HD100 and that appears to have helped a lot, wife reports its been fine so far

[Eckwell]

I have a panasonic plasma 50" and I have had issues with IR Radiation as well. The receiver for SageTV media center remote (USB) sits on top fo the PC and the light blinks on and off from the IR radiation and makes it difficult for the PC to get the button press, but it is rare. I have to make sure the receiver is pointed away from the TV and that makes it work fine.

I just installed the HD extender and I noticed the remote was not very responsive so I am going to try the white paper trick when I get home... Come on WAF...