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| Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here. |
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#1
05-07-2008, 11:27 AM
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missing dta-150 tuner
I have 4 tuners I use in Sage and they have all worked great with XP. Today I installed Vista Ultimate and just installed Sage. Everything seems to work, but I can not see one tuner, my dtc-150. I can see it in device manager, but not sure why sage does not see it. Any ideas? Chad
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#2
05-07-2008, 11:34 AM
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Check the mmc/ignore_encoders property in Sage.porperties. If it is listed there, then close SageTV completely, remove that line from the properties file, then restart SageTV.
- Andy
__________________
SageTV Open Source v9 is available. - Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1. - Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus - HD Extenders: A) FAQs B) URC MX-700 remote setup Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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#3
05-07-2008, 12:15 PM
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Quote:
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#4
05-07-2008, 12:23 PM
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Check this FAQ regarding where to find the properties files in Vista & make sure you checked the correct file.
No other media app, including Windows, is using the tuner, right? You could check with support -- maybe there is a difference regarding its support in XP vs. Vista. - Andy
__________________
SageTV Open Source v9 is available. - Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1. - Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus - HD Extenders: A) FAQs B) URC MX-700 remote setup Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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#5
05-07-2008, 12:48 PM
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I have UAC disabled so I should just edit the properties files like I did with XP. I do see the ignore line, but just dont see the card listed. This is strange because my other 3 cards all work fine and this is a fresh install of Vista. I tried to remove and reinstall sage, but still do not see it. Chad
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#6
05-09-2008, 07:07 PM
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The problem ended up being a conflict with this card and my ATI HD Wonder. Must be a Vista thing because I have put XP on this a few times and never once had this issue. I was able to remove my other 3 cards and I could then see this card. I added the other cards back one at a time and it works great. Chad
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