SageMC not saving imdb images for DVDs

[brettuk]

Hey,

SageMC is not saving imdb images for dvd's. They are not appearing in the folder at all, and thus sage isn't displaying them (apart from when in edit imdb).

I'm on vista SP1 with UAC ON, so I initially thought it was a permissions error, but that doesn't seem to be the case...

Seems to be due to this:

Tue 4/8 4:32:54.926 EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of net_sf_sageplugins_sageimdb_DbObject_writeImageJpg of java.lang.reflect.InvocationTargetException for:net_sf_sageplugins_sageimdb_DbObject_writeImageJpg(DbObject, new_java_io_File(sImagePath))
Tue 4/8 4:32:54.929 setUI(sage.b1@112bd54[ImdbSearchResults - new]) histIdx=3 uiHistory=[sage.b1@4b11e9[Dynamic Menu by nielm], sage.b1@10c94a7[Video Library Folder View], sage.b1@dbbe8b[Program Info], sage.b1@112bd54[ImdbSearchResults - new], sage.b1@70856b[ImdbShowObject]]
Tue 4/8 4:32:54.930 setUI(sage.b1@dbbe8b[Program Info]) histIdx=2 uiHistory=[sage.b1@4b11e9[Dynamic Menu by nielm], sage.b1@10c94a7[Video Library Folder View], sage.b1@dbbe8b[Program Info], sage.b1@112bd54[ImdbSearchResults - new], sage.b1@70856b[ImdbShowObject]]

Anyway full log file attached.

Thanks in Advance.

[brettuk]

Anyone?

[dflachbart]

Did you try to disable UAC and see if this makes a difference ?


Dirk

[brettuk]

No but I ran the client as a administrator both in service and non-service mode and it still fails. So that should rule out UAC.

[dflachbart]

I've seen lots of problems reported in the forum that were caused by UAC. The exception indicates that it is not able to create the file. Also, check if you have the the latest version of the imdb jar file installed.

Dirk

[gplasky]

Dirk:
On Vista it probably wants to save those files in the Virtual Store under the users name. But it may be trying to save them in the normal C:\Program Files\Sage TV directory. If that's the case is there anyway to redirect it or make that a setting? I can't confirm that as ths issue. (I'm in the middle of redoing my test machines.)

Quote from a MS MVP:

In Windows Vista, even though you are an administrator, the programs that run on your computer are not allowed to use your administrator power unless:

1- They prompt you for permission
2- You explicitly give them permission (right-click, run as administrator)

The files in Program Files and your root C drive are not writiable by non-administrative programs because the files in these areas affect every user and the entire system.

Allowing unpriviliged programs write access to these areas would allow them to overwrite/replace well-known programs or system-wide configuration data used by windows or well-known programs, which is unacceptable for a program that does not prompt.

The easiest way to accomplish what you are doing is to save the file to some place in your user profile (such as documents), and then using windows explorer, move that file to program files. This will end up prompting you for permission and then allowing things to work.

Alternatively, you can run the program that is doing the downloading "as administrator" by right-clicking it and clicking Run As Administrator, and this will allow it to save to this area, but the solution above is better.

Obviously Microsoft lives on another world if they really think this is what users want or need.

Gerry

[brettuk]

I thought it saved the files in the same directory as the dvd files? So virtual store shouldn't come into it if I have permission to write into the dvd dir? Plus if its the same plugin as the one in the list of customisations the last update was last year, and this installation is about 1 or so months old, so that shouldn't be it.

[gplasky]

It's a theory.
Are you saving just the image or the image and the info. It has to write the info into the Sage directory and maybe if that fails the image doesn't get written either. And you may still want to disable UAC. It worked better for me when I did and I never saw these issues. But I didn't like the performance hit I took running Vista.

Gerry

[brettuk]

Info gets saved fine. I'll try without UAC later as a test, although I'd perfer to leave UAC on for security reasons.

[brettuk]

switched off UAC, no joy still the same error in the log:

Wed 4/9 23:57:55.141 EXCEPTION in getValueAsObject:sage.a.e: Error in method reflection of net_sf_sageplugins_sageimdb_DbObject_writeImageJpg of java.lang.reflect.InvocationTargetException for:net_sf_sageplugins_sageimdb_DbObject_writeImageJpg(DbObject, new_java_io_File(sImagePath))
Wed 4/9 23:57:55.145 setUI(sage.b1@17d8769[ImdbSearchResults - new]) histIdx=3 uiHistory=[sage.b1@1586cbd[Dynamic Menu by nielm], sage.b1@1360c93[Video Library Folder View], sage.b1@1b2591c[Program Info], sage.b1@17d8769[ImdbSearchResults - new], sage.b1@128647a[ImdbShowObject]]
Wed 4/9 23:57:55.146 setUI(sage.b1@1b2591c[Program Info]) histIdx=2 uiHistory=[sage.b1@1586cbd[Dynamic Menu by nielm], sage.b1@1360c93[Video Library Folder View], sage.b1@1b2591c[Program Info], sage.b1@17d8769[ImdbSearchResults - new], sage.b1@128647a[ImdbShowObject]]

[brettuk]

FIXED IT.

Yep this idea just suddenly came to me, I fixed it but it IS A BUG.

The path to my dvds was:
D:\media\saved videos\dvd rips\
notice the spaces. Moved one DVD folder to D:\media\dvdfolder - no spaces, and it worked perfectly. Seems that it cannot handle saving to directories with spaces, as a programmer i've come across this error before. The programmer needs to enclose the path with quotes and it should work fine.

Who's bug is this, SageMC or the IMDB import?

[brettuk]

Seems a bit strange, because it seems to not mind spaces in the end of the path, for example:
D:\Media\Saved_Videos\dvd_rips\Arlington Road\VIDEO_TS - works fine for me but
D:\Media\Saved Videos\dvd rips\Arlington Road\VIDEO_TS - doesn't